About us
• £85 million renovation completed in 2019, the new-look Royal Lancaster London offers some of the largest event space in the capital, including one of the only ballrooms in London with natural daylight. • We offer a 5 star product and service, however we do not display our rating and therefore welcome all companies to the hotel. Silver accredited for sustainability. • Unparalleled flexibility; combining state of the art technology with style and elegance. • Catering for meetings from 2 delegates in our contemporary Forest Suites to events of up to 1,500 guests in the Nine Kings and Westbourne Suite. • Superbly located opposite Hyde Park in central London. • Lancaster Gate Underground Station (Central Line) adjacent to the hotel. • Paddington Station only a short walk away - only a 15 minute journey via the Heathrow Express to London’s major airport. • 411 elegantly comfortable rooms and suites with spectacular views across the famous London skyline and Hyde Park plus two award-winning restaurants. • Renowned for its authentic Thai cuisine, Nipa Thai has been voted amongst the top Thai Restaurants in the UK, receiving the Thai Select Award from the Thai Government.
Venue Details
ChainIndependent / Other
BrandOther AffiliationPreferred Hotels & Resorts
Built1967
Renovated2017
Total meeting space35,714 sq. ft.
Guest Rooms411
Venue typeHotel
Awards
Cvent awards
Industry awards
*Silver certified by Earthcheck for sustainability.
*Voted in top 4 hotels in London on TripAdvisor for 2 years consistently
*Voted in top 10% hotels worldwide on TripAdvisor 2025
*Award of Excellence at The Afternoon Tea Awards for its "Blooming British Afternoon Tea"
*Sunday Times Top 100 Companies to Work 2025
*The first hotel in England and Wales to receive The National Policing Award for Safety
*Green Tourism for Business Scheme - accredited Gold
*Awarded Best Conference and Banqueting Team 2022 by Hotel Cateys.
*Springboard Virtual Awards for Excellence Best Employer
*The Cateys Manager of The Year - Sally Beck GM 2019
The Cateys Accessibility Awards 2019
*Named one of the 100 Best Companies to work for in the UK in 2020
*Green Tourism for Business Scheme (GTBS) accredited Gold Star
*Named one of the 100 Best Companies to work for in the UK in 2019
*2019 Green Apple Award, The Green Organisation
*2019 London Venue Awards, Best Event Venue over 1000 attendees (Silver)
*2019 London Venue Awards, Best Awards Venue (Bronze)
*London Venue Awards Best New/ Refurbished Venue 2018
*Sunday Times Named one of the 100 Best Companies to work for in the UK in 2018
*2018 Springboard Awards for Excellence Best Employer
*2018 London Venue Awards Best New or Refurbished Venue (Silver)
*2018 GIFFTS Award for Excellence in Community Service
*Named one of the 100 Best Companies to work for in the UK in 2017
* Named one of the 100 Best Companies to work for in the UK in 2016
* Hotel Cateys 2015 - Housekeeper of the Year; Human Resources Manager of the Year; winner of the Revenue Award
* Best Event Venue – over 1600 attendees, at The London Venue Awards 2015
* Best Housekeeping Strategy at Springboard Awards for Excellence 2015
* Best Conference Venue over 1000 delegates - at the Conference Awards 2015
* Hotel Cateys 2014 - Conference and Banqueting Team of the Year; Front of House Manager of the Year; Food and Beverage Manager of the Year
* Green Tourism Gold 2013
* Apprenticeships National Awards 2013 (Employer of the year 2013)
* ROSPA Silver Award 2013
* Investors in People Gold Award
* Green Hotel of the Year 2012 (Hotel Cateys)
* Carbon Trust Standard Certification 2012
* Considerate Hoteliers 2012
* GTBS 2012 Gold Star Award
* AA Eco Hotel of the Year 2011
* AA 2 Rosettes for Island Grill and Nipa Thai
* Thai Select Award for Nipa Thai
Amenities
Room features and guest services
- Concierge services
- Internet access
- Laundry service
- Luggage storage
- Room service
- View (garden)
- View (urban)
- Voicemail box
Facilities
- Onsite catering
- Onsite restaurant
- Onsite security
- Outside caterers allowed
- Pet friendly
- Wheelchair accessible
Business services
- AV capabilities
- Business center
- Video conference
Transportation
- Bus
- Subway
- Taxi
- Train
Equipment
- Dance floor
- Loading dock
- Portable heaters
- Portable walls
- Staging area
AV capabilities
- AV equipment
- High speed internet
- Onsite AV staff
Room features and guest services
- Concierge services
- Internet access
- Laundry service
- Luggage storage
- Room service
- View (garden)
- View (urban)
- Voicemail box
Facilities
- Onsite catering
- Onsite restaurant
- Onsite security
- Outside caterers allowed
- Pet friendly
- Wheelchair accessible
Need dates
Priority windows that venues prefer for hosting events
Dec 9, 2025 - Dec 9, 2025
Dec 15, 2025 - Dec 19, 2025
Jan 5, 2026 - Jan 12, 2026
Jan 14, 2026 - Jan 23, 2026
Jan 19, 2026 - Jan 23, 2026
Jan 25, 2026 - Jan 28, 2026
Feb 7, 2026 - Feb 12, 2026
Feb 14, 2026 - Feb 18, 2026
Feb 20, 2026 - Feb 20, 2026
Mar 3, 2026 - Mar 4, 2026
Mar 6, 2026 - Mar 6, 2026
Mar 13, 2026 - Mar 16, 2026
Meeting rooms
Total meeting space
35,714 sq. ft.
