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Waldorf Astoria Riviera Maya

Carr Federal Libre 307 Cancun-Tulum 248-868, SM-36, MZ-1 LT-1-01 UPE-1E, Cancun, Mexico, 77580
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About us

Nestled among lush mangroves, Waldorf Astoria Riviera Maya is a sanctuary of luxury, culture, and wellness. With 173 oceanfront rooms and suites, the resort offers transformative experiences inspired by the sacred Yaxché tree. Discover daily curated activities — from sunrise yoga to cultural rituals — and enjoy exclusive access to nearby championship golf courses. Refined accommodations, exceptional dining, and a deep connection to Riviera Maya’s spirit await. Enjoy our signature Waldorf Astoria Spa, five restaurants and bars, exclusive resort amenities and access to over 68,000 sq. ft. of event space.

Venue Details

ChainHilton
BrandWaldorf Astoria Hotels and Resorts
Built2021
Renovated-
Total meeting space65,000 sq. ft.
Guest Rooms173
Venue typeHotel

Industry Ratings

AAA
Forbes Travel Guide
Northstar

Awards

Industry awards
2025 Forbes Travel Guide – 4 stars: Waldorf Astoria Cancun Waldorf Astoria Spa Cancun AAA – 5 Diamonds Top 100 Best of the World Top 100 Luxury Hotels & Resorts of the World - Waldorf Astoria Cancun 2024 AAA – 5 Diamonds Forbes Travel Guide – 4 stars Luxury Lifestyle Awards 2024: Top 100 Hotels & Resorts​ Best Luxury Beach Resort World MICE Awards 2024: Best Incentive Hotel in Mexico and Latin America Tripadvisor Travelers’ Choice 2024 Travel + Leisure It List 2023: The 100 Best New Hotels in the World The 11 Best New Beach Hotels Around the World Conde Nast Traveler’s Readers' Choice Awards 2023 Best Resorts Category Eastern Mexico Condé Nast Traveler Hot List 2023 Stella Awards 2023 Gold Medal for Best Resort, Gold Medal for Best Food and Beverage and Silver Medal for Best Event Space. Luxury Lifestyle Awards 2023 Top 100 Hotels & Resorts World Luxury Spa Awards 2023 Best Luxury Holistic Spa Global, Best Luxury Wet Area North America World Luxury Restaurant Awards 2023 for Malpeque Best Luxury Seafood Restaurant Global, Best fine Dining Cuisine Latin America, Best Head Chef Latin America Tripadvisor Travelers’ Choice 2023 World Travel Awards 2023 Nominated for Best Mexico & Central America's Leading New Resort 2023 Nominated for Mexico’s Leading Luxury Resort 2023 U.S. News Best Hotels Awards 2024 List #1 in Best Hotels in Cancun #7 in Best Hotels in Maya Riviera & The Yucatan #22 in Best Hotels in Mexico

Amenities

Room features and guest services
  • Calls (local)
  • Concierge services
  • Internet access
  • Luggage storage
  • Room service
  • View (ocean or water)
Facilities
  • Onsite catering
  • Onsite gift shop
  • Onsite restaurant
  • Pet friendly
  • Space (outdoor)
  • Space (private)
  • Space (semi-private)
  • Wheelchair accessible

Need dates

Priority windows that venues prefer for hosting events

Dec 4, 2025 - Dec 18, 2025
Jan 5, 2026 - Feb 28, 2026

Seasonal Availability

Do you want to know if your event is during the high or low season? Check the season availability for this hotel.
High season
Jan 01 - Apr 30
Shoulder season
May 01 - May 31Nov 01 - Dec 15
Low season
Jun 01 - Sep 30

Meeting rooms

Total meeting space
65,000 sq. ft.
Largest room
3,872 sq. ft.
Space (private)
Available
Meeting rooms
10
Second largest room
3,773 sq. ft.
Space (semi-private)
Available
Space (outdoor)
Available
Explore Meeting Rooms
Explore Meeting Rooms
Find the perfect room with setup charts and interactive 3D floor plans.

