Grand Hyatt Playa Del Carmen Resort

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1a Avenida esquina Calle 26 Colonia Centro, Quintana Roo Playa del Carmen 77710




2020 GBAC Star (Global Biorisk Advisory Council) 2020 TripAdvisor - Traveler´s Choice Awards 2020 AAA Four Diamond Award 2018 World Luxury Spa Award 2019 Distintivo H “I wanted to thank you for all the attention, the excellent team, the availability and the professionalism of the Grand Hyatt Playa del Carmen. Hopefully we have not bothered too much, everyone left with a smile, the dinners were amazing. Believe me you will be highly recommended and I hope we can work together again. Thank you very much and a hug from my team...” Cosmetics and Perfumes – August 2019


Room features and guest services

  • Concierge services
  • Internet access
  • Laundry service
  • Luggage storage
  • Room service
  • View (garden)
  • View (ocean or water)
  • Voicemail box


  • All inclusive
  • Extended stay
  • Onsite catering
  • Onsite gift shop
  • Onsite restaurant
  • Onsite security
  • Pet friendly
  • Rental car service
  • Space (outdoor)
  • Space (private)
  • Space (semi-private)
  • Wheelchair accessible

Business services

  • AV capabilities
  • Video conference
  • VIP services

Recreational activities

  • Health club
  • Outdoor pool
  • Spa or salon
  • Water sports

Venue accessibility

  • Airport shuttle
  • Bus
  • Taxi


  • Dance floor
  • Loading dock
  • Staging area

Getting Here

From Cancun International Airport (CUN) to Grand Hyatt Playa del Carmen Resort (Distance - 45 minutes, 55 kilometers): Go to 307 Cancun - Tulum/Mexico After 3 kilometers, take Cancun -Tulum/Mexico Road After 52 kilometers turn right into Av. Constituyentes until 1a. Avenida Norte Turn left After 500 meters you will reach Grand Hyatt Playa del Carmen Resort


  • Valet parking$14.00 / day

Distance from airport

  • 34 mi. from venue

Grand Hyatt Playa Del Carmen Resort Meeting Space

Total meeting space14,944 sq. ft.
Meeting rooms18
Largest room6,286 sq. ft.
Second largest room5,721 sq. ft.
Space (Private)Available
Space (Semi-private)Available
Space (Outdoor)Available
Exhibit Space1,000 sq. ft.

Guest Rooms

Total guest rooms314
Single (1 bed)163
Double (2 beds)115
Single (1 bed) rate$145.00 – $250.00
Double (2 beds) rate$145.00 – $250.00
Tax rate16%
Occupancy rate5%

Local Attractions

Mixology Classes (Resort Activities)

Led by our mixologists, discover authentic cocktail recipes based on two of the most iconic drinks of México, Tequila and Mezcal. Refer to Front Desk fro more information.


45 minutes away
Mexico’s most famous island is only 45 minutes away by ferry from Grand Hyatt Playa del Carmen. Admire breathtaking scenery, dip into crystalline waters, and explore its picturesque streets in downtown San Miguel.

Cooking Classes (Resort Activities)

Immerse in the Mexican gastronomy with our cooking classes. Our Chef will take you on a culinary journey through unique techniques and local ingredients. Tuesday and Friday - 2:00 pm. Price:$8 USD. Book 24 hours in advance at Front Desk.

Chichen Itzá

Historical landmark
3 hours away
An UNESCO World Heritage site, the magnificent archeological ruins of Chichen Itzá channel the essence of our region’s ancient Mayan civilization. Here you can admire the impressive Kukulcán Pyramid, several stone sculptures, an observatory, calendar engravings, ball game grounds, and even a sacred Cenote.

Bike Guided Tours (Resort Activities)

Explore Playa del Carmen in a fun way! On Sundays join us in an amazing bike tour around the town or if you prefer you can use our property bikes and live your own adventure. Refer to Front Desk for more information. Tours: Sunday (8:00 AM)

La Quinta Avenida

3 minutes away
La Quinta avenida is 4km avenue and provides an abundance of options for shopping, dining and entertainment in a bohemian ambiance, just one block from the hotel. Just a short walk from the beach, this pedestrian-only strip stretches over thirty city blocks. This area really comes to life after the sun goes down.

Yoga Class (Resort Activities)

Flow through the rhythm of the magnificent Caribbean sea, reignite your passion for life at our yoga class inside our magical Cenote. Every Monday and Friday (8:30 AM - 9:30 AM) $10 USD


34 km away
Visiting a cenote can be an enlightening experience, due to their natural surroundings: jungle vegetation, fresh water and mysterious silences. You can also swim in the cenotes which are near archaeological sites such as Tulum, Coba and Chichen Itza and go back to pre-Hispanic times full of mythology and deities. Due to their features, cenotes are classified into four categories: open air, semi-open air, in caverns or ancient cenotes. This classification is also determined by the cenote’s age (the older it is, the more spacious it is). It is estimated that along the Yucatan peninsula and the Riviera Maya, there may be up to 6,000 cenotes. There is public access to several of them, over roads to jungles and mangrove forests. In the area of Puerto Morelos, between Cancun and the Riviera Maya, you will find several cenotes, among which, the most important ones are the Las Mojarras Cenote, the Siete Bocas Cenote, the Chilam Balam or the Verde Lucero. There also are several companies organizing one-day trips during which they take you to see the four different types of cenotes.


Located on a privileged location, facing the turquoise waters of the Mexican Caribbean and surrounded by the energy and excitement of La Quinta Avenida – Fifth Avenue. Grand Hyatt Playa del Carmen Resort will bring to all of our guests a new level of connection with the mexican culture. The design concept by acclaimed Mexican architect Sordo Madaleno and award-winning New York-based Rockwell Group translates into spaces that are original and memorable, where guests will find subtle characteristics and the spirit of the destination through natural elements, artwork, textures and light. The 314 rooms and suites are designed to create a sense of an oasis and the natural yet chic materials create an atmosphere of modern casualness. Your apartment-style retreat sets the mood for relaxation, and magnificent floor-to-ceiling windows allow amazing views of the natural beauty of the place. Over 15,000 square feet of flexible function spaces are incorporated into an independent building attached to the hotel. An elegant, multi-purpose ballroom plus two boardrooms and 5 breakout rooms meeting rooms plus various indoor and outdoor pre-function areas will provide an extensive range of options for upscale meetings, events and weddings.


High season
Dec 1 – Dec 31
Jan 1 – Apr 30
Shoulder season
Nov 1 – Nov 30
May 1 – Aug 31
Low season
Sep 1 – Oct 31

Additional Information

Our Grand Ballroom is 5,721 sq. ft. (divisible into three (3) sections); with an outdoor 2,100 sq. ft. pre-function area. Adjacent to our Grand Ballroom we offer beautiful Citrus Patio which provides an additional flexible 3,617 sq. ft. We feature thirteen (13) breakout rooms on two levels offering natural daylight and two (2) boardrooms.