About us
HOTEL OVERVIEW Newly renovated Hyatt Herald Square New York places guests in the heart of Midtown Manhattan on 31st Street between Broadway and Fifth Avenue, offering a refreshed stay near Herald Square, Koreatown, Madison Square Garden, Macy's and Penn Station. The hotel is pet friendly and recently completed a full renovation of its guest rooms and restaurant areas, including new furniture, updated décor, positioning the property as a strong option for business and leisure travelers seeking an updated Manhattan experience. With stylish accommodations, practical amenities, and a central location close to major transit, Hyatt Herald Square New York is designed for productive stays and easy access to the city. GUESTROOMS & SUITES Guest rooms are designed with a modern, functional layout that supports both business and leisure travel, with custom furnishings, updated finishes, and thoughtful features for working on the go. The hotel’s refreshed accommodations offer a clean, contemporary feel, while select rooms provide city views. Recent renovations have helped create a more polished and up-to-date guest experience throughout the hotel. MEETING & EVENT SPACES Hyatt Herald Square New York is well suited for intimate meetings, small gatherings, and group events of up to 40 guests on the Up on Twenty rooftop, weather permitting. For larger event needs, the hotel partners with local event and meeting venues nearby. This setup makes the property especially appealing for executive travel, team meetings, and smaller events in a central Midtown location close to offices and transit hubs. DINING Dining options include The Den, which offers a lifestyle dining experience with a fresh take on American classics. During warmer months, the Up on Twenty rooftop lounge offers sweeping city views and specialty cocktails. Together, the hotel’s dining venues provide convenient on-property options for leisure and business travelers, informal meetings, and post-work gatherings. HOTEL AMENITIES Guests can stay on routine with the hotel’s fitness center, take advantage of complimentary Wi-Fi, and use flexible spaces for catching up on work. The Marketplace, located next to the front desk, offers easy grab-and-go options for added convenience. These amenities support the property’s positioning as a practical and comfortable choice for business and leisure travel in Midtown Manhattan. LOCATION The hotel’s location is one of its strongest advantages for business, leisure, and group travelers, with Penn Station just a short walk away and Madison Square Garden steps from the property. Guests are also close to Koreatown, Macy's, Fifth Avenue, Times Square, Empire State Building, Herald Square, Grand Central, and other key Midtown landmarks, making it easy to access dining, shopping, entertainment, and transportation throughout New York City. For planners and travelers alike, Hyatt Herald Square New York offers a newly renovated base in a highly connected Midtown location.
Venue Details
Industry Ratings
Amenities
Room features and guest services
- Calls (local)
- Concierge services
- Internet access
- Laundry service
- Luggage storage
- View (urban)
- Voicemail box
Facilities
- Onsite restaurant
- Onsite security
- Pet friendly
- Space (outdoor)
- Space (semi-private)
- Wheelchair accessible
Business services
- Business center
Recreational activities
- Health club
Transportation
- Bus
- Subway
- Taxi
- Train
AV capabilities
- High speed internet
Room features and guest services
- Calls (local)
- Concierge services
- Internet access
- Laundry service
- Luggage storage
- View (urban)
- Voicemail box
Facilities
- Onsite restaurant
- Onsite security
- Pet friendly
- Space (outdoor)
- Space (semi-private)
- Wheelchair accessible
Business services
- Business center
Sustainability
This venue holds verified sustainability certifications, based on certification data provided by BeCause in collaboration with Cvent.
Certifications (1)
Need dates
Priority windows that venues prefer for hosting events
Meeting rooms
Meeting rooms

Meeting space
Name | Room size | Maximum capacity | Banquet rounds |
|---|---|---|---|
The Den | 285 sq. ft. - | 18 | 18 |
Guest rooms
Location
Getting Here
Local Attractions

Times Square

Grand Central Terminal

Empire State Building
Nearby Vendors











Additional Information
Facility Restrictions
No Smoking
Safety Information
Cancellation Policy
72 Hours for Individuals Cancellation
Venue resources

Hyatt Herald Square New York *Newly Renovated* Frequently Asked Questions
Explore frequently asked questions from the Hyatt Herald Square New York *Newly Renovated* regarding Health and Safety, Sustainability, and Diversity and Inclusion
Sustainable Practices
Diversity and Inclusion
Health and Safety
Please explain, if applicable, the carbon offsetting options you offer to corporations.
Please contact your Hyatt corporate account manager to discuss opportunities at the corporate level.
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to sustainability and social impact goals and initiatives.
jessica.schultz@hyatt.com
Has your hotel taken steps to reduce single-use plastics, such as removing plastic straws (except upon request for guests with disabilities), stirrers and cotton buds? If yes, please provide detail as to the steps you have taken to reduce single use plastics?
Yes, Paper straws, bamboo take away items
Does your hotel generate (onsite) or purchase (offsite) renewable energy (beyond your utility's standard offerings)? If yes, please describe your practices for generating or purchasing renewable energy.
No
Does your hotel engage in activities to protect & restore the natural environment in which it is located (i.e. trees planted, coral reef restored, etc.)?
Yes
Will your hotel be imposing any additional fees for cleaning services? If yes, please specify those fees.
No
Are specific cleaning/disinfection routines in place for pillows, duvets and their covers, headboard, bathrobe etc.? If yes, please describe.
Yes, Changed and disinfected after each check out
Please include a link to your public report on community impact if applicable.
https://about.hyatt.com/en/world-of-care/policies-statements-reporting.html
Please provide any other comments you wish to make regarding your efforts/initiatives to obtain certification in these programs.
Not minoirity owned
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to diversity, equity, and inclusion.
tyronne.stoudemire@hyatt.com
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