About us
Facility The MassMutual Convention Center is truly the most diverse function facility in Western, Massachusetts and is the perfect venue for any size event. This state-of-the-art facility offers 100,000 square feet of flexible space including an elegant 15,000 sq. ft. Grand Ballroom, divisible into 3 sections; a 40,650 sq. ft. Exhibition Hall, divisible into 2 sections; and over 8,300 sq. ft. of breakout space that can be used as independent rooms or in multiple combinations to meet the most challenging agendas. 3 Pre-function areas with floor-to-ceiling windows encompass over 20,000 sq. ft. of additional space and compliment the convention space. The facility also boasts an 8,000 seat multi-purpose Arena ideal for concerts, town hall presentations, as well as sporting events including Hockey, Basketball, Volleyball, and Competitive Cheer. We have the ability to allow the most elaborate creative vision to come to life. Location Situated at the intersection of I-90 and I-91, at the Crossroads of New England, our location offers easy access to the entire Northeast. We are located in the heart of a vibrant, walkable downtown convention district with a variety of restaurants, shopping and attractions. Bradley International Airport is just 17 miles (20 minutes) from Springfield and Springfield’s Union Station provides daily Amtrak Service, as well as local Peter Pan and Greyhound Bus service. Western MA is home to unique attractions including the Naismith Memorial Basketball Hall of Fame, The Amazing World of Dr. Seuss Museum, Six Flags New England, Yankee Candle, and many more. In 2018, we welcomed world-renowned entertainment & hospitality leader MGM Resorts International to downtown Springfield. MGM Springfield brings high-energy gaming, diverse retail, inspired dining, a luxury cinema complex, and bowling to downtown Springfield. Before, during and after your event, discover the rich array of historical sites, cultural attractions and entertainment choices Western Massachusetts has to offer. Hospitality Community Over 1,300 first-class hotel rooms, ranging from full service hotels, a world-renowned resort, and limited service properties, are within walking distance of the MassMutual Convention Center, with over 900 in a 2-block radius. We partner with the Greater Springfield Convention and Visitors Bureau to be the liaison between the MassMutual Convention Center and the hotel community for sourcing all of your guest room requirements. GSCVB also offers a full-service housing bureau and will assist with destination information, registration boosters, walking maps, and other information and services. Their dedicated hospitality staff can answer all of your questions regarding Springfield and the surrounding areas. Service Service First. This credo drives the MassMutual Convention Center team every day to provide outstanding service that makes every event a memorable experience. Comprised of experienced professionals, we will handle each detail, from initial contact with our Sales Team, to the planning, execution, and post-event analysis with our Events Team you will experience our passion and a dedication to excellence. Whatever your vision, our customer-focused service team will be present to ensure every detail of your event is executed to your exact expectations. Food & Beverage Delectable cuisine and top-notch service is an integral part of the success of any event. The MassMutual Convention Center’s Catering Team takes every measure to ensure a memorable occasion. Choose from an extensive selection of pre-set menus and seasonal selections or work collaboratively to customize a unique menu to satisfy the most distinctive palates. Every event is a unique occasion, and our staff has the knowledge and experience to assist in your entire event planning. Whether a large formal affair or a small intimate gathering, we provide an experience geared towards the highest level of satisfaction
Venue Details
Amenities
- Onsite catering
- Onsite security
- Space (private)
- Space (semi-private)
- Wheelchair accessible
- AV capabilities
- Business center
- Video conference
- VIP services
- Airport shuttle
- Bus
- Taxi
- Train
- Dance floor
- Loading dock
- Portable walls
- Staging area
- AV equipment
- High speed internet (900 Mbps)
- Onsite AV staff
- Onsite catering
- Onsite security
- Space (private)
- Space (semi-private)
- Wheelchair accessible
- AV capabilities
- Business center
- Video conference
- VIP services
- Airport shuttle
- Bus
- Taxi
- Train
Need dates
Priority windows that venues prefer for hosting events

Seasonal Availability
Do you want to know if your event is during the high or low season? Check the season availability for this hotel.Meeting rooms
Meeting rooms
Floor Plans

