Salterra, a Luxury Collection Resort & Spa, Turks & Caicos

Please explain, if applicable, the carbon offsetting options you offer to corporations.

The following are the carbon offsetting options offered by Marriott International & Salterra: ● Customer Choice (customer pays) - Customer purchases carbon offset through Marriott's climate collaborator, South Pole, or may choose their own provider. ● Seamless Service (customer pays) - Hotel purchases carbon offset on customer’s behalf and posts the cost to the customer master bill. *Note: South Pole must be used as the provider. ● Offset Included (hotel pays) - Hotel chooses to offer carbon offset as sales concession with General Manager and Finance Leader approval.

Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to sustainability and social impact goals and initiatives.

For more information regarding our sustainability efforts, please contact Camilo Arado Lilleslatten, Associate Director of Sustainability at camilo.lilleslatten@jemhospitality.com.

Has your hotel taken steps to reduce single-use plastics, such as removing plastic straws (except upon request for guests with disabilities), stirrers and cotton buds? If yes, please provide detail as to the steps you have taken to reduce single use plastics?

Every guest room has water filtration system and reusable bottles

Does your hotel generate (onsite) or purchase (offsite) renewable energy (beyond your utility's standard offerings)? If yes, please describe your practices for generating or purchasing renewable energy.

We have partnered with FortisTCI and have installed solar panels on top of our guest buildings that will produce an estimated 677 MWh of renewable energy annually, avoiding approximately 484.3 metric tons of carbon emissions. This is equivalent to the carbon sequestered by 571 acres of forest.

Does your hotel engage in activities to protect & restore the natural environment in which it is located (i.e. trees planted, coral reef restored, etc.)?

Yes

What measures are in place to allow for social distancing in fitness centers (e.g. equipment configuration, staggered usage times)? If no fitness center, please put N/A.

N

Has the fitness room cleaning routine been adjusted/increased? If yes, what new measures are included? If no fitness center, please put N/A.

Yes, Marriott cares greatly about every guest's experience and takes hygiene and sanitation very seriously. Marriott has established strict standards of cleanliness for all of its hotels that either meet or exceed public health department regulations. 

Will your hotel be imposing any additional fees for cleaning services? If yes, please specify those fees.

No

Are specific cleaning/disinfection routines in place for pillows, duvets and their covers, headboard, bathrobe etc.? If yes, please describe.

Yes, Hotels following MI Cleaning Protocals

Does the property limit number of guests in restaurant, bar, or dining areas due to COVID19 or other pandemics? If yes, please provide details of how restaurant, bar, or dining areas limits capacity? If no restaurant or bar, please put N/A.

Yes, Based on local regulations and guidelines

Has the public bathroom cleaning routine been adjusted/increased? If yes, what new measures are included?

Please include a link to your public report on community impact if applicable.

Please provide any other comments you wish to make regarding your efforts/initiatives to obtain certification in these programs.

Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to diversity, equity, and inclusion.

camilo.lilleslatten@jemhospitality.com