Cvent Supplier Network

Royal Lancaster London

Lancaster Terrace, London, England, W2 2TY
Venue image

About us

• £85 million renovation completed in 2019, the new-look Royal Lancaster London offers some of the largest event space in the capital, including one of the only ballrooms in London with natural daylight. • We offer a 5 star product and service, however we do not display our rating and therefore welcome all companies to the hotel. Silver accredited for sustainability. • Unparalleled flexibility; combining state of the art technology with style and elegance. • Catering for meetings from 2 delegates in our contemporary Forest Suites to events of up to 1,500 guests in the Nine Kings and Westbourne Suite. • Superbly located opposite Hyde Park in central London. • Lancaster Gate Underground Station (Central Line) adjacent to the hotel. • Paddington Station only a short walk away - only a 15 minute journey via the Heathrow Express to London’s major airport. • 411 elegantly comfortable rooms and suites with spectacular views across the famous London skyline and Hyde Park plus two award-winning restaurants. • Renowned for its authentic Thai cuisine, Nipa Thai has been voted amongst the top Thai Restaurants in the UK, receiving the Thai Select Award from the Thai Government.

Venue Details

ChainIndependent / Other
BrandOther AffiliationPreferred Hotels & Resorts
Built1967
Renovated2017
Total meeting space35,714 sq. ft.
Guest Rooms411
Venue typeHotel

Awards

Cvent awards
Industry awards
*Silver certified by Earthcheck for sustainability. *Voted in top 4 hotels in London on TripAdvisor for 2 years consistently *Voted in top 10% hotels worldwide on TripAdvisor 2025 *Award of Excellence at The Afternoon Tea Awards for its "Blooming British Afternoon Tea" *Sunday Times Top 100 Companies to Work 2025 *The first hotel in England and Wales to receive The National Policing Award for Safety *Green Tourism for Business Scheme - accredited Gold *Awarded Best Conference and Banqueting Team 2022 by Hotel Cateys. *Springboard Virtual Awards for Excellence Best Employer *The Cateys Manager of The Year - Sally Beck GM 2019 The Cateys Accessibility Awards 2019 *Named one of the 100 Best Companies to work for in the UK in 2020 *Green Tourism for Business Scheme (GTBS) accredited Gold Star *Named one of the 100 Best Companies to work for in the UK in 2019 *2019 Green Apple Award, The Green Organisation *2019 London Venue Awards, Best Event Venue over 1000 attendees (Silver) *2019 London Venue Awards, Best Awards Venue (Bronze) *London Venue Awards Best New/ Refurbished Venue 2018 *Sunday Times Named one of the 100 Best Companies to work for in the UK in 2018 *2018 Springboard Awards for Excellence Best Employer *2018 London Venue Awards Best New or Refurbished Venue (Silver) *2018 GIFFTS Award for Excellence in Community Service *Named one of the 100 Best Companies to work for in the UK in 2017 * Named one of the 100 Best Companies to work for in the UK in 2016 * Hotel Cateys 2015 - Housekeeper of the Year; Human Resources Manager of the Year; winner of the Revenue Award * Best Event Venue – over 1600 attendees, at The London Venue Awards 2015 * Best Housekeeping Strategy at Springboard Awards for Excellence 2015 * Best Conference Venue over 1000 delegates - at the Conference Awards 2015 * Hotel Cateys 2014 - Conference and Banqueting Team of the Year; Front of House Manager of the Year; Food and Beverage Manager of the Year * Green Tourism Gold 2013 * Apprenticeships National Awards 2013 (Employer of the year 2013) * ROSPA Silver Award 2013 * Investors in People Gold Award * Green Hotel of the Year 2012 (Hotel Cateys) * Carbon Trust Standard Certification 2012 * Considerate Hoteliers 2012 * GTBS 2012 Gold Star Award * AA Eco Hotel of the Year 2011 * AA 2 Rosettes for Island Grill and Nipa Thai * Thai Select Award for Nipa Thai

