Hotel Xcaret Mexico





About us
HOTEL XCARET MEXICO – ALL-FUN INCLUSIVE™ A natural haven by the Caribbean Sea and the mystic jungle, a new destination inspired by the warmth of the Mexican hospitality, full of tradition and modernity in every detail. Designed with an eco-integrative architecture, from each of the 900 suites guests can admire unique natural spaces such as rivers, coves and beaches of white sand dedicated to rest and fun. Hotel Xcaret Mexico goes beyond the traditional all-inclusive. With the outstanding ALL-FUN INCLUSIVE™ concept -the only experience that really includes everything, guests can enjoy an ecological complex of eco-integrative architecture, in addition to unlimited access to nine parks and tours: Xcaret, Xel-Ha, Xplor, Xplor Fuego, Xenses, Xoximilco, Xenotes and Xavage plus round-trip transportation between parks and the airport. Hotel Xcaret Mexico will welcome you with a personal experience designer, complimentary airport transportation every 30 minutes to Xcaret, Xplor, Xplor Fuego & Xenses, high-tech full-access bracelet, 11 pools, 12 restaurants and 9 bars and even a spectacular spiral shaped pyramid. Proudly, Hotel Xcaret Mexico is the first hotel in America to receive the EarthCheck Building Planning and Design Standard certification, recognized for promoting sustainable architecture, construction and projects. A totally sustainable approach, with a unique architecture that creates a balance between aesthetics and ethics, emerging in an original way, hand in hand with the environment, integrating to nature and creating a unique harmony that entertains and excites. Our 900 suites are meticulously decorated with handmade elements and an architectural vision designed to frame the most amazing views of the Caribbean Sea, the jungle, caves or inlets of unparalleled appeal. With 12 restaurants and 9 bars, Hotel Xcaret Mexico takes your clients on a culinary journey through global flavors. At the same time, Mexican cuisine, declared by UNESCO as Intangible Cultural Heritage, is the main character in the scene. Unconventional Meetings and Conventions For meetings and events, the enclosing natural wealth - with unparalleled views of the turquoise sea, white sand beaches, and underground caves and rivers among the mystical jungle - provides perfect spaces that will undoubtedly delight all the attendees. The best ecological parks in the world will become your backyards with unlimited access to carry out team work activities, cultural tours or simply as the settings for a closing event that will assure the success of your convention. In addition to the facilities and large indoor spaces, Hotel Xcaret Mexico has amazing outdoor venues like the Hacienda Henequenera at Xcaret Park, unique in its kind, with a style that will make your event stand out for itself. The Hacienda has a sliding roof and, in its patio, can accommodate up to 500 people where cocktails, dinners and endless possibilities can be developed in an environment that exalts Mexican roots. The hacienda also has a room with capacity for up to 900 people divided into 4 spaces. Without a doubt an exceptional place, with a combination of business and pleasure in the same space. Convention Center HUN - KA - OX: • 7 Meeting rooms, a total of 35,262 sq. ft. • The main ballroom "HUN - KA - OX" is 12,915.3 sq. ft. and can accommodate 1,100 people in a theater set. • HUN - KA - OX can be divided into 3 smaller rooms, • 3 additional breakouts, plus outdoor areas Convention Center Xcaret Telcel– Ballroom area at Xcaret Park (5 minutes distance from hotel) • Main ballroom is 9,789 sq. ft., with capacity for 1,420 people in theater set up. Divisible into 4 meeting rooms • The Patio can accommodate up to 500 guests or a reception for 650 guests. Xpiral Ballroom • 5.597 sq. ft. surface • Maximum capacity in banquets assembly: 200 people. Undoubtedly, Hotel Xcaret Mexico offers the best of Mexico Included.
Venue Details
Industry Ratings
Awards
Amenities
- Calls (local)
- Concierge services
- Internet access
- Laundry service
- Luggage storage
- Room service
- View (garden)
- View (ocean or water)
- Voicemail box
- All inclusive
- Extended stay
- Free airport shuttle
- Onsite catering
- Onsite gift shop
- Onsite restaurant
- Onsite security
- Pet friendly
- Rental car service
- Space (outdoor)
- Space (private)
- Space (semi-private)
- Wheelchair accessible
- AV capabilities
- Video conference
- VIP services
- Health club
- Outdoor pool
- Spa or salon
- Tennis courts
- Airport shuttle
- Bus
- Taxi
- Dance floor
- Piano
- Staging area
- AV equipment
- Onsite AV staff
- Calls (local)
- Concierge services
- Internet access
- Laundry service
- Luggage storage
- Room service
- View (garden)
- View (ocean or water)
- Voicemail box
- All inclusive
- Extended stay
- Free airport shuttle
- Onsite catering
- Onsite gift shop
- Onsite restaurant
- Onsite security
- Pet friendly
- Rental car service
- Space (outdoor)
- Space (private)
- Space (semi-private)
- Wheelchair accessible

