Cvent Supplier Network

Hard Rock Hotel Cancun

Blvd. Kukulcan Km 14.5, Cancun, Mexico, 77500
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3D

About us

To live like a rock star means being in the center of it all, and Hard Rock Hotel Cancun brings the action straight to your stage. This 12-story all-inclusive resort rises above the white sand beach and the Caribbean Sea with 600 rooms and suites, including signature Rock Star Suites with panoramic ocean or lagoon views and private balconies. The vibe hits every note: five international restaurants, five bars and lounges, a spa with outdoor palapa treatment areas, and a massive pool scene surrounded by authentic music memorabilia. Meeting and event space spans more than 16,000 square feet, built for conferences, banquets, and celebrations that deserve a spotlight. Just outside, the heart of Cancun’s Hotel Zone keeps shopping and nightlife within easy reach. Here, every guest is treated like a headliner, backed by service and experiences that make every program unforgettable.

Venue Details

ChainHard Rock Hotels & Casinos
BrandHard Rock Hotels & Casinos
Built1988
Renovated2024
Total meeting space16,423 sq. ft.
Guest Rooms600
Venue typeHotel

Industry Ratings

AAA
Northstar

Awards

Industry awards
Hard Rock Hotel Cancun continues to earn recognition from trusted travel sources and industry leaders: • U.S. News & World Report Best Hotels Ranking 2022 – Honored for excellence based on expert opinions, guest reviews, and overall ratings. • AMANC Quintana Roo Recognition 2021 – Awarded for community support with a donation benefitting children and families facing cancer. • Tripadvisor GreenLeaders Gold Status – Recognized for ongoing commitment to sustainable and eco-friendly hotel operations. • CPPSIT Sanitary Certification – State recognition for implementing preventive health and safety measures. • Quintana Roo Verde Environmental Certification – Acknowledged for compliance with environmental regulations and best practices. • J.D. Power North America Hotel Guest Satisfaction Award 2021 – Ranked number one among Upper Upscale Hotel Chains. • Travvy Awards Silver Winner 2021 – Recognized as one of Mexico’s best spa and wellness resorts. • Cristal International Standards Award – Certified for exceptional levels of health, safety, and hygiene. • Tripadvisor Travelers’ Choice 2021 – Awarded based on consistently exceptional traveler reviews.

Venue Highlights

3D Event Space
Cvent Photo-realistic 3D Event Spaces give planners the ability to realize their vision down to the finest detail.

Amenities

Room features and guest services
  • Calls (local)
  • Calls (toll-free)
  • Concierge services
  • Internet access
  • Laundry service
  • Luggage storage
  • Room service
  • View (garden)
  • View (ocean or water)
  • Voicemail box
Facilities
  • All inclusive
  • Extended stay
  • Onsite catering
  • Onsite gift shop
  • Onsite restaurant
  • Onsite security
  • Pet friendly
  • Space (outdoor)
  • Space (private)
  • Wheelchair accessible

Sustainability

This venue holds verified sustainability certifications, based on certification data provided by BeCause in collaboration with Cvent.

Certifications (1)

Sustainability Certifications
EarthCheck Certified
Sustainability level: Certified Platinum

Certification body: EarthCheck

Issued: 10/8/2025 Expires: 10/8/2026

Meeting rooms

Total meeting space
16,423 sq. ft.
Largest room
12,393 sq. ft.
Space (private)
16,423 sq. ft.
Meeting rooms
14
Second largest room
3,089 sq. ft.
Exhibit space
16,423 sq. ft.
Space (outdoor)
13,233 sq. ft.
Standing capacity
1,200
Seating capacity
1,200
Explore Meeting Rooms
Explore Meeting Rooms
Find the perfect room with setup charts and interactive 3D floor plans.