Meeting space

Name
Room size
Ceiling height
Maximum capacity
U-Shape
Banquet rounds
Cocktail rounds
Theater
Classroom
Boardroom
3,872 sq. ft.
242 x 16 sq. ft.
23 ft.
100
--
100
---
3,773 sq. ft.
49 x 77 sq. ft.
24 ft.
250
100
200
250
230
140
80
2,024 sq. ft.
23 x 88 sq. ft.
23 ft.
154
-
80
100
154
--
550 sq. ft.
22 x 25 sq. ft.
10 ft.
61
10
40
50
61
24
10
1,287 sq. ft.
33 x 39 sq. ft.
10 ft.
200
--
200
150
--
550 sq. ft.
22 x 25 sq. ft.
10 ft.
64
10
40
50
64
24
10
1,862 sq. ft.
49 x 38 sq. ft.
24 ft.
120
48
90
120
120
70
38
1,862 sq. ft.
49 x 38 sq. ft.
24 ft.
120
48
90
120
120
70
48
550 sq. ft.
22 x 25 sq. ft.
10 ft.
64
10
40
50
64
24
10

Guest rooms

Total guest rooms
173
Single (1 bed)
54
Single (1 bed) rate
$399.00 - $599.00
Double (2 beds)
82
Double (2 beds) rate
$399.00 - $599.00
Suites
34
Tax rate
16%
Occupancy rate
5%

Location

Getting Here

Distance from airport 13 mi
Parking in the area
Complimentary parking
Valet parking

Local Attractions

Cenotes
Cenotes
Recreation
2 hrs
Cenotes are essentially large sinkholes or caves, usually found in sedimentary limestone rock, that have filled with cool, clear groundwater and rainwater over time. Typically created when a cave collapses on itself, Cenotes can be open-air cenotes (the roof has completely collapsed) or a cave cenote (most or all of the roof remains). Many cenotes are home to various fish, plant life and even turtles!
Isla Mujeres
Isla Mujeres
Recreation
1 hr
Isla Mujeres is a slice of paradise a short distance off the coast of Cancun. It offers tropical isolation away from the busy town and resorts, with incredible views of the surrounding Caribbean. There are lots of activities to enjoy on Isla Mujeres including shopping, snorkeling, and sunbathing on its pristine sandy beaches. This beautiful island off Cancun also contains an abundance of culture and history worth exploring during your visit.
Chichen Itza
Chichen Itza
Historical landmark
210 kms
Chichen Itza is an archaeological site in the Yucatan state in Mexico built by the Maya and is one of the most popular attractions there with over 2.6 million tourists in 2017 alone. It’s also a UNESCO World Heritage Site and one of the new seven wonders of the world. Read on to learn more about why this is a must-see attraction in Mexico.

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Waldorf Astoria Riviera Maya Frequently Asked Questions

Explore frequently asked questions from the Waldorf Astoria Riviera Maya regarding Health and Safety, Sustainability, and Diversity and Inclusion

Sustainable Practices

Please provide comments or a link to any publicly communicated Waldorf Astoria Riviera Maya's sustainability or social impact goals/strategy.
Hilton has committed to cut our environmental footprint in half and double our social impact by 2030. Refer to our website, https://cr.hilton.com, for details on our award-winning Environmental, Social and Governance (ESG) programs.
Does Waldorf Astoria Riviera Maya have a strategy that focuses on the elimination and diversion of waste (i.e. plastics, papers, cardboard, etc.)? If yes, please elaborate on your strategy of elimination and diversion of waste.
Yes, Hilton has committed to reducing waste in our managed operations by 50% by 2030. Through the end of 2020, we have reduced waste in our managed portfolio by 73% since our 2008 baseline, and our managed and franchised hotels have reduced waste by 62%.

Diversity and Inclusion

For US hotels only, is Waldorf Astoria Riviera Maya and/or parent company certified as a 51% diverse owned business enterprise (BE)? If yes, please indicate which one of the following you are certified as:
No response.
If applicable, could you please provide a link to Waldorf Astoria Riviera Maya's public report on their commitments and initiatives related to diversity, equity, and inclusion?
Please refer to https://jobs.hilton.com/diversity and our annual Supplier Diversity Report (https://cr.hilton.com/wp-content/uploads/2021/03/Hilton-2020-Supplier-Diversity-Report.pdf).

Health and Safety

Were practices at Waldorf Astoria Riviera Maya developed based on health service recommendations from public governmental entities or private organizations? If Yes, please list which organizations were used to develop these practices.
Yes, CDC & WHO. Hilton CleanStay, a new industry-defining standard of cleanliness (https://newsroom.hilton.com/corporate/news/hilton-defining-new-standard-of-cleanliness) Hilton up to date customer messaging: https://www.hilton.com/en/corporate/coronavirus/
Does Waldorf Astoria Riviera Maya clean and sanitize public areas and publicly accessible facilities (i.e. meeting rooms, restaurants, elevator banks, etc.)? If yes, describe any new measures that are taken.
Yes, Install hand sanitizer stations/disinfecting wipes in public areas & on shuttles; enhanced cleaning of high touch areas, lobbies, elevators, doors, bathrooms; F&B service in accordance with food safety guidelines, dining configured for physical distancing
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