Largest room
13,594.8 sq. ft.
Meeting rooms
18
Second largest room
10,850.0 sq. ft.
Exhibit space
25,000 sq. ft.
Standing capacity
1,500
Seating capacity
1,150
Meeting rooms
Total meeting space
35,714 sq. ft.
Largest room
13,594.8 sq. ft.
Meeting rooms
18
Second largest room
10,850.0 sq. ft.
Exhibit space
25,000 sq. ft.
Standing capacity
1,500
Seating capacity
1,150
Explore Meeting Rooms
Find the perfect room with setup charts and interactive 3D floor plans.
Meeting space
Name | Room size | Ceiling height | Maximum capacity | U-Shape | Banquet rounds | Cocktail rounds | Theater | Classroom | Boardroom | Crescent rounds (Cabaret) |
|---|---|---|---|---|---|---|---|---|---|---|
13,594.8 sq. ft. 62.0 x 133.9 sq. ft. | 13.8 ft. | 1680 | - | 1050 | 1680 | 950 | 500 | - | 520 | |
2,529.5 sq. ft. 40.7 x 62.0 sq. ft. | 13.8 ft. | 200 | - | 120 | 200 | 200 | 140 | - | 152 | |
1,636.1 sq. ft. 26.4 x 62.0 sq. ft. | 13.8 ft. | 160 | - | 160 | 100 | 120 | 70 | - | 96 | |
1,636.1 sq. ft. 26.4 x 62.0 sq. ft. | 13.8 ft. | 160 | - | 160 | 100 | 120 | 70 | - | 96 | |
2,421.9 sq. ft. 38.7 x 62.0 sq. ft. | 13.8 ft. | 220 | - | 220 | 200 | 200 | 120 | - | 152 | |
10,850.0 sq. ft. 66.9 x 159.8 sq. ft. | 9.8 ft. | 1500 | - | 900 | 1500 | 1000 | 552 | - | 640 | |
2,217.4 sq. ft. 32.8 x 66.9 sq. ft. | 9.8 ft. | 180 | - | 180 | 180 | 180 | 90 | - | 128 | |
2,960.1 sq. ft. 44.3 x 66.9 sq. ft. | 9.8 ft. | 240 | - | 240 | 240 | 200 | 120 | - | 160 | |
2,960.1 sq. ft. 44.3 x 66.9 sq. ft. | 9.8 ft. | 250 | - | 240 | 240 | 250 | 120 | - | 160 |
Guest rooms
Total guest rooms
411
Double (2 beds)
411
Suites
34
Tax rate
20%
Total guest rooms
411
Double (2 beds)
411
Suites
34
Tax rate
20%
Location
Getting Here
Central Line to Lancaster Gate Station - located directly next door to Royal Lancaster London.
Paddington Station - 5min walk from Royal Lancaster London which is served by all of the following:
Heathrow Express from London Heathrow in 15mins!
Elizabeth Line
Bakerloo Line
Circle and District Line
Hammersmith and City Line
Distance from airport
16 mi
Distance from airport 16 mi
Parking in the area
Parking in the area
Complimentary parking
Paid parking
( £55.00/day )
Valet parking
Street parking
Bus parking
Local Attractions
Diana Princess of Wales Memorial
Park
1 mi
The Diana Princess of Wales Memorial Walk is a seven-mile-long walk, charted by 90 plaques set in the ground, that takes you within sight of famous buildings and locations associated with the Princess during her life.
You will pass through four of the eight Royal Parks on this walk: St. James's Park, The Green Park, Hyde Park and Kensington Gardens.