Meeting space

Meeting room floor plans

Infinity Terrace
Rock n Roll Ballroom
Cancun 1-5
Cancun Ballroom
Rock 1-4
Caribe Ballroom

Guest rooms

Total guest rooms
600
Single (1 bed)
272
Double (2 beds)
306
Suites
22

Location

Getting Here

The countdown to your event begins the moment wheels hit the runway. Hard Rock Hotel Cancun sits just 12 miles from Cancun International Airport (CUN), which means the resort is only about a 20-minute ride away. Guests trade baggage claim for beach views faster than the opening chords of their favorite song. Your Ride Options • Private and shared transfers can be arranged in advance through trusted providers, making group arrivals smooth and stress-free. • Taxis are always available right outside the airport terminal. No matter how you roll in, the Hotel Zone location keeps the energy of Cancun close and the turquoise Caribbean Sea right at your feet.
Distance from airport 12 mi
Parking in the area
Complimentary parking
Valet parking

Local Attractions

Contoy Swim-Up Pool Bar
Contoy Swim-Up Pool Bar
Nightlife
Isla Mujeres
Isla Mujeres
Recreation
Set sail aboard a first-class boat to Isla Discovery Beach Club on the island of Isla Mujeres. Enjoy snorkeling along one of the most beautiful coral reefs in the world and swim among an eye-popping variety of colorful fish. A delicious lunch buffet will be served in an open-air restaurant facing the spectacular waters of the Mexican Caribbean. After lunch, go shopping in the nearby downtown area for handmade arts, crafts and apparel.
Tulum
Tulum
Historical landmark
18 kms
Tulum is the archaeological site of a Pre-Colombian Maya walled city. At the time was one the most important commercial trading ports. The ruins are perched on a cliff top overlooking the Caribbean Sea; among them El Castillo "The Castle", is one of the most impressive buildings at one time a temple and a fortress. A guided tour at the archaeological site lasts 2 hours. Later you will visit Aventura Cove Palace where you will be able to enjoy the facilities and have lunch at one of its restaurants.

