About us
• £85 million renovation completed in 2019, the new-look Royal Lancaster London offers some of the largest event space in the capital, including one of the only ballrooms in London with natural daylight. • We offer a 5 star product and service, however we do not display our rating and therefore welcome all companies to the hotel. Silver accredited for sustainability. • Unparalleled flexibility; combining state of the art technology with style and elegance. • Catering for meetings from 2 delegates in our contemporary Forest Suites to events of up to 1,500 guests in the Nine Kings and Westbourne Suite. • Superbly located opposite Hyde Park in central London. • Lancaster Gate Underground Station (Central Line) adjacent to the hotel. • Paddington Station only a short walk away - only a 15 minute journey via the Heathrow Express to London’s major airport. • 411 elegantly comfortable rooms and suites with spectacular views across the famous London skyline and Hyde Park plus two award-winning restaurants. • Renowned for its authentic Thai cuisine, Nipa Thai has been voted amongst the top Thai Restaurants in the UK, receiving the Thai Select Award from the Thai Government.
Venue Details
ChainIndependent / Other
BrandOther AffiliationPreferred Hotels & Resorts
Built1967
Renovated2017
Total meeting space35,714 sq. ft.
Guest Rooms411
Venue typeHotel
Awards
Cvent awards
Industry awards
*Silver certified by Earthcheck for sustainability.
*Voted in top 4 hotels in London on TripAdvisor for 2 years consistently
*Voted in top 10% hotels worldwide on TripAdvisor 2025
*Award of Excellence at The Afternoon Tea Awards for its "Blooming British Afternoon Tea"
*Sunday Times Top 100 Companies to Work 2025
*The first hotel in England and Wales to receive The National Policing Award for Safety
*Green Tourism for Business Scheme - accredited Gold
*Awarded Best Conference and Banqueting Team 2022 by Hotel Cateys.
*Springboard Virtual Awards for Excellence Best Employer
*The Cateys Manager of The Year - Sally Beck GM 2019
The Cateys Accessibility Awards 2019
*Named one of the 100 Best Companies to work for in the UK in 2020
*Green Tourism for Business Scheme (GTBS) accredited Gold Star
*Named one of the 100 Best Companies to work for in the UK in 2019
*2019 Green Apple Award, The Green Organisation
*2019 London Venue Awards, Best Event Venue over 1000 attendees (Silver)
*2019 London Venue Awards, Best Awards Venue (Bronze)
*London Venue Awards Best New/ Refurbished Venue 2018
*Sunday Times Named one of the 100 Best Companies to work for in the UK in 2018
*2018 Springboard Awards for Excellence Best Employer
*2018 London Venue Awards Best New or Refurbished Venue (Silver)
*2018 GIFFTS Award for Excellence in Community Service
*Named one of the 100 Best Companies to work for in the UK in 2017
* Named one of the 100 Best Companies to work for in the UK in 2016
* Hotel Cateys 2015 - Housekeeper of the Year; Human Resources Manager of the Year; winner of the Revenue Award
* Best Event Venue – over 1600 attendees, at The London Venue Awards 2015
* Best Housekeeping Strategy at Springboard Awards for Excellence 2015
* Best Conference Venue over 1000 delegates - at the Conference Awards 2015
* Hotel Cateys 2014 - Conference and Banqueting Team of the Year; Front of House Manager of the Year; Food and Beverage Manager of the Year
* Green Tourism Gold 2013
* Apprenticeships National Awards 2013 (Employer of the year 2013)
* ROSPA Silver Award 2013
* Investors in People Gold Award