Meeting rooms
Meeting rooms

Meeting space
Name | Room size | Ceiling height | Max capacity | U-Shape | Banquet rounds | Cocktail rounds | Theater | Classroom | Boardroom | Hollow square | Royal conference |
---|---|---|---|---|---|---|---|---|---|---|---|
12,953 sq. ft. 197 x 66 sq. ft. | 22 ft. | 1100 | - | 600 | 1100 | 900 | 600 | 1100 | 300 | 260 | |
4,336 sq. ft. 66 x 65 sq. ft. | 22 ft. | 250 | 40 | 160 | 300 | 200 | 130 | 250 | - | - | |
4,892 sq. ft. 66 x 74 sq. ft. | 22 ft. | 370 | 40 | 160 | 300 | 200 | 130 | 504 | - | - | |
3,725 sq. ft. 66 x 56 sq. ft. | 22 ft. | 250 | 50 | 230 | 300 | 336 | 130 | 250 | - | - | |
963 sq. ft. 52 x 18 sq. ft. | 11 ft. | 80 | 30 | 40 | 50 | 45 | 30 | 80 | 55 | 40 | |
899 sq. ft. 49 x 18 sq. ft. | 11 ft. | 80 | 30 | 40 | 50 | 35 | 40 | 80 | 55 | 40 | |
9,798 sq. ft. 797.2 x 531.5 sq. ft. | 85.3 ft. | 1420 | 310 | 760 | 950 | 1420 | 950 | 1420 | - | - | |
1,895 sq. ft. 47 x 41 sq. ft. | 26 ft. | 310 | 70 | 160 | 200 | 310 | 200 | 310 | - | - | |
2,644 sq. ft. 65 x 40 sq. ft. | 26 ft. | 370 | 80 | 200 | 250 | 370 | 250 | 370 | - | - |
Guest rooms
Location
Getting Here
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Additional Information
Safety Information
Cancellation Policy
Please contact Groups Manager for more information.
Additional details
Xcaret is a 100 % Mexican company, leader in natural and adventure parks, where it combines respect for nature with the love for Mexico. For 30 years it has provided to all visitors, unique moments among spectacular natural scenarios, complemented with experiences full of cultural richness that distinguishes Mexico. In December 2017, Xcaret started in the hotel industry with the opening of the first stage of Hotel Xcaret México under the ALL-FUN INCLUSIVE™ concept. The vibrant experiences of the best eco-themed parks in the world: Xcaret, Xel-Há, Xplor, Xplor Fuego, Xoximilco, Xenses, Xenotes, and Xavage, with a tribute to Mexican traditions and hospitality will forever transform the concept of the conventions and meetings.
Venue resources
Hotel Xcaret Mexico Frequently Asked Questions
Explore frequently asked questions from the Hotel Xcaret Mexico regarding Health and Safety, Sustainability, and Diversity and Inclusion.
Sustainable Practices
Diversity and Inclusion
Health and Safety
Please explain, if applicable, the carbon offsetting options you offer to corporations.
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to sustainability and social impact goals and initiatives.
Has your hotel taken steps to reduce single-use plastics, such as removing plastic straws (except upon request for guests with disabilities), stirrers and cotton buds? If yes, please provide detail as to the steps you have taken to reduce single use plastics?
Does your hotel generate (onsite) or purchase (offsite) renewable energy (beyond your utility's standard offerings)? If yes, please describe your practices for generating or purchasing renewable energy.
Does your hotel engage in activities to protect & restore the natural environment in which it is located (i.e. trees planted, coral reef restored, etc.)?
What measures are in place to allow for social distancing in fitness centers (e.g. equipment configuration, staggered usage times)? If no fitness center, please put N/A.
Has the fitness room cleaning routine been adjusted/increased? If yes, what new measures are included? If no fitness center, please put N/A.
Will your hotel be imposing any additional fees for cleaning services? If yes, please specify those fees.
Are specific cleaning/disinfection routines in place for pillows, duvets and their covers, headboard, bathrobe etc.? If yes, please describe.
Does the property limit number of guests in restaurant, bar, or dining areas due to COVID19 or other pandemics? If yes, please provide details of how restaurant, bar, or dining areas limits capacity? If no restaurant or bar, please put N/A.
Has the public bathroom cleaning routine been adjusted/increased? If yes, what new measures are included?
Please include a link to your public report on community impact if applicable.
Please provide any other comments you wish to make regarding your efforts/initiatives to obtain certification in these programs.
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to diversity, equity, and inclusion.
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