Amenities

Room features and guest services
  • Concierge services
  • Internet access
  • Laundry service
  • Luggage storage
  • Room service
  • View (garden)
  • View (urban)
  • Voicemail box
Facilities
  • Onsite catering
  • Onsite restaurant
  • Onsite security
  • Outside caterers allowed
  • Pet friendly
  • Wheelchair accessible

Need dates

Priority windows that venues prefer for hosting events

Dec 2, 2025 - Dec 2, 2025
Dec 9, 2025 - Dec 9, 2025
Dec 15, 2025 - Dec 19, 2025
Jan 5, 2026 - Jan 12, 2026
Jan 14, 2026 - Jan 23, 2026
Jan 19, 2026 - Jan 23, 2026
Jan 25, 2026 - Jan 28, 2026
Feb 7, 2026 - Feb 12, 2026
Feb 14, 2026 - Feb 18, 2026
Feb 20, 2026 - Feb 20, 2026
Mar 3, 2026 - Mar 4, 2026
Mar 6, 2026 - Mar 6, 2026

Meeting rooms

Total meeting space
35,714 sq. ft.
Largest room
13,594.8 sq. ft.
Meeting rooms
18
Second largest room
10,850.0 sq. ft.
Exhibit space
25,000 sq. ft.
Standing capacity
1,500
Seating capacity
1,150
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Find the perfect room with setup charts and interactive 3D floor plans.

Meeting space

Name
Room size
Ceiling height
Maximum capacity
U-Shape
Banquet rounds
Cocktail rounds
Theater
Classroom
Boardroom
Crescent rounds (Cabaret)
13,594.8 sq. ft.
62.0 x 133.9 sq. ft.
13.8 ft.
1680
-
1050
1680
950
500
-
520
2,529.5 sq. ft.
40.7 x 62.0 sq. ft.
13.8 ft.
200
-
120
200
200
140
-
152
1,636.1 sq. ft.
26.4 x 62.0 sq. ft.
13.8 ft.
160
-
160
100
120
70
-
96
1,636.1 sq. ft.
26.4 x 62.0 sq. ft.
13.8 ft.
160
-
160
100
120
70
-
96
2,421.9 sq. ft.
38.7 x 62.0 sq. ft.
13.8 ft.
220
-
220
200
200
120
-
152
10,850.0 sq. ft.
66.9 x 159.8 sq. ft.
9.8 ft.
1500
-
900
1500
1000
552
-
640
2,217.4 sq. ft.
32.8 x 66.9 sq. ft.
9.8 ft.
180
-
180
180
180
90
-
128
2,960.1 sq. ft.
44.3 x 66.9 sq. ft.
9.8 ft.
240
-
240
240
200
120
-
160
2,960.1 sq. ft.
44.3 x 66.9 sq. ft.
9.8 ft.
250
-
240
240
250
120
-
160

Guest rooms

Total guest rooms
411
Double (2 beds)
411
Suites
34
Tax rate
20%

Location

Getting Here

Central Line to Lancaster Gate Station - located directly next door to Royal Lancaster London. Paddington Station - 5min walk from Royal Lancaster London which is served by all of the following: Heathrow Express from London Heathrow in 15mins! Elizabeth Line Bakerloo Line Circle and District Line Hammersmith and City Line
Distance from airport 16 mi
Parking in the area
Complimentary parking
Paid parking
( £55.00/day )
Valet parking
Street parking
Bus parking