* Green Hotel of the Year 2012 (Hotel Cateys)
* Carbon Trust Standard Certification 2012
* Considerate Hoteliers 2012
* GTBS 2012 Gold Star Award
* AA Eco Hotel of the Year 2011
* AA 2 Rosettes for Island Grill and Nipa Thai
* Thai Select Award for Nipa Thai
Amenities
Room features and guest services
- Concierge services
- Internet access
- Laundry service
- Luggage storage
- Room service
- View (garden)
- View (urban)
- Voicemail box
Facilities
- Onsite catering
- Onsite restaurant
- Onsite security
- Outside caterers allowed
- Pet friendly
- Wheelchair accessible
Business services
- AV capabilities
- Business center
- Video conference
Transportation
- Bus
- Subway
- Taxi
- Train
Equipment
- Dance floor
- Loading dock
- Portable heaters
- Portable walls
- Staging area
AV capabilities
- AV equipment
- High speed internet
- Onsite AV staff
Room features and guest services
- Concierge services
- Internet access
- Laundry service
- Luggage storage
- Room service
- View (garden)
- View (urban)
- Voicemail box
Facilities
- Onsite catering
- Onsite restaurant
- Onsite security
- Outside caterers allowed
- Pet friendly
- Wheelchair accessible
Need dates
Priority windows that venues prefer for hosting events
Dec 2, 2025 - Dec 2, 2025
Dec 9, 2025 - Dec 9, 2025
Dec 15, 2025 - Dec 19, 2025
Jan 5, 2026 - Jan 12, 2026
Jan 14, 2026 - Jan 23, 2026
Jan 19, 2026 - Jan 23, 2026
Jan 25, 2026 - Jan 28, 2026
Feb 7, 2026 - Feb 12, 2026
Feb 14, 2026 - Feb 18, 2026
Feb 20, 2026 - Feb 20, 2026
Mar 3, 2026 - Mar 4, 2026
Mar 6, 2026 - Mar 6, 2026
Meeting rooms
Total meeting space
35,714 sq. ft.
Largest room
13,594.8 sq. ft.
Meeting rooms
18
Second largest room
10,850.0 sq. ft.
Exhibit space
25,000 sq. ft.
Standing capacity
1,500
Seating capacity
1,150
Meeting rooms
Total meeting space
35,714 sq. ft.
Largest room
13,594.8 sq. ft.
Meeting rooms
18
Second largest room
10,850.0 sq. ft.
Exhibit space
25,000 sq. ft.
Standing capacity
1,500
Seating capacity
1,150
Explore Meeting Rooms
Find the perfect room with setup charts and interactive 3D floor plans.
Meeting space
Name | Room size | Ceiling height | Maximum capacity | U-Shape | Banquet rounds | Cocktail rounds | Theater | Classroom | Boardroom | Crescent rounds (Cabaret) |
|---|---|---|---|---|---|---|---|---|---|---|
13,594.8 sq. ft. 62.0 x 133.9 sq. ft. | 13.8 ft. | 1680 | - | 1050 | 1680 | 950 | 500 | - | 520 | |
2,529.5 sq. ft. 40.7 x 62.0 sq. ft. | 13.8 ft. | 200 | - | 120 | 200 | 200 | 140 | - | 152 | |
1,636.1 sq. ft. 26.4 x 62.0 sq. ft. | 13.8 ft. | 160 | - | 160 | 100 | 120 | 70 | - | 96 | |
1,636.1 sq. ft. 26.4 x 62.0 sq. ft. | 13.8 ft. | 160 | - | 160 | 100 | 120 | 70 | - | 96 | |
2,421.9 sq. ft. 38.7 x 62.0 sq. ft. | 13.8 ft. | 220 | - | 220 | 200 | 200 | 120 | - | 152 | |
10,850.0 sq. ft. 66.9 x 159.8 sq. ft. | 9.8 ft. | 1500 | - | 900 | 1500 | 1000 | 552 | - | 640 | |
2,217.4 sq. ft. 32.8 x 66.9 sq. ft. | 9.8 ft. | 180 | - | 180 | 180 | 180 | 90 | - | 128 | |
2,960.1 sq. ft. 44.3 x 66.9 sq. ft. | 9.8 ft. | 240 | - | 240 | 240 | 200 | 120 | - | 160 | |
2,960.1 sq. ft. 44.3 x 66.9 sq. ft. | 9.8 ft. | 250 | - | 240 | 240 | 250 | 120 | - | 160 |
Guest rooms
Total guest rooms
411
Double (2 beds)
411
Suites
34
Tax rate
20%
Total guest rooms
411
Double (2 beds)
411
Suites
34
Tax rate
20%
Location
Getting Here
Central Line to Lancaster Gate Station - located directly next door to Royal Lancaster London.
Paddington Station - 5min walk from Royal Lancaster London which is served by all of the following:
Heathrow Express from London Heathrow in 15mins!
