Pestana Palacio do Freixo - The Leading Hotels of the World





About us
Member of The Leading Hotels of the World, Pestana Palácio do Freixo is a stunning venue located in Porto, Portugal, offering a unique blend of historical charm and modern amenities. This 18th-century baroque palace, a National Monument, is situated along the picturesque Douro River, providing breathtaking views and a serene atmosphere. Venue Highlights: Historical Significance: The palace is a beautifully restored example of baroque architecture, featuring original frescoes and period paintings that add a touch of elegance and grandeur to any event. Versatile Event Spaces: The venue includes six meeting rooms, the largest of which can accommodate up to 400 guests. The outdoor spaces, including the Pateo Oeste, offer additional flexibility for larger gatherings and events. Luxurious Accommodations: The hotel boasts 87 guest rooms, including 12 suites, all designed to provide comfort and luxury with stunning views of the river or gardens. Modern Amenities: Guests can enjoy a range of facilities, including an indoor and outdoor pool, a health club, a spa, and multiple dining options. The venue also offers complimentary parking and Wi-Fi. Ideal For: Corporate Events: With its state-of-the-art business center and versatile meeting spaces, Pestana Palácio do Freixo is perfect for conferences, seminars, and corporate retreats. Social Gatherings: The elegant halls and beautiful outdoor areas make it an ideal location for weddings, galas, and other social events. Cultural Experiences: The venue’s rich history and stunning architecture provide a unique backdrop for cultural events and exhibitions. Pestana Palácio do Freixo combines historical elegance with modern convenience, making it a premier choice for any event in Porto
Venue Details
Awards
Amenities
- Concierge services
- Internet access
- Laundry service
- Luggage storage
- Room service
- View (garden)
- View (ocean or water)
- View (urban)
- Onsite catering
- Onsite restaurant
- Onsite security
- Space (outdoor)
- Space (private)
- Wheelchair accessible
- Business center
- Health club
- Indoor pool
- Outdoor pool
- Spa or salon
- Whirlpool
- Airport shuttle
- Bus
- Subway
- Taxi
- Train
- Loading dock
- High speed internet
- Concierge services
- Internet access
- Laundry service
- Luggage storage
- Room service
- View (garden)
- View (ocean or water)
- View (urban)
- Onsite catering
- Onsite restaurant
- Onsite security
- Space (outdoor)
- Space (private)
- Wheelchair accessible