During the walk, you will see three palaces and two mansions which played a role in the life of the Princess:
Kensington Palace
Buckingham Palace
Clarence House
St James's Palace
Spencer House, the one-time London house of the Spencer family
The Diana, Princess of Wales Memorial Fountain is a memorial in London dedicated to Diana, Princess of Wales, who died in a car crash in 1997. It was designed to express Diana's spirit and love of children.
Visit website
The National History Museum
Museum
1 mi
The Natural History Museum in London is a museum that exhibits a vast range of specimens from various segments of natural history. It is one of three major museums on Exhibition Road in South Kensington, the others being the Science Museum and the Victoria and Albert Museum.
15min by car
28min by walk
8min by bicycle
Cromwell Road
London, GB SW7 5BD
Visit website
Heathrow Airport
Airport
15 mins
Heathrow Airport is London's largest airport, and thanks to the Heathrow Express train guests can reach Paddington railway station in just 15 minutes, with trains running every 15mins. From there it's a quick 5 minutes' stroll to The Royal Lancaster London hotel.
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Hyde Park and Kensington Gardens
Park
1 min
At over 350 acres Hyde Park is one of the largest open spaces in London. With horse riding, a lake and over 4000 trees just outside, it is easy to forget that you're in one of the world's largest cities. Kensington Gardens has been a favourite of the Royals for generations - Princess Diana's love of walking and running in the grounds is well known. Kensington Palace, the Serpentine Gallery and the Albert Memorial are all to be found here.
Visit website
Oxford Street and Selfridges
Shopping
15 mins
Opened in 1909, the Selfridges department store put Oxford Street on the world map as a shopping destination. For serious shopping sprees and holiday souvenirs alike, you will find everything and more along this amazing street. Only a 15min walk.
Visit website
Royal Albert Hall
Recreation
1 mi
The Royal Albert Hall is one of the world’s most famous stages. Opened by Queen Victoria in 1871, the Hall is a registered charity which receives no public funding. Each year it hosts over 360 events which include classical music, jazz, world music, circus, rock, pop, opera, dance, comedy, tennis, dinners, award ceremonies and the Royal British Legion Festival of Remembrance.
20 minute walk
12 minutes by car
10 minutes by bicycle
Visit website
Harrods
Shopping
2 mi
From humble beginnings in 1849 Harrods has grown to become an amazing emporium of luxury goods of all kinds. A symbol of British culture, and so much more than simply a shop, it is famous world-wide and even has a novel and a stage musical based on it! This is one place not to miss on any trip to London.
Visit website
Buckingham Palace
Historical landmark
2 mi
Buckingham Palace, official residence of Queen Elizabeth, Kensington Palace and Hampton Court Palace are possibly the most famous of the palaces to visit whilst in London.
Visit website
ZSL London Zoo
Recreation
3 mi
Set in leafy Regent's Park amid heritage-listed buildings and beautiful gardens, ZSL London Zoo is an oasis in the heart of the capital. With more than 800 amazing animal species to discover, as well as live shows and fantastic, immersive exhibits including Tiger Territory, this is an unmissable attraction.
Visit website
Nearby vendors
EG Chauffeurs - London & UK Wide
multi-city
Founded in 2013, EG Chauffeurs provides professional and reliable chauffeur services to HNWI and Corporations that value professionalism. To date, we have built an amazing clientele from all over the world, won 7 awards, and are rated as the UK's #1 chauffeur company on Trustpilot.
Located in the heart of London, Kensington, we travel UK-wide and also anywhere across Europe. We only use luxury chauffeur-driven cars and our fleet consists of over 60 vehicles driven by professional chauffeurs who have been in the industry for a decade, all carefully vetted by the founder of EG Chauffeurs.
Our fleet consists:
- Mercedes S Class (W222) S350
- New Mercedes S Class S400, S500 and S580e (only available on daily hire or, airport transfers + daily or hourly hire combined)
- Mercedes V Class V220 & V250 LWB (this is known as a luxury people carrier with a capacity to carry up to 7 pax and 7 luggage)
- Range Rover LWB (SUV 4 x 4)
- Rolls Royce Phantom Series 2
Whether you are travelling for business or leisure, or require a discreet chauffeur for your residence on a long-term basis, please do get in touch for a no-obligation chat, we'd be delighted to hear from you.
Be Driven By Professionals. Be Driven By EG Chauffeurs' Team.
Transportation
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La Costa Limousine
multi-city
La Costa Limousine provides safe, clean and reliable chauffeured transportation. We achieve this goal with highly trained chauffeurs, the newest vehicles available and a commitment to Five Star service.
The difference between La Costa Limousine and other companies can be explained using one word – quality. From our perfectly maintained fleet of late model luxury vehicles to the highly experienced and professional team of chauffeurs and support staff; you will know quality when you travel with La Costa Limousine.
