Rosa Grand Milano - Starhotels Collezione

Please explain, if applicable, the carbon offsetting options you offer to corporations.

N/A

Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to sustainability and social impact goals and initiatives.

sustainability@starhotels.it

Has your hotel taken steps to reduce single-use plastics, such as removing plastic straws (except upon request for guests with disabilities), stirrers and cotton buds? If yes, please provide detail as to the steps you have taken to reduce single use plastics?

Yes, Starhotels has taken steps to reduce single-use plastics by minimizing disposable items across its operations and promoting more sustainable alternatives, in line with its circular economy and waste reduction strategy.

Does your hotel generate (onsite) or purchase (offsite) renewable energy (beyond your utility's standard offerings)? If yes, please describe your practices for generating or purchasing renewable energy.

Does your hotel engage in activities to protect & restore the natural environment in which it is located (i.e. trees planted, coral reef restored, etc.)?

Yes

Will your hotel be imposing any additional fees for cleaning services? If yes, please specify those fees.

Are specific cleaning/disinfection routines in place for pillows, duvets and their covers, headboard, bathrobe etc.? If yes, please describe.

Yes. Specific cleaning and sanitization procedures are in place for textile elements and room surfaces, including pillows, duvets, covers, headboards, and bathrobes. These activities involve periodic washing and treatment according to defined hygiene standards, using appropriate products and in compliance with the property’s operational procedures.

Please include a link to your public report on community impact if applicable.

https://www.starhotels.com/en/sustainability-esg/sustainability-report-2024.html

Please provide any other comments you wish to make regarding your efforts/initiatives to obtain certification in these programs.

The Starhotels Group bases its excellence and service quality on its people. For this reason, it is committed to promoting an inclusive, fair, and respectful work environment that values each individual and encourages active participation in corporate life. In this context, Starhotels will continue in 2025 the path started in 2024, maintaining two certifications that demonstrate the Group’s concrete commitment to fostering a workplace built on trust, collaboration, and respect for diversity: the Gender Equality certification UNI/PdR 125:2022 and the international ISO 30415 certification on Diversity & Inclusion. The scope of these certifications is multi-site and includes Starhotels Finanziaria S.r.l. and Starhotels S.p.A., as well as their respective operational sites in Italy, reflecting a structured and cross-functional approach across all Group activities.

Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to diversity, equity, and inclusion.

sustainability@starhotels.it