Elizabeth Line
Bakerloo Line
Circle and District Line
Hammersmith and City Line
Distance from airport
16 mi
Distance from airport 16 mi
Parking in the area
Parking in the area
Complimentary parking
Paid parking
( £55.00/day )
Valet parking
Street parking
Bus parking
Local Attractions
Diana Princess of Wales Memorial
Park
1 mi
The Diana Princess of Wales Memorial Walk is a seven-mile-long walk, charted by 90 plaques set in the ground, that takes you within sight of famous buildings and locations associated with the Princess during her life.
You will pass through four of the eight Royal Parks on this walk: St. James's Park, The Green Park, Hyde Park and Kensington Gardens.
During the walk, you will see three palaces and two mansions which played a role in the life of the Princess:
Kensington Palace
Buckingham Palace
Clarence House
St James's Palace
Spencer House, the one-time London house of the Spencer family
The Diana, Princess of Wales Memorial Fountain is a memorial in London dedicated to Diana, Princess of Wales, who died in a car crash in 1997. It was designed to express Diana's spirit and love of children.
Visit website
The National History Museum
Museum
1 mi
The Natural History Museum in London is a museum that exhibits a vast range of specimens from various segments of natural history. It is one of three major museums on Exhibition Road in South Kensington, the others being the Science Museum and the Victoria and Albert Museum.
15min by car
28min by walk
8min by bicycle
Cromwell Road
London, GB SW7 5BD
Visit website
Heathrow Airport
Airport
15 mins
Heathrow Airport is London's largest airport, and thanks to the Heathrow Express train guests can reach Paddington railway station in just 15 minutes, with trains running every 15mins. From there it's a quick 5 minutes' stroll to The Royal Lancaster London hotel.
Visit website
Hyde Park and Kensington Gardens
Park
1 min
At over 350 acres Hyde Park is one of the largest open spaces in London. With horse riding, a lake and over 4000 trees just outside, it is easy to forget that you're in one of the world's largest cities. Kensington Gardens has been a favourite of the Royals for generations - Princess Diana's love of walking and running in the grounds is well known. Kensington Palace, the Serpentine Gallery and the Albert Memorial are all to be found here.
Visit website
Oxford Street and Selfridges
Shopping
15 mins
Opened in 1909, the Selfridges department store put Oxford Street on the world map as a shopping destination. For serious shopping sprees and holiday souvenirs alike, you will find everything and more along this amazing street. Only a 15min walk.
Visit website
Royal Albert Hall
Recreation
1 mi
The Royal Albert Hall is one of the world’s most famous stages. Opened by Queen Victoria in 1871, the Hall is a registered charity which receives no public funding. Each year it hosts over 360 events which include classical music, jazz, world music, circus, rock, pop, opera, dance, comedy, tennis, dinners, award ceremonies and the Royal British Legion Festival of Remembrance.
20 minute walk
12 minutes by car
10 minutes by bicycle
Visit website
Harrods
Shopping
2 mi
From humble beginnings in 1849 Harrods has grown to become an amazing emporium of luxury goods of all kinds. A symbol of British culture, and so much more than simply a shop, it is famous world-wide and even has a novel and a stage musical based on it! This is one place not to miss on any trip to London.
Visit website
Buckingham Palace
Historical landmark
2 mi
Buckingham Palace, official residence of Queen Elizabeth, Kensington Palace and Hampton Court Palace are possibly the most famous of the palaces to visit whilst in London.
Visit website
ZSL London Zoo
Recreation
3 mi
Set in leafy Regent's Park amid heritage-listed buildings and beautiful gardens, ZSL London Zoo is an oasis in the heart of the capital. With more than 800 amazing animal species to discover, as well as live shows and fantastic, immersive exhibits including Tiger Territory, this is an unmissable attraction.
Visit website
Preferred vendors
La Costa Limousine
Carlsbad, multi-city
La Costa Limousine provides safe, clean and reliable chauffeured transportation. We achieve this goal with highly trained chauffeurs, the newest vehicles available and a commitment to Five Star service.
The difference between La Costa Limousine and other companies can be explained using one word – quality. From our perfectly maintained fleet of late model luxury vehicles to the highly experienced and professional team of chauffeurs and support staff; you will know quality when you travel with La Costa Limousine.
