Fairmont Mayakoba, Riviera Maya
About us
Enjoy our recently renovated property with extraordinary new facilities. Set in a gated Riviera Maya resort community, the award-winning, AAA 5-Diamond Fairmont Mayakoba in Playa del Carmen offers an unparalleled travel experience within five distinct ecosystems: dune, navigable water canals, tropical forest, mangroves and the Mesoamerican Reef, the second largest coral reef system in the world. The 401 elegantly appointed guestrooms include lagoon and jungle view casitas and beach area suites located on the resort's 47-acre retreat setting in the Riviera Maya. Guestrooms offer private furnished balconies, spa-style bathrooms and luxurious amenities. Golfers will appreciate the Greg Norman-designed 18-hole El Camaleón Course, while spa lovers can indulge in the various treatments offered at the Fairmont Spa. Dining experiences to tempt your culinary senses include 8 different restaurants and 3 bars. Fairmont Mayakoba is located just 45 minutes from the Cancun International Airport, making it the ideal luxury setting from which to experience nearby Mayan historical sites and ecological parks such as: Xel-Há, Xcaret, Tulúm, Coba, Sian Ka'an and one of the New Seven Wonders of the World, Chichén Itzá. Fairmont Mayakoba boasts spectacular indoor and outdoor function spaces perfect for meetings, weddings and groups of all sizes. FAIRMONT MAYAKOBA AT A GLANCE • 401 guest rooms and suites • 30,000 sq. ft. of meeting space • 2 outdoor event lawns, one measuring 7,396 sq. ft. and the other 13,000 sq. ft. • 2 divisible ballrooms, 10,000 and 5,000 sq. ft. • 7 break-out rooms from 620 to 960 sq. ft. • Satellite registration desk • All convention space is conveniently clustered on a single level • Business center and services • Outdoor venues for beach events • El Pueblito, a spectacular new venue reminiscent of a Mexican colonial town square, with its own chapel, kiosk, retail stores and outdoor meeting space • 8 international recently remodelled restaurants • A European style Café • El Camaleón golf course • The Jim McLean Golf School (the only one in Mexico) • Fairmont Spa with 20 treatment rooms • Five freshwater pools, including an adults-only infinity pool • Health Club • Outdoor tennis and paddle courts • A spectacular and recently renovated white-sand beach and beach club
Venue Details
Industry Ratings
Awards
Venue Highlights
Amenities
- Concierge services
- Internet access
- Laundry service
- Luggage storage
- Room service
- View (garden)
- View (ocean or water)
- Voicemail box
- All inclusive
- Onsite catering
- Onsite gift shop
- Onsite restaurant
- Onsite security
- Pet friendly
- Rental car service
- Space (outdoor)
- Space (private)
- Space (semi-private)
- Wheelchair accessible
- AV capabilities
- Business center
- Video conference
- VIP services
- Golf course on grounds
- Health club
- Outdoor pool
- Spa or salon
- Tennis courts
- Water sports
- Whirlpool
- Airport shuttle
- Bus
- Taxi
- Dance floor
- Loading dock
- Piano
- Portable heaters
- Portable walls
- Staging area
- High speed internet
- Onsite AV staff
- Concierge services
- Internet access
- Laundry service
- Luggage storage
- Room service
- View (garden)
- View (ocean or water)
- Voicemail box
- All inclusive
- Onsite catering
- Onsite gift shop
- Onsite restaurant
- Onsite security
- Pet friendly
- Rental car service
- Space (outdoor)
- Space (private)
- Space (semi-private)
- Wheelchair accessible
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Do you want to know if your event is during the high or low season? Check the season availability for this hotel.Meeting rooms
Meeting rooms
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Meeting room floor plans
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Additional details
Boasting the ambience and elegant distinctiveness of a gracious Mexican home, each of our 401 guest rooms welcome and pamper guests. Located in a traditional low-rise building and clustered throughout the property in 90 two-story Casitas with one to four individual rooms, each one with a private entrance, the recently renovated rooms and suites offer fine amenities. Comforting Fairmont beds and individual climate controls induce a good night’s sleep. And, a furnished balcony or terrace invites a relaxing early morning coffee to start the day. All guest rooms at Fairmont Mayakoba offer: • Evening turndown service • 24-hour concierge service • WiFi High-Speed Internet access for individual users • 2 two-line phones • Flat screen television • Tea and coffee service • Iron and ironing board • In-room safe • Lounge area • Ample closet space • Spa-style bathrooms with separate shower stall and soaking tub, double vanity, lit mirror, hair dryer, bathrobes and slippers AWARDS: AAA's Five Diamond Award®, Rainforest Alliance Verified resort.
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Fairmont Mayakoba, Riviera Maya Frequently Asked Questions
Explore frequently asked questions from the Fairmont Mayakoba, Riviera Maya regarding Health and Safety, Sustainability, and Diversity and Inclusion.
Sustainable Practices
Diversity and Inclusion
Health and Safety
Please explain, if applicable, the carbon offsetting options you offer to corporations.
Accor today offers Net Zero Carbon calculation to our clients. In partnership with MyClimate.org, our teams work with clients to reduce the footprint of their event and purchase high quality verified carbon credits to balance remaining emissions.
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to sustainability and social impact goals and initiatives.
planet21@accor.com
Has your hotel taken steps to reduce single-use plastics, such as removing plastic straws (except upon request for guests with disabilities), stirrers and cotton buds? If yes, please provide detail as to the steps you have taken to reduce single use plastics?
Yes, https://press.accor.com/h1accor-commits-to-global-elimination-of-single-use-plastics-in-guest-experience-by-2022-h1/?lang=en
Does your hotel generate (onsite) or purchase (offsite) renewable energy (beyond your utility's standard offerings)? If yes, please describe your practices for generating or purchasing renewable energy.
No
Does your hotel engage in activities to protect & restore the natural environment in which it is located (i.e. trees planted, coral reef restored, etc.)?
Yes
What measures are in place to allow for social distancing in fitness centers (e.g. equipment configuration, staggered usage times)? If no fitness center, please put N/A.
Has the fitness room cleaning routine been adjusted/increased? If yes, what new measures are included? If no fitness center, please put N/A.
Will your hotel be imposing any additional fees for cleaning services? If yes, please specify those fees.
Are specific cleaning/disinfection routines in place for pillows, duvets and their covers, headboard, bathrobe etc.? If yes, please describe.
Does the property limit number of guests in restaurant, bar, or dining areas due to COVID19 or other pandemics? If yes, please provide details of how restaurant, bar, or dining areas limits capacity? If no restaurant or bar, please put N/A.
Has the public bathroom cleaning routine been adjusted/increased? If yes, what new measures are included?
Please include a link to your public report on community impact if applicable.
https://solidarity-accorhotels.com/en
Please provide any other comments you wish to make regarding your efforts/initiatives to obtain certification in these programs.
Program of Zero Plastic. Hotel has completely elimiated use of plastic bottles.
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to diversity, equity, and inclusion.
DIVERSITY.INCLUSION.COMMUNICATIONS@accor.com
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