Transportation
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RubyLemon
multi-city
RubyLemon provides a wide range of entertainment options and hospitality staff for events of all sizes. Based in Los Angeles with local performers in all major cities.
With a team of experienced professionals and a variety of acts to choose from, we can help make your event a success. From stilt walkers and music acts to walkabout characters, face painters, and brand ambassadors, we have something to suit every occasion. Our staff are professional, reliable, and trained to provide the highest level of service to ensure that your event runs smoothly. Contact us today to learn more and book our entertainers and staff for your next event.
Hired Entertainment
Logistics/Decor
Preferred staff
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Go! Running Tours ApS
multi-city
Sustainable and healthy: Make your conference unforgettable with activities that boost well-being and lower carbon footprints. Explore the world on the run with expert local running guides.
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Hired Entertainment
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Daniels Hawaii Tours
multi-city
Specialized in Group Transportation, Tours and Activities on Oahu.
Multi-Language: English, German, Spanish, French, Portuguese.
We can handle any group size and will always put our customers first.
The owner and all of DanielsHawaii team members are passionate about Hawaii, the Hawaiian history and the beauty of the Hawaiian nature. DanielsHawaii shows our guests the beauty of Hawaii as well as raises awareness and cultivate interest in the island’s unique Hawaiian history. Our tours are more than just a bus ride around the islands; it is a personal and intimate look of our island home. Our guests experience Hawaiian hospitality, learn about Hawaiian culture and our employees live ALOHA.
Activity
Transportation
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Miami Marlins
Miami
The Miami Marlins are an American professional baseball team based in Miami. The Marlins compete in Major League Baseball as a member club of the National League East division. Their home park is LoanDepot Park. The franchise began play as an expansion team in the 1993 season as the Florida Marlins.
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Covert Cocktail Club
multi-city
Once upon a time in 2016, Matt Levy, founder of Covert Cocktail Club, hosted a secret speakeasy as an intimate place for strangers to gather in his home. The only way to find out about it was via word of mouth. No address was given, the only clue being a sign placed in the window, “Cocktails Here”.
A lot of people thought it was pretty cool, even before The New York Times wrote about it. But that was all pre-pandemic, and this is a new era.
Liberated from the confines of a single location, Covert Cocktail Club now brings the speakeasy right to your door—be it at your home, office, bar mitzvah, dinner party, bachelor/ette party or anywhere you choose!
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Amenities/Gifting
Preferred staff
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Ahoy New York Tours and Tasting
New York
Our company was founded in 2008 by Alana Hoye Barnaba. Originally from upstate New York, Alana moved to New York City and immediately began her love affair with its food, history, and culture. For years before creating her company, Alana tried every type of food the city had to offer and began specializing in the tastes of ethnic neighborhoods. Some of her first experiences with the city’s culinary adventures were fresh dumplings and homemade mozzarella — foods included on the signature tour today. Soon after, Alana started Ahoy New York Tours & Tasting and has been sharing her love for the passion, culture, and history of the city through food tours of New York neighborhoods.
Ahoy New York Tours and Tasting’s goal with each tour is for customers to leave not only with the knowledge of the area and full of delicious food but also an experience to tell friends and family about long after the tour is complete
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Husk
Nashville
Located in Rutledge Hill – just a few blocks south of Historic Broadway, in the heart of Downtown Nashville – Husk, from The Neighborhood Dining Group, is reinterpreting the bounty of the surrounding area, exploring an ingredient-driven cuisine that begins in the rediscovery of heirloom products and redefines what it means to cook and eat in Nashville.
At Husk, there are some rules about what can go on the plate. If it doesn’t come from the South, it’s not coming through the door. The resulting cuisine is not about rediscovering Southern cooking, but rather exploring the reality of Southern food. Seed-saving, heirloom husbandry, in-house pickling and charcuterie programs by Executive Chef Ben Norton and his culinary team are the basis of Husk’s cuisine.
Husk Nashville, located at 37 Rutledge Street, was constructed into the side of a hill between 1879 and 1882 by Dr. John Bunyan Stephens. Its storied history includes serving as Mayor Richard Houston Dudley’s home, where he lived when elected in 1897. The area was settled by the Rutledge and Middleton families of Charleston who were descendants of two of the original South Carolina signers of the Declaration of Independence. Mayor Dudley added the Carriage House located on property in 1890–which will serve as a space to satisfy the restaurant’s culinary whims and host private/special events. The design of the Husk’s interior spaces enhances the building’s roots while demonstrating a sense of Southern style, modernity, energy, and cosmopolitan flair.
