Undara Experience
About us
Undara… as ancient and alluring as the continent itself, the Undara Lava Tubes stand as silent sentinels to our pre-history. Walk in the path of a volcano. Sleep cocooned in an antique railway carriage as your dreams connect you with the essence of this timeless land. Located on the eastern edge of the ruggedly beautiful Gulf Savannah region of northern Australia, the multi-award winning Undara Experience captures the essence of the real Australian Outback. Undara Experience is located in pristine tropical savannah woodlands, within easy reach of the Great Barrier Reef areas of Cairns and Townsville in Tropical North Queensland.
Venue Details
Amenities
- Onsite restaurant
- Onsite catering
- Onsite restaurant
- Onsite catering
Meeting rooms
Meeting rooms
Meeting space
Name | Room size | Max capacity | Theater | Classroom |
|---|---|---|---|---|
Leichhardt’s Room | 783 sq. ft. 40.9 x 19.1 sq. ft. | 50 | 50 | 30 |
Guest rooms
Location
Undara Experience Frequently Asked Questions
Explore frequently asked questions from the Undara Experience regarding Health and Safety, Sustainability, and Diversity and Inclusion.
Sustainable Practices
Diversity and Inclusion
Health and Safety
Please explain, if applicable, the carbon offsetting options you offer to corporations.
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to sustainability and social impact goals and initiatives.
Has your hotel taken steps to reduce single-use plastics, such as removing plastic straws (except upon request for guests with disabilities), stirrers and cotton buds? If yes, please provide detail as to the steps you have taken to reduce single use plastics?
Does your hotel generate (onsite) or purchase (offsite) renewable energy (beyond your utility's standard offerings)? If yes, please describe your practices for generating or purchasing renewable energy.
Does your hotel engage in activities to protect & restore the natural environment in which it is located (i.e. trees planted, coral reef restored, etc.)?
What measures are in place to allow for social distancing in fitness centers (e.g. equipment configuration, staggered usage times)? If no fitness center, please put N/A.
Has the fitness room cleaning routine been adjusted/increased? If yes, what new measures are included? If no fitness center, please put N/A.
Will your hotel be imposing any additional fees for cleaning services? If yes, please specify those fees.
Are specific cleaning/disinfection routines in place for pillows, duvets and their covers, headboard, bathrobe etc.? If yes, please describe.
Does the property limit number of guests in restaurant, bar, or dining areas due to COVID19 or other pandemics? If yes, please provide details of how restaurant, bar, or dining areas limits capacity? If no restaurant or bar, please put N/A.
Has the public bathroom cleaning routine been adjusted/increased? If yes, what new measures are included?
Please include a link to your public report on community impact if applicable.
Please provide any other comments you wish to make regarding your efforts/initiatives to obtain certification in these programs.
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to diversity, equity, and inclusion.
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