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Hilton Playa del Carmen, an All-Inclusive Adult Only Resort

Av. Constituyentes No. 2, Playa del Carmen, Mexico, 77710
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About us

Welcome to Hilton Playa del Carmen, an all-inclusive, adults-only retreat that offers a sophisticated escape from the everyday. Here, you can indulge in privacy and romance surrounded by casual elegance, comfort, and exceptional convenience. Located in the renowned Riviera Maya region, just steps from the lively Fifth Avenue of Playa del Carmen, our beachfront resort offers breathtaking ocean views and pristine, palm-fringed white-sand beaches. We are dedicated to creating unforgettable memories through a relaxing, enjoyable experience tailored to your every need. Discover the ultimate stress-free, all-inclusive getaway, upheld by the legendary Hilton standards.

Venue Details

ChainHilton
BrandHilton Hotels
Built2005
Renovated2019
Total meeting space6,888 sq. ft.
Guest Rooms524
Venue typeResort

Industry Ratings

AAA
Northstar

Awards

Industry awards
AAA 4-Diamond Green Globe Certification - Gold US News and World Report Best Hotel Rankings - Gold: 2024 Viddy Awards Short Form Video - Gold: 2023

Amenities

Room features and guest services
  • Concierge services
  • Internet access
  • Laundry service
  • Luggage storage
  • Room service
  • View (garden)
  • View (ocean or water)
Facilities
  • All inclusive
  • Onsite catering
  • Onsite gift shop
  • Onsite restaurant
  • Onsite security
  • Space (outdoor)
  • Space (private)
  • Space (semi-private)
  • Wheelchair accessible
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Seasonal Availability

Do you want to know if your event is during the high or low season? Check the season availability for this hotel.
High season
Jan 03 - Apr 30
Shoulder season
May 01 - Aug 20
Low season
Aug 21 - Oct 31

Meeting rooms

Total meeting space
6,888 sq. ft.
Largest room
6,496 sq. ft.
Space (private)
6,795 sq. ft.
Meeting rooms
7
Second largest room
4,422 sq. ft.
Space (semi-private)
Available
Space (outdoor)
5,837 sq. ft.

Floor Plans

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Meeting space

Name
Room size
Ceiling height
Max capacity
U-Shape
Banquet rounds
Cocktail rounds
Theater
Classroom
Hollow square
6,496 sq. ft.
100 x 65 sq. ft.
25 ft.
700
150
500
600
700
400
200
1,150 sq. ft.
32.6 x 33.0 sq. ft.
25 ft.
80
25
40
75
80
35
25
999 sq. ft.
32.6 x 33.0 sq. ft.
25 ft.
80
25
40
75
80
35
25
520 sq. ft.
65 x 16 sq. ft.
25 ft.-------
520 sq. ft.
65 x 16 sq. ft.
25 ft.-------
520 sq. ft.
65 x 16 sq. ft.
25 ft.-------
520 sq. ft.
65 x 16 sq. ft.
25 ft.-------
1,056 sq. ft.
32.6 x 33.7 sq. ft.
25 ft.
80
25
40
75
80
35
25
1,094 sq. ft.
32.6 x 33.7 sq. ft.
25 ft.
80
25
40
75
80
35
25

Guest rooms

Total guest rooms
524
Single (1 bed)
429
Double (2 beds)
95
Suites
524
Tax rate
16%
Occupancy rate
3%

Location

Getting Here

https://www.hilton.com/en/hotels/czmpchh-hilton-playa-del-carmen-an-all-inclusive-adult-only-resort/hotel-location/
Distance from airport 33 mi
Parking in the area
Complimentary parking
Street parking

Local Attractions

Akumal Beach
Akumal Beach
Recreation
30 mins
Akumal - Famous for its sea turtle population, Akumal is a small coastal town with stunning beaches and excellent snorkeling opportunities. Swim alongside gentle sea turtles, explore the coral reefs, and enjoy the laid-back atmosphere of this charming destination. . Group tours are suggested to be organized and operated by our inhouse DMC - Discova. Distance: About 37 kilometers (23 miles) from the resort.
Xel Ha
Xel Ha
Park
45 mins
Xel-Ha is is a natural aquarium centered on a natural inlet and lagoon that visitors can swim and snorkel through, accompanied by schools of tropical fish, dolphins and turtles. Opinions are split on the benefits of visiting, particularly given that Playa del Carmen's Xcaret eco-park offers virtually the same experience.
Xcaret
Xcaret
Park
15 mins
Experts and travelers say that Xcaret is a sort of Yucatán-style Disneyland, a large outdoor "eco-park" filled with an aviary, a dolphin aquarium, a turtle sanctuary and a beach perfect for swimming, diving or snorkeling. The park also offers various excursions like dolphin interactions, stingray encounters, shark swims, snuba tours and speedboat rides.
Golf
Golf
Recreation
25 mins
The area's golf courses are picturesque and challenging – in addition to drawing Playa del Carmen travelers, many Cancún vacationers venture south to play a round on the links. The most popular courses are the Golf Club Playacar, the Grand Coral Golf Riviera Maya and El Camaleón Mayakoba Golf Club. Golf Club Playacar is praised for its well-kept grounds and exemplary service (plus its tough layout); Grand Coral wins favor with golfers thanks to its fair rates and beautiful design, though some say the greens could use a bit of improvement; and El Camaelón Mayakoba is heralded as a "gem" of a PGA course with well-manicured greens.
Rio Secreto
Rio Secreto
Park
15 mins
Often lauded as one of the best-kept secrets on the Yucatan Peninsula, Rio Secreto (or Secret River) is an underground river and collection of caves. The bright turquoise water contrasts with the caramel- and mocha-colored rock formations within the caves, which include stalactites and stalagmites.
MX
5th Avenue
5th Avenue
Shopping
2 mins
Playa del Carmen's main street, La Quinta Avenida, runs parallel to the shore and serves as a pedestrian walkway for travelers and locals. The avenue is lined with an assortment of restaurants, hotels, hostels, condominiums and bars, making it one of the best nightlife spots in the city.
5th Avenue
Playa del Carmen, MX 77710