Transportation
Visit Profile
RubyLemon
Abu Dhabi, multi-city
RubyLemon provides a wide range of entertainment options and hospitality staff for events of all sizes. Based in Los Angeles with local performers in all major cities.
With a team of experienced professionals and a variety of acts to choose from, we can help make your event a success. From stilt walkers and music acts to walkabout characters, face painters, and brand ambassadors, we have something to suit every occasion. Our staff are professional, reliable, and trained to provide the highest level of service to ensure that your event runs smoothly. Contact us today to learn more and book our entertainers and staff for your next event.
Hired Entertainment
Logistics/Decor
Preferred staff
Visit Profile
Go! Running Tours ApS
Amsterdam, multi-city
Sustainable and healthy: Make your conference unforgettable with activities that boost well-being and lower carbon footprints. Explore the world on the run with expert local running guides.
Activity
Hired Entertainment
Visit Profile
KLS Worldwide Chauffered Services
Beverly Hills, multi-city
Contact: cyrus.maleki@klsworldwide.com
The Leading Luxury Ground Transportation company since 1998
Transportation
Visit Profile
American Guest
Austin, multi-city
Our American Guest family builds generations of experience into every travel program. Since 2002, our mission has been to capture the imagination of your corporate guests with tailored incentives, events, meetings, and VIP travel experiences throughout the USA and beyond. From initial contact, through planning, sourcing, contracting, and on-site management, we treat your project as if we were the client. Our personal network of global suppliers helps us bring your vision to life. With genuine passion, an international team, and American hospitality, we deliver our promise: your business matters.
Activity
Transportation
Preferred staff
Visit Profile
VIP Ride 4 U
San Diego
Luxury Chauffeur Driven Car Service in San Diego
VIP Ride 4 U is one of the best executive luxury chauffeur driven car service in San Diego for Airport Transfers, Business, Wedding and Events.
Give yourself an amazing travelling experience with professional chauffeur services of VIP Ride 4 U. Here you will find a fantastic collection of luxury vehicles waiting for you to ride and explore the San Diego with your family, business meeting or friends.
Activity
Transportation
Visit Profile
American Ghost Walks
Bar Harbor, multi-city
Ghosts and fun bring your team closer together.
Guided experiences to multiple haunted locations. Your group will be treated to a ghostly experience during a 90-120 minute walking tour, 3-hour bus excursion, or pick a custom experience with food and alcohol options or a family-oriented experience as well.
Your team has been on outings before, but this time they've asked you to find something different and exciting for everybody.
When looking for specific venues to host your group, it can be quite challenging. And the last thing you want is another work event that feels more like a chore than a fun activity.
Your team doesn’t want to:
- Throw any more axes
- Go bowling again
- Sit bored at a large group dinner
Experience The City's Haunted Past with Your Entire Team
On this special evening, you and your team will have the perfect opportunity to get to know each other better! Your guide is well-versed in local culture, so you can expect a fun, engaging, and spooky event.
Activity
Preferred staff
Visit Profile
Bay City Bike
Incline Village, multi-city
The Perfect Way to Enjoy San Francisco Bay City Bike: Your Source For San Francisco Bike Experiences. Biking San Francisco is our first love. See below and choose from an amazing selection of San Francisco Guided Bike Tours, Self-guided bike rentals, Alcatraz tours, combo tours, and more! Have a larger private group or a special route in mind? We are passionate about planning bike events!
Bike San Francisco! We have 5 locations all in SF to help see the most where you are!
The Bay City Bike team specializes in planning and hosting customized San Francisco Bike Tours for groups. Since 2001 we have hosted hundreds of guided and self guided tours and events of all sizes, from intimate family parties of three, to offsite, 20 mile bike tours of 300.
Activity
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Dagomatic Event Photography
Dagomatic Photography has been creating corporate event and conference photography since 2010. From small events to giant arenas and anything in between, we have you covered.
Logistics/Decor
Visit Profile
Paintillio
Sechelt, multi-city
Custom paint-by-number murals + interactive art, for everyone.
We turn any photo or image into custom paint-by-number kits of any size for your next corporate event, community gathering, team building activity, conference, trade show booth, wedding, or any kind of party!
Our mission is to create high quality, hands-on, collaborative art projects that are accessible to everyone.