Preferred vendors

Destination Mexico
Destination Mexico
Cabo San Lucas, multi-city
Welcome to Destination Mexico the premier Destination Management Company in Mexico. Since 1988 we have been at the forefront of top-class service in all aspects of incentive/conference work and our reputation is second-to-none in these areas. We invite you to take a look through our website and see for yourself why we consider ourselves to be the leaders in DMC services in Mexico and why so many clients have chosen to work with us and then come back again and again to partner with us.
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Preferred staff
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InCabo Travel
InCabo Travel
Cabo San Lucas
A boutique luxury destination management company specialized in curating unique adventures, group incentives and event productions in Cabo San Lucas.
Activity
Logistics/Decor
Transportation
Preferred staff
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YD Events
YD Events
Playa del Carmen
YD Events is formed by a team of professionals that have been exploring and integrating all the virtues of the Yucatan Peninsula for over two decades. Efforts and knowledge have been united to turn this organization into a regional leader and a real expert at Catering & Event Operations in the Mexican Caribbean.
Catering
Logistics/Decor
Preferred staff
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Tropical Incentives DMC - Cancun & Riviera Maya
Tropical Incentives DMC - Cancun & Riviera Maya
Cabo San Lucas, multi-city
With over 40 years of experience in the industry, we excel in the planning and management of: Incentive travel Conventions and conferences Corporate meetings Events for corporate groups Our capabilities extend to coordinating activities for groups ranging from 20 to over 4,000 individuals. We pride ourselves on our robust infrastructure, meticulous planning, and top-tier services. What sets us apart? A dedicated team of over 200 meeting tourism experts is at your service, ready to ensure the success of your event. A North America Sales Director that is your single point of contact to ensure consistency and ease of doing business. Strong network of destinations and connections We operate in 7 destinations in Mexico and 3 in the Dominican Republic. Strategic and commercial alliances with over a thousand resorts, hotels, convention centers, restaurants, and tourist parks.
Activity
Amenities/Gifting
Hired Entertainment
+3
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The Speaking Guild
The Speaking Guild
Worldwide
The Speaking Guild: Elevate your events with top-tier, engaging speakers who inspire and captivate.
Hired Entertainment
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Landry's Dining Brands
Landry's Dining Brands
Alexandria, multi-city
Landry's, Inc., is a privately held American multi-brand dining, hospitality, entertainment, and gaming corporation headquartered in Houston, Texas. Landry's, Inc., owns and operates more than 600 restaurants, hotels, casinos, and entertainment destinations in 35 U.S. states and the District of Columbia.
Restaurant/Bar
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TENFOLD STYLE
TENFOLD STYLE
Carlsbad, multi-city
Tenfold Style is a comprehensive event design studio. From concept to execution, we are passionate about distinctive design. Collaboating for the best results. We create original concepts and dramatic environments specific to your vision.
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Logistics/Decor
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Marketing Excellence Inc
Marketing Excellence Inc
Cabo San Lucas, multi-city
As an event management and Destination Management Company (DMC), Marketing Excellence specializes in providing expert knowledge and logistical support for corporate events in San Diego, Los Angeles, New York City, Puerto Rico and Cabo San Lucas Mexico. We assist by handling venue selection, transportation, accommodations, and unique local experiences tailored to your event’s goals. Marketing Excellence also coordinates activities, manages on-site operations, and ensures cultural and logistical nuances are addressed seamlessly. Whether it’s a corporate retreat, incentive trip, conference, or social event, Marketing Excellence enhances your event by delivering customized, memorable experiences while saving time and ensuring efficient execution.
Amenities/Gifting
Logistics/Decor
Preferred staff
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Ozeanity Experiences
Ozeanity Experiences
Cabo Pulmo, multi-city
OZEANITY EXPERIENCES – Seamless Luxury by Land & Sea in Los Cabos & La Paz Imagine your clients stepping onto a private yacht, greeted by warm ocean breezes, champagne in hand, and the sound of waves setting the tone for an unforgettable journey. At Ozeanity Experiences, we don’t just provide services — we create moments that your guests will talk about long after the event is over. Based in Los Cabos and La Paz, we specialize in luxury boat charters, private transportation, and a carefully curated collection of high-impact experiences designed to elevate any itinerary — effortlessly. For planners who value trust, elegance, and flexibility, we’re the local partner you can rely on to turn expectations into memories. What We Offer: Luxury Boat Charters That Captivate Whether you’re planning a sunset cruise, an onboard cocktail party, or a VIP snorkel adventure, our private fleet of crewed yachts and catamarans offers the perfect setting. • Intimate weddings at sea • Corporate celebrations with ocean views • Whale watching, diving, and more — all fully customizable Private Ground Transportation That Moves With You From airport arrivals to event day logistics, our bilingual drivers and modern fleet ensure your guests feel cared for and on time — every time. • Smooth airport-hotel transfers • Comfortable group shuttles • On-demand private rides for dinners, tours, or surprise excursions A Collection of Experiences That Spark Wonder Beyond our signature services, we offer over 30 unforgettable activities tailored for groups of all sizes, including: • Whale shark encounters in La Paz • Adrenaline-fueled ATV and UTV rides • Camel treks, ziplines, parasailing • Jet ski, fishing, helicopter tours, spa days, and more Perfect For: • Destination weddings where every detail must flow • Incentive groups seeking exclusive, high-value experiences • Small group travel that demands personalization and style Why Planners Trust Ozeanity: • Local, expert-operated with 24/7 support • Flexible packages crafted around your goals • Smooth communication, proactive coordination • A commitment to making you look great Because when every detail flows, your entire program feels effortless. Let us help you deliver that “WOW” your clients came for. OZEANITY TEAM *Bere & Jon* *Destination Vacation Planners & Weddings and Meetings Planners* As special Hosts and Local Experts we want you to get to know Los Cabos & La Paz in the best possible way.
Activity
Catering
Logistics/Decor
+2
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La Sirena Restaurant and Events
La Sirena Restaurant and Events
Cancún, multi-city
A hidden gem in the heart of Puerto Morelos, just steps from the Caribbean Sea, La Sirena is a vibrant three-level venue designed for unforgettable gatherings. Blending tropical soul with modern sophistication, we provide a dynamic setting for destination weddings, welcome dinners, corporate events, rooftop cocktails, and private celebrations of all kinds. What sets us apart? Our flexible venue includes a breezy open-air rooftop with ocean views, a lively second-floor terrace, and a stylish indoor dining room. From intimate dinners to full restaurant buyouts (up to 330 guests), we offer both versatility and atmosphere. Paired with our in-house catering, personalized service, and entertainment coordination, planners can expect a seamless and elevated experience from start to finish. Event Offerings Indoor and outdoor venue spaces across three levels Mediterranean-inspired catering with custom menu options Signature cocktails and curated bar packages Live music, DJs, and entertainment booking Professional AV and sound setup On-site coordination and vendor support Private dining and VIP layout options High-speed Wi-Fi throughout the venue Whether you're hosting a networking mixer, a rehearsal dinner, or an elegant rooftop celebration under the stars, our experienced team is here to help bring your vision to life — with style, ease, and a distinct Puerto Morelos charm.
Activity
Hired Entertainment
Restaurant/Bar
Preferred staff
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Affiliated Organizations (1)

