About us
Situated in Pontypool, the BEST WESTERN Pontypool Metro Hotel offers free Wi-Fi and free private parking. Just a short drive from the Pontypool and New Inn railway station and three miles from Cwmbran railway station. The rooms boast Freeview television and tea and coffee-making facilities. The private bathrooms have complimentary toiletries and a hairdryer.
Venue Details
Industry Ratings
Amenities
- Concierge services
- Internet access
- Laundry service
- Luggage storage
- Room service
- Pet friendly
- Wheelchair accessible
- Train
- Concierge services
- Internet access
- Laundry service
- Luggage storage
- Room service
- Pet friendly
- Wheelchair accessible
- Train
Guest rooms
Location
Getting Here
Best Western Pontypool Metro Hotel Frequently Asked Questions
Explore frequently asked questions from the Best Western Pontypool Metro Hotel regarding Health and Safety, Sustainability, and Diversity and Inclusion.
Sustainable Practices
Diversity and Inclusion
Health and Safety
Please explain, if applicable, the carbon offsetting options you offer to corporations.
NA
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to sustainability and social impact goals and initiatives.
gm@pontypoolmentrohotel.co.uk
Has your hotel taken steps to reduce single-use plastics, such as removing plastic straws (except upon request for guests with disabilities), stirrers and cotton buds? If yes, please provide detail as to the steps you have taken to reduce single use plastics?
Yes, straws only on request
Does your hotel generate (onsite) or purchase (offsite) renewable energy (beyond your utility's standard offerings)? If yes, please describe your practices for generating or purchasing renewable energy.
No
Does your hotel engage in activities to protect & restore the natural environment in which it is located (i.e. trees planted, coral reef restored, etc.)?
No
What measures are in place to allow for social distancing in fitness centers (e.g. equipment configuration, staggered usage times)? If no fitness center, please put N/A.
NA
Has the fitness room cleaning routine been adjusted/increased? If yes, what new measures are included? If no fitness center, please put N/A.
NA
Will your hotel be imposing any additional fees for cleaning services? If yes, please specify those fees.
Yes, If specialist cleaning is required by client this cost will be passed on
Are specific cleaning/disinfection routines in place for pillows, duvets and their covers, headboard, bathrobe etc.? If yes, please describe.
Yes, With in the cleaning risk assessment
Does the property limit number of guests in restaurant, bar, or dining areas due to COVID19 or other pandemics? If yes, please provide details of how restaurant, bar, or dining areas limits capacity? If no restaurant or bar, please put N/A.
Yes, We do not let more guest in that we have capacity for at the 2 meter social distancing !
Has the public bathroom cleaning routine been adjusted/increased? If yes, what new measures are included?
Please include a link to your public report on community impact if applicable.
NA
Please provide any other comments you wish to make regarding your efforts/initiatives to obtain certification in these programs.
NA
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to diversity, equity, and inclusion.
gm@pontypoolmentrohotel.co.uk
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