Meeting space
Name | Room size | Ceiling height | Max capacity | U-Shape | Banquet rounds | Cocktail rounds | Theater | Classroom | Boardroom | Crescent rounds (Cabaret) | Hollow square | Perimeter seating | Talk show |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|
40,650 sq. ft. 150 x 271 sq. ft. | 27 ft. | 4000 | - | 2900 | 4000 | 3600 | 2200 | - | 1740 | - | 1500 | 2500 | |
4,928 sq. ft. 157 x 28 sq. ft. | 22 ft. | - | - | - | - | - | - | - | - | - | - | - | |
18,000 sq. ft. 150 x 120 sq. ft. | 27 ft. | 1800 | - | 1300 | 1800 | 1600 | 1000 | - | 750 | 1000 | 650 | 1200 | |
22,650 sq. ft. 150 x 151 sq. ft. | 27 ft. | 2200 | - | 1600 | 2200 | 2000 | 1200 | - | 960 | - | 750 | 1500 | |
270 sq. ft. 15 x 18 sq. ft. | 8 ft. | - | - | - | - | - | - | - | - | - | - | - | |
14,880 sq. ft. 93 x 160 sq. ft. | 24 ft. | 1500 | - | 1100 | 1500 | 1300 | 830 | - | 660 | - | - | - | |
7,000 sq. ft. 170 x 40 sq. ft. | 22 ft. | 750 | - | 750 | 600 | 400 | - | - | - | - | - | - | |
10,316 sq. ft. 93 x 112 sq. ft. | 24 ft. | 1100 | - | 790 | 1100 | 1000 | 600 | - | 474 | - | - | - | |
10,044 sq. ft. 93 x 108 sq. ft. | 24 ft. | 1000 | - | 720 | 1000 | 900 | 550 | - | 432 | - | - | - |
Location
Getting Here
Local Attractions










Additional Information
MassMutual Convention Center Frequently Asked Questions
Explore frequently asked questions from the MassMutual Convention Center regarding Health and Safety, Sustainability, and Diversity and Inclusion.
Sustainable Practices
Diversity and Inclusion
Health and Safety
Please explain, if applicable, the carbon offsetting options you offer to corporations.
Unknown
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to sustainability and social impact goals and initiatives.
jboucher@mgmspringfield.com
Has your hotel taken steps to reduce single-use plastics, such as removing plastic straws (except upon request for guests with disabilities), stirrers and cotton buds? If yes, please provide detail as to the steps you have taken to reduce single use plastics?
No
Does your hotel generate (onsite) or purchase (offsite) renewable energy (beyond your utility's standard offerings)? If yes, please describe your practices for generating or purchasing renewable energy.
No
Does your hotel engage in activities to protect & restore the natural environment in which it is located (i.e. trees planted, coral reef restored, etc.)?
No
What measures are in place to allow for social distancing in fitness centers (e.g. equipment configuration, staggered usage times)? If no fitness center, please put N/A.
N/A
Has the fitness room cleaning routine been adjusted/increased? If yes, what new measures are included? If no fitness center, please put N/A.
N/A
Will your hotel be imposing any additional fees for cleaning services? If yes, please specify those fees.
Are specific cleaning/disinfection routines in place for pillows, duvets and their covers, headboard, bathrobe etc.? If yes, please describe.
Does the property limit number of guests in restaurant, bar, or dining areas due to COVID19 or other pandemics? If yes, please provide details of how restaurant, bar, or dining areas limits capacity? If no restaurant or bar, please put N/A.
N/A
Has the public bathroom cleaning routine been adjusted/increased? If yes, what new measures are included?
additional cleaning of high touch point
Please include a link to your public report on community impact if applicable.
N/A
Please provide any other comments you wish to make regarding your efforts/initiatives to obtain certification in these programs.
Both the Massachusetts Convention Center Authority, owner of the MassMutual Center, and MGM Resorts International, manager of the facility, have Chief Diversity Officers and diversity programs in place.
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to diversity, equity, and inclusion.
jboucher@mgmspringfield.com
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