Hard Rock Hotels
Hard Rock Hotels promise unique meeting locations around the world all fully equipped to create seamless, professional and extraordinary events.

Additional Information

Additional details

At Hard Rock Hotel Cancun, the all-inclusive promise is more than a tagline. It is the full access pass that keeps every guest and every group running at high volume without missing a beat. • Private group functions hit the right note with no surcharge when using hotel menus in meeting rooms and outdoor venues. Specialty setups such as beach events or suite functions may include surcharges, and those details are always shared in advance. • Complimentary Wi-Fi is available across the property, from guest rooms and public spaces to meeting venues, so every attendee stays connected. • Unlimited phone calls to the continental US, Canada, and within Mexico are part of the package, keeping communication seamless. • 24-hour room service ensures late-night snacks or early-morning fuel are only a call away. • Taxes, porterage, and maid gratuities are included, giving planners peace of mind that the rate truly covers it all. • Bars and lounges pour top-shelf spirits as part of the experience, and all meals are included whether served in private function spaces or in the resort’s restaurants. • Minibars are refreshed with bottled water, soda, juice, and domestic beer so guests always have a backstage stash on hand. • Most on-property sports and activities are included, from poolside action to fitness at Body Rock® Gym. Golf, spa treatments, motorized water sports, and select tours are available at an additional cost, giving groups plenty of opportunities to customize the experience. Every guest is treated like a headliner, and every planner can count on the extras that turn a program into a full-production show.

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Hard Rock Hotel Cancun Frequently Asked Questions

Explore frequently asked questions from the Hard Rock Hotel Cancun regarding Health and Safety, Sustainability, and Diversity and Inclusion

Sustainable Practices

Please provide comments or a link to any publicly communicated Hard Rock Hotel Cancun's sustainability or social impact goals/strategy.
No response.
Does Hard Rock Hotel Cancun have a strategy that focuses on the elimination and diversion of waste (i.e. plastics, papers, cardboard, etc.)? If yes, please elaborate on your strategy of elimination and diversion of waste.
No response.

Diversity and Inclusion

For US hotels only, is Hard Rock Hotel Cancun and/or parent company certified as a 51% diverse owned business enterprise (BE)? If yes, please indicate which one of the following you are certified as:
No response.
If applicable, could you please provide a link to Hard Rock Hotel Cancun's public report on their commitments and initiatives related to diversity, equity, and inclusion?
No response.

Health and Safety

Were practices at Hard Rock Hotel Cancun developed based on health service recommendations from public governmental entities or private organizations? If Yes, please list which organizations were used to develop these practices.
No response.
Does Hard Rock Hotel Cancun clean and sanitize public areas and publicly accessible facilities (i.e. meeting rooms, restaurants, elevator banks, etc.)? If yes, describe any new measures that are taken.
No response.
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