Restaurant/Bar
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Extranomical Tours
multi-city
Extranomical Tours specializes in creating memorable public tours as well as corporate events and team experiences in the San Francisco Bay Area. Using 20 years of expertise delivering award-winning, one-of-a-kind tours that inspire creativity and connection, we work for our guests to customize an experience exploring nature, food, and wine while adding personalized touches like hotel pickups, professional photography, team-building activities, and pop-up gourmet lunches, so that every event feels like a journey with friends.
In today’s dynamic remote work environment, we help HR managers, team leaders, and travel agents design customized activities that boost morale, foster cooperation, and reinforce company values. For visitors unfamiliar with the San Francisco Bay Area and in need of expert guidance on local attractions, seamless transportation solutions, and effective event execution, we leverage local knowledge to ensure that team-building events are not only memorable but also stress-free and aligned with their goals.
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Additional Information
Additional details
• Key shopping destinations like Oxford Street, Bond Street and Knightsbridge a short walk away, or Westfield London just 15min away by tube. • Harrod’s in Knightsbridge is located on the other side of Hyde Park and can be reached by tube in 20 minutes, or walk in 30mins, or by taxi in 10 minutes. • Edgware Road is 10 minutes away by foot or easily accessed by bus or tube to Marble Arch. • Various bus routes serve the immediate area, including touristic bus companies that offer guided tours of the capital.
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Royal Lancaster London Frequently Asked Questions
Explore frequently asked questions from the Royal Lancaster London regarding Health and Safety, Sustainability, and Diversity and Inclusion
Sustainable Practices
Please provide comments or a link to any publicly communicated Royal Lancaster London's sustainability or social impact goals/strategy.
https://www.royallancaster.com/about/csr/
Does Royal Lancaster London have a strategy that focuses on the elimination and diversion of waste (i.e. plastics, papers, cardboard, etc.)? If yes, please elaborate on your strategy of elimination and diversion of waste.
Yes, Mineral water in glass bottle, recycleable dental kits and razors, compostable coffee capsules, large toiletries in bathroom
Diversity and Inclusion
For US hotels only, is Royal Lancaster London and/or parent company certified as a 51% diverse owned business enterprise (BE)? If yes, please indicate which one of the following you are certified as:
NA
If applicable, could you please provide a link to Royal Lancaster London's public report on their commitments and initiatives related to diversity, equity, and inclusion?
https://www.royallancaster.com/wp-content/uploads/2019/09/CSR-Policy.pdf
Health and Safety
Were practices at Royal Lancaster London developed based on health service recommendations from public governmental entities or private organizations? If Yes, please list which organizations were used to develop these practices.
Yes, UK Government and WHO publish guidelines
Does Royal Lancaster London clean and sanitize public areas and publicly accessible facilities (i.e. meeting rooms, restaurants, elevator banks, etc.)? If yes, describe any new measures that are taken.
Yes, Public areas and high touch areas are regularly disinfected by hotel team
Please explain, if applicable, the carbon offsetting options you offer to corporations.
https://www.royallancaster.com/wp-content/uploads/2019/09/CSR-Policy.pdf
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to sustainability and social impact goals and initiatives.
RRoberts@llhc.co.uk
Has your hotel taken steps to reduce single-use plastics, such as removing plastic straws (except upon request for guests with disabilities), stirrers and cotton buds? If yes, please provide detail as to the steps you have taken to reduce single use plastics?
Yes, Mineral water in glass bottle, recycleable dental kits and razors, compostable coffee capsules, large toiletries in bathroom
Does your hotel generate (onsite) or purchase (offsite) renewable energy (beyond your utility's standard offerings)? If yes, please describe your practices for generating or purchasing renewable energy.
No
Does your hotel engage in activities to protect & restore the natural environment in which it is located (i.e. trees planted, coral reef restored, etc.)?
Yes
Will your hotel be imposing any additional fees for cleaning services? If yes, please specify those fees.
No
Are specific cleaning/disinfection routines in place for pillows, duvets and their covers, headboard, bathrobe etc.? If yes, please describe.
Yes, Used linens and towels will be laundered at 70 degrees. Hotel team will be wearing prescribed PPE when servicing the rooms. Rooms will be left vacant for 72 hours after cleaning
Please include a link to your public report on community impact if applicable.
https://www.royallancaster.com/wp-content/uploads/2019/09/CSR-Policy.pdf
Please provide any other comments you wish to make regarding your efforts/initiatives to obtain certification in these programs.
https://www.royallancaster.com/about/the-hoteliers-charter/
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to diversity, equity, and inclusion.
https://www.royallancaster.com/about/csr/
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