Margaritaville Lake Resort, Lake Conroe | Houston

Please explain, if applicable, the carbon offsetting options you offer to corporations.

t this time, Margaritaville Lake Resort Lake Conroe does not currently offer a formal, property-specific carbon offset program for corporate meetings or events. However, the resort supports environmentally conscious operations through initiatives focused on waste reduction, energy efficiency, responsible resource management, and sustainability-minded operational practices. The property also works collaboratively with meeting planners to explore opportunities that support more sustainable event experiences where feasible.

Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to sustainability and social impact goals and initiatives.

customerservice@margaritaville.com

Has your hotel taken steps to reduce single-use plastics, such as removing plastic straws (except upon request for guests with disabilities), stirrers and cotton buds? If yes, please provide detail as to the steps you have taken to reduce single use plastics?

Margaritaville Lake Resort Lake Conroe has taken steps to reduce single-use plastics throughout the resort as part of our ongoing sustainability efforts. These initiatives include minimizing or eliminating the use of plastic straws, stirrers, and other disposable plastic items where operationally feasible, while still ensuring accessibility accommodations are available for guests upon request.

Does your hotel generate (onsite) or purchase (offsite) renewable energy (beyond your utility's standard offerings)? If yes, please describe your practices for generating or purchasing renewable energy.

No

Does your hotel engage in activities to protect & restore the natural environment in which it is located (i.e. trees planted, coral reef restored, etc.)?

Yes

Will your hotel be imposing any additional fees for cleaning services? If yes, please specify those fees.

No

Are specific cleaning/disinfection routines in place for pillows, duvets and their covers, headboard, bathrobe etc.? If yes, please describe.

Margaritaville Lake Resort Lake Conroe maintains established housekeeping and laundry procedures for guestrooms that include the regular cleaning and sanitization of soft goods and high-touch surfaces in accordance with hospitality industry standards. Guestroom linens, including duvet covers, pillowcases, sheets, towels, and bathrobes (where applicable), are professionally laundered between guest stays using commercial-grade cleaning processes. Pillows and duvets are protected with coverings and are routinely inspected, cleaned, and replaced as part of the resort’s preventative housekeeping and quality assurance programs. In addition, housekeeping teams clean and disinfect high-touch surfaces and furnishings such as headboards, bedside areas, bathroom fixtures, remote controls, door handles, and other frequently contacted surfaces during each room turnover to help maintain a clean, comfortable, and safe guest environment.

Please include a link to your public report on community impact if applicable.

At this time, Margaritaville Lake Resort Lake Conroe does not maintain a standalone property-specific community impact report. However, the broader Margaritaville brand publicly shares information regarding its philanthropic and community engagement initiatives through the Margaritaville Cares platform. You may reference the following links: Margaritaville Cares Margaritaville Official Website These resources highlight community outreach efforts, charitable partnerships, volunteer initiatives, disaster relief support, and other social impact programs associated with the Margaritaville brand.

Please provide any other comments you wish to make regarding your efforts/initiatives to obtain certification in these programs.

Margaritaville Lake Resort Lake Conroe is committed to fostering an inclusive, welcoming, and respectful environment for both guests and team members. Our resort values diversity in backgrounds, perspectives, and experiences, and we strive to create a culture where everyone feels recognized, supported, and empowered to contribute. We continue to focus on equitable hiring and development practices, inclusive guest service standards, and ongoing team engagement initiatives that promote collaboration, respect, and belonging across all departments. As part of our commitment to continuous improvement, we remain open to exploring additional DE&I training opportunities, partnerships, and certification programs that align with our company values and operational goals.

Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to diversity, equity, and inclusion.

sales@margaritavilleresortlakeconroe.com