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The National History Museum
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1 mi
The Natural History Museum in London is a museum that exhibits a vast range of specimens from various segments of natural history. It is one of three major museums on Exhibition Road in South Kensington, the others being the Science Museum and the Victoria and Albert Museum. 15min by car 28min by walk 8min by bicycle
Cromwell Road
London, GB SW7 5BD
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Heathrow Airport
Heathrow Airport
Airport
15 mins
Heathrow Airport is London's largest airport, and thanks to the Heathrow Express train guests can reach Paddington railway station in just 15 minutes, with trains running every 15mins. From there it's a quick 5 minutes' stroll to The Royal Lancaster London hotel.
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Hyde Park and Kensington Gardens
Hyde Park and Kensington Gardens
Park
1 min
At over 350 acres Hyde Park is one of the largest open spaces in London. With horse riding, a lake and over 4000 trees just outside, it is easy to forget that you're in one of the world's largest cities. Kensington Gardens has been a favourite of the Royals for generations - Princess Diana's love of walking and running in the grounds is well known. Kensington Palace, the Serpentine Gallery and the Albert Memorial are all to be found here.
Visit website
Oxford Street and Selfridges
Oxford Street and Selfridges
Shopping
15 mins
Opened in 1909, the Selfridges department store put Oxford Street on the world map as a shopping destination. For serious shopping sprees and holiday souvenirs alike, you will find everything and more along this amazing street. Only a 15min walk.
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Royal Albert Hall
Royal Albert Hall
Recreation
1 mi
The Royal Albert Hall is one of the world’s most famous stages. Opened by Queen Victoria in 1871, the Hall is a registered charity which receives no public funding. Each year it hosts over 360 events which include classical music, jazz, world music, circus, rock, pop, opera, dance, comedy, tennis, dinners, award ceremonies and the Royal British Legion Festival of Remembrance. 20 minute walk 12 minutes by car 10 minutes by bicycle
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Harrods
Harrods
Shopping
2 mi
From humble beginnings in 1849 Harrods has grown to become an amazing emporium of luxury goods of all kinds. A symbol of British culture, and so much more than simply a shop, it is famous world-wide and even has a novel and a stage musical based on it! This is one place not to miss on any trip to London.
Visit website
Buckingham Palace
Buckingham Palace
Historical landmark
2 mi
Buckingham Palace, official residence of Queen Elizabeth, Kensington Palace and Hampton Court Palace are possibly the most famous of the palaces to visit whilst in London.
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ZSL London Zoo
ZSL London Zoo
Recreation
3 mi
Set in leafy Regent's Park amid heritage-listed buildings and beautiful gardens, ZSL London Zoo is an oasis in the heart of the capital. With more than 800 amazing animal species to discover, as well as live shows and fantastic, immersive exhibits including Tiger Territory, this is an unmissable attraction.
Visit website

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Additional Information

Additional details

• Key shopping destinations like Oxford Street, Bond Street and Knightsbridge a short walk away, or Westfield London just 15min away by tube. • Harrod’s in Knightsbridge is located on the other side of Hyde Park and can be reached by tube in 20 minutes, or walk in 30mins, or by taxi in 10 minutes. • Edgware Road is 10 minutes away by foot or easily accessed by bus or tube to Marble Arch. • Various bus routes serve the immediate area, including touristic bus companies that offer guided tours of the capital.

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Royal Lancaster London Frequently Asked Questions

Explore frequently asked questions from the Royal Lancaster London regarding Health and Safety, Sustainability, and Diversity and Inclusion

Sustainable Practices

Please provide comments or a link to any publicly communicated Royal Lancaster London's sustainability or social impact goals/strategy.
https://www.royallancaster.com/about/csr/
Does Royal Lancaster London have a strategy that focuses on the elimination and diversion of waste (i.e. plastics, papers, cardboard, etc.)? If yes, please elaborate on your strategy of elimination and diversion of waste.
Yes, Mineral water in glass bottle, recycleable dental kits and razors, compostable coffee capsules, large toiletries in bathroom

Diversity and Inclusion

For US hotels only, is Royal Lancaster London and/or parent company certified as a 51% diverse owned business enterprise (BE)? If yes, please indicate which one of the following you are certified as:
NA
If applicable, could you please provide a link to Royal Lancaster London's public report on their commitments and initiatives related to diversity, equity, and inclusion?
https://www.royallancaster.com/wp-content/uploads/2019/09/CSR-Policy.pdf

Health and Safety

Were practices at Royal Lancaster London developed based on health service recommendations from public governmental entities or private organizations? If Yes, please list which organizations were used to develop these practices.
Yes, UK Government and WHO publish guidelines
Does Royal Lancaster London clean and sanitize public areas and publicly accessible facilities (i.e. meeting rooms, restaurants, elevator banks, etc.)? If yes, describe any new measures that are taken.
Yes, Public areas and high touch areas are regularly disinfected by hotel team
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