Meeting rooms
Meeting rooms

Meeting space
Name | Room size | Ceiling height | Max capacity | U-Shape | Banquet rounds | Cocktail rounds | Theater | Classroom | Boardroom | Crescent rounds (Cabaret) |
---|---|---|---|---|---|---|---|---|---|---|
Douro | 2,906.3 sq. ft. 50.9 x 56.4 sq. ft. | 18.4 ft. | 400 | 54 | 216 | 400 | 300 | 130 | 72 | 150 |
D. Jeronimo | 1,743.8 sq. ft. 65.6 x 25.3 sq. ft. | 13.1 ft. | 200 | 50 | 120 | 200 | 120 | 60 | 26 | 18 |
Visconde da Azurara | 495.1 sq. ft. 24.4 x 20.2 sq. ft. | 13.1 ft. | 60 | 21 | 36 | 60 | 50 | 30 | - | - |
Visconde Velado | 495.1 sq. ft. 24.3 x 20.0 sq. ft. | 13.1 ft. | 60 | 21 | 36 | 60 | 50 | 30 | - | - |
Pateo Oeste | | 4,305.6 sq. ft. 65.6 x 65.6 sq. ft. | 19.7 ft. | 600 | - | 240 | 600 | - | - | - | - |
Sala de Provas | 172.2 sq. ft. - | - | 12 | - | - | - | - | - | 12 | - |
Foyer Viscondes | 495.1 sq. ft. 24.4 x 20.2 sq. ft. | 13.1 ft. | - | - | - | - | - | - | - | - |
Tent | 4,305.6 sq. ft. 65.6 x 65.6 sq. ft. | 19.7 ft. | 500 | - | 250 | 500 | 400 | - | - | - |
Torreão | 96.9 sq. ft. 9.8 x 9.8 sq. ft. | - | 15 | 12 | 12 | - | 15 | - | - | - |
Guest rooms
Location
Getting Here
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Additional Information
Cancellation Policy
Reduction policy: • From Contract Signature to 91 days before the arrival of the group: 25% of the reserved rooms per night may be cancelled without penalty. Each room night cancelled above this percentage shall be charged at 50% of the room rate quoted. • Between 90 days and 31 days before the arrival of the group: 15% of the reserved rooms, per night may be cancelled without penalty. Each room night cancelled above this percentage shall be charged at 75% of the room rate quoted. • From 30 days and 48 hours before the arrival of the group: a maximum of 2 rooms (non-cumulative) per night, may be cancelled without penalty. Reductions above this number shall be charged, per night, at 100% of the room rate quoted. • All cancellations made less than 48 hours prior to the arrival of the group, “no shows” and/or early check-outs: the amount charged to the 2nd Signatory shall be based on the total reserved stay and at 100% of the room rate. The attrition allowed is not cumulative and can only be used once. After the first use, all cancellations and/or reductions made will be charge in full (100%). Full cancellation policy: • From contract signature to 90 days prior to the arrival of the group: 50% of total estimated cost of accommodation will be charged as penalty. • Between 89 and 60 days prior to the arrival of the group: 75% of total estimated cost of accommodation will be charged as penalty. • Between 59 and 30 days prior to the arrival of the group: 100% of total estimated cost of accommodation will be charged as penalty, plus 100% of total estimated rental fee of meeting spaces. • Between 29 and 15 days prior to the arrival of the group: 100% of total estimated cost of accommodation will be charged as penalty, plus 100% of total estimated rental fee of meeting spaces, plus 50% of total estimated F&B will be charged as penalty. • Less than 15 days prior to the arrival of the group: 100% of the total estimated cost of services will be charged as penalty (accommodation, meeting spaces and F&B). The invoice issued for full cancellation penalty must be paid maximum up to 30 days from date of issuance
Additional details
Deposits • Up to 15 days after confirmation, 1st deposit - 25% of total cost of the services; • Up to 3 months prior to the arrival, 2nd deposit - 50% of total cost of the services; • Up to 1 month and half prior to the arrival, 3rd deposit - 25% of total cost of the services; • All deposits are non-refundable.
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Pestana Palacio do Freixo - The Leading Hotels of the World Frequently Asked Questions
Explore frequently asked questions from the Pestana Palacio do Freixo - The Leading Hotels of the World regarding Health and Safety, Sustainability, and Diversity and Inclusion.
Sustainable Practices
Diversity and Inclusion
Health and Safety
Please explain, if applicable, the carbon offsetting options you offer to corporations.
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to sustainability and social impact goals and initiatives.
Has your hotel taken steps to reduce single-use plastics, such as removing plastic straws (except upon request for guests with disabilities), stirrers and cotton buds? If yes, please provide detail as to the steps you have taken to reduce single use plastics?
Does your hotel generate (onsite) or purchase (offsite) renewable energy (beyond your utility's standard offerings)? If yes, please describe your practices for generating or purchasing renewable energy.
Does your hotel engage in activities to protect & restore the natural environment in which it is located (i.e. trees planted, coral reef restored, etc.)?
What measures are in place to allow for social distancing in fitness centers (e.g. equipment configuration, staggered usage times)? If no fitness center, please put N/A.
Has the fitness room cleaning routine been adjusted/increased? If yes, what new measures are included? If no fitness center, please put N/A.
Will your hotel be imposing any additional fees for cleaning services? If yes, please specify those fees.
Are specific cleaning/disinfection routines in place for pillows, duvets and their covers, headboard, bathrobe etc.? If yes, please describe.
Does the property limit number of guests in restaurant, bar, or dining areas due to COVID19 or other pandemics? If yes, please provide details of how restaurant, bar, or dining areas limits capacity? If no restaurant or bar, please put N/A.
Has the public bathroom cleaning routine been adjusted/increased? If yes, what new measures are included?
Please include a link to your public report on community impact if applicable.
Please provide any other comments you wish to make regarding your efforts/initiatives to obtain certification in these programs.
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to diversity, equity, and inclusion.
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