Additional Information

Additional details

This adults-only resort sets a new standard for all-inclusive vacations with its striking architecture, elegantly appointed accommodations, and gourmet dining experiences, all within the heart of one of the Caribbean's most vibrant destinations. With unmatched service and inclusions, combined with the charm of Playa del Carmen and its stunning beaches, Hilton Playa del Carmen is the perfect all-inclusive retreat for adult travelers seeking a tropical getaway, as well as for those hosting sophisticated meetings, events, weddings, and social occasions. Ideally located on the beachfront, just 45 minutes from Cancun International Airport and a short walk from Playa del Carmen’s iconic 5th Avenue, the resort offers 8 restaurants, 6 bars, and inviting lounges. Dining options include à la carte restaurants, gourmet buffets, and 24-hour in-suite dining. Additional amenities include the Innan Spa with a hydrotherapy area, a Beauty Parlor, a Fitness Center, and complimentary Wi-Fi. The luxurious accommodations feature superior amenities, including spacious suites with double hot tubs, private terraces with hammocks, and Swim-up suites.

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Hilton Playa del Carmen, an All-Inclusive Adult Only Resort Frequently Asked Questions

Explore frequently asked questions from the Hilton Playa del Carmen, an All-Inclusive Adult Only Resort regarding Health and Safety, Sustainability, and Diversity and Inclusion.

Sustainable Practices

Please provide comments or a link to any publicly communicated Hilton Playa del Carmen, an All-Inclusive Adult Only Resort's sustainability or social impact goals/strategy.
Hilton has committed to cut our environmental footprint in half and double our social impact by 2030. Refer to our website, https://cr.hilton.com, for details on our award-winning Environmental, Social and Governance (ESG) programs.
Does Hilton Playa del Carmen, an All-Inclusive Adult Only Resort have a strategy that focuses on the elimination and diversion of waste (i.e. plastics, papers, cardboard, etc.)? If yes, please elaborate on your strategy of elimination and diversion of waste.
Yes, Hilton has committed to reducing waste in our managed operations by 50% by 2030. Through the end of 2020, we have reduced waste in our managed portfolio by 73% since our 2008 baseline, and our managed and franchised hotels have reduced waste by 62%.

Diversity and Inclusion

For US hotels only, is Hilton Playa del Carmen, an All-Inclusive Adult Only Resort and/or parent company certified as a 51% diverse owned business enterprise (BE)? If yes, please indicate which one of the following you are certified as:
No response.
If applicable, could you please provide a link to Hilton Playa del Carmen, an All-Inclusive Adult Only Resort's public report on their commitments and initiatives related to diversity, equity, and inclusion?
Please refer to https://jobs.hilton.com/diversity and our annual Supplier Diversity Report (https://cr.hilton.com/wp-content/uploads/2021/03/Hilton-2020-Supplier-Diversity-Report.pdf).

Health and Safety

Were practices at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort developed based on health service recommendations from public governmental entities or private organizations? If Yes, please list which organizations were used to develop these practices.
Yes, CDC & WHO. Hilton CleanStay, a new industry-defining standard of cleanliness (https://newsroom.hilton.com/corporate/news/hilton-defining-new-standard-of-cleanliness) Hilton up to date customer messaging: https://www.hilton.com/en/corporate/coronavirus/
Does Hilton Playa del Carmen, an All-Inclusive Adult Only Resort clean and sanitize public areas and publicly accessible facilities (i.e. meeting rooms, restaurants, elevator banks, etc.)? If yes, describe any new measures that are taken.
Yes, Install hand sanitizer stations/disinfecting wipes in public areas & on shuttles; enhanced cleaning of high touch areas, lobbies, elevators, doors, bathrooms; F&B service in accordance with food safety guidelines, dining configured for physical distancing
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