Kwa-Lala
About us
Kwa-Lala is a Four Star Boutique Bed and Breakfast, situated in Pongola, Kwazulu Natal. The landscaped garden with herbs and lavender bushes give an Italian flavour to this beautiful guest house. If luxury is in the detail, then a stay at Kwa-Lala is filled with pure indulgence and you can feast your eyes on the elegant art that adorns our walls. Be it for a corporate meeting or a romantic getaway, Kwa-Lala offers you the perfect setting. When it is time to retire you are ensured of a good night's rest in one of our sumptuous rooms. Kwa-Lala's splendour is complimented by every modern amenity. Fully stocked minibars and DSTV, air-conditioning and the comforts of tea and coffee, at Kwa-Lala your every whim is catered for. Kwa-Lala is ideally situated on route to St Lucia, Sodwana and Durban. Kwa-lala is surrounded by a host of private and public game reserves including Imfolozi Hluhluwe, Ithala, Mkuze and Ndumo Game Reserves.
Venue Details

Guest rooms
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Kwa-Lala Frequently Asked Questions
Explore frequently asked questions from the Kwa-Lala regarding Health and Safety, Sustainability, and Diversity and Inclusion.
Sustainable Practices
Diversity and Inclusion
Health and Safety
Please explain, if applicable, the carbon offsetting options you offer to corporations.
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to sustainability and social impact goals and initiatives.
Has your hotel taken steps to reduce single-use plastics, such as removing plastic straws (except upon request for guests with disabilities), stirrers and cotton buds? If yes, please provide detail as to the steps you have taken to reduce single use plastics?
Does your hotel generate (onsite) or purchase (offsite) renewable energy (beyond your utility's standard offerings)? If yes, please describe your practices for generating or purchasing renewable energy.
Does your hotel engage in activities to protect & restore the natural environment in which it is located (i.e. trees planted, coral reef restored, etc.)?
What measures are in place to allow for social distancing in fitness centers (e.g. equipment configuration, staggered usage times)? If no fitness center, please put N/A.
Has the fitness room cleaning routine been adjusted/increased? If yes, what new measures are included? If no fitness center, please put N/A.
Will your hotel be imposing any additional fees for cleaning services? If yes, please specify those fees.
Are specific cleaning/disinfection routines in place for pillows, duvets and their covers, headboard, bathrobe etc.? If yes, please describe.
Does the property limit number of guests in restaurant, bar, or dining areas due to COVID19 or other pandemics? If yes, please provide details of how restaurant, bar, or dining areas limits capacity? If no restaurant or bar, please put N/A.
Has the public bathroom cleaning routine been adjusted/increased? If yes, what new measures are included?
Please include a link to your public report on community impact if applicable.
Please provide any other comments you wish to make regarding your efforts/initiatives to obtain certification in these programs.
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to diversity, equity, and inclusion.
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