Some of our corporate clients include TED, NFL, Formula 1, Toyota, Johnson & Johnson, Comcast, Adidas, Lululemon, Hilton, Four Seasons, Amazon, Coca Cola, IKEA, Cirque Du Soleil + more!
We're an ongoing partner with IMEX, Cvent, IBTM, Catersource + The Special Event, BizBash + more!
Activity
Amenities/Gifting
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Additional Information
Additional details
• Key shopping destinations like Oxford Street, Bond Street and Knightsbridge a short walk away, or Westfield London just 15min away by tube. • Harrod’s in Knightsbridge is located on the other side of Hyde Park and can be reached by tube in 20 minutes, or walk in 30mins, or by taxi in 10 minutes. • Edgware Road is 10 minutes away by foot or easily accessed by bus or tube to Marble Arch. • Various bus routes serve the immediate area, including touristic bus companies that offer guided tours of the capital.
Weblinks
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Venue resources
Royal Lancaster London Frequently Asked Questions
Explore frequently asked questions from the Royal Lancaster London regarding Health and Safety, Sustainability, and Diversity and Inclusion
Sustainable Practices
Please provide comments or a link to any publicly communicated Royal Lancaster London's sustainability or social impact goals/strategy.
https://www.royallancaster.com/about/csr/
Does Royal Lancaster London have a strategy that focuses on the elimination and diversion of waste (i.e. plastics, papers, cardboard, etc.)? If yes, please elaborate on your strategy of elimination and diversion of waste.
Yes, Mineral water in glass bottle, recycleable dental kits and razors, compostable coffee capsules, large toiletries in bathroom
Diversity and Inclusion
For US hotels only, is Royal Lancaster London and/or parent company certified as a 51% diverse owned business enterprise (BE)? If yes, please indicate which one of the following you are certified as:
NA
If applicable, could you please provide a link to Royal Lancaster London's public report on their commitments and initiatives related to diversity, equity, and inclusion?
https://www.royallancaster.com/wp-content/uploads/2019/09/CSR-Policy.pdf
Health and Safety
Were practices at Royal Lancaster London developed based on health service recommendations from public governmental entities or private organizations? If Yes, please list which organizations were used to develop these practices.
Yes, UK Government and WHO publish guidelines
Does Royal Lancaster London clean and sanitize public areas and publicly accessible facilities (i.e. meeting rooms, restaurants, elevator banks, etc.)? If yes, describe any new measures that are taken.
Yes, Public areas and high touch areas are regularly disinfected by hotel team
Please explain, if applicable, the carbon offsetting options you offer to corporations.
https://www.royallancaster.com/wp-content/uploads/2019/09/CSR-Policy.pdf
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to sustainability and social impact goals and initiatives.
RRoberts@llhc.co.uk
Has your hotel taken steps to reduce single-use plastics, such as removing plastic straws (except upon request for guests with disabilities), stirrers and cotton buds? If yes, please provide detail as to the steps you have taken to reduce single use plastics?
Yes, Mineral water in glass bottle, recycleable dental kits and razors, compostable coffee capsules, large toiletries in bathroom
Does your hotel generate (onsite) or purchase (offsite) renewable energy (beyond your utility's standard offerings)? If yes, please describe your practices for generating or purchasing renewable energy.
No
Does your hotel engage in activities to protect & restore the natural environment in which it is located (i.e. trees planted, coral reef restored, etc.)?
Yes
Will your hotel be imposing any additional fees for cleaning services? If yes, please specify those fees.
No
Are specific cleaning/disinfection routines in place for pillows, duvets and their covers, headboard, bathrobe etc.? If yes, please describe.
Yes, Used linens and towels will be laundered at 70 degrees. Hotel team will be wearing prescribed PPE when servicing the rooms. Rooms will be left vacant for 72 hours after cleaning
Please include a link to your public report on community impact if applicable.
https://www.royallancaster.com/wp-content/uploads/2019/09/CSR-Policy.pdf
Please provide any other comments you wish to make regarding your efforts/initiatives to obtain certification in these programs.
https://www.royallancaster.com/about/the-hoteliers-charter/
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to diversity, equity, and inclusion.
https://www.royallancaster.com/about/csr/
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