Grand Velas Riviera Maya

Playa del Carmen Luxury Hotel
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ChainVelas Resorts
Velas Resorts
Preferred Hotels & Resorts
Total Meeting Space2,787 sq. m
Guest Rooms539
Carretera Cancun Tulum Km. 62
Municipio Solidaridad, Riviera Maya
Playa del Carmen 77710

Grand Velas Riviera Maya

Playa del Carmen Luxury Hotel
Learn how the Cvent Supplier Network works



01/06/2019 – 12/19/2019

Need Dates

  • 11/25/201812/20/2018
  • 01/01/201902/14/2019
  • 02/24/201902/26/2019




CERTIFICATIONS • AAA 5 Diamond Award. Since 2010. • AAA 4 Diamond Award for Frida -Gourmet Mexican restaurant- since 2012. • AAA 4 Diamond Award for Piaf -Gourmet French restaurant- since 2013 • AAA 5 Diamond Award for Cocina de autor -Molecular Spanish and Basque- restaurant since 2013 • Check Safety First. Cristal. Since 2009. • Condé Nast Johansens Recommended. Since 2009. • Member of consortium leader Virtuoso. Since 2010. • Clean Beaches by the Mexican Institute of Normalization and Certification. 2010. • Earth Check since 2010. • Check Safety First. Cristal. Since 2012. RECOGNITIONS 2014 TRAVEL + LEISURE MAGAZINE recognized the best hotels in Mexico in the 3rd edition of its Gourmet Awards. Cocina de Autor at Grand Velas Riviera Maya took first place in the category of "Best Hotel Restaurant". 2014 CONDE NAST TRAVELER Gold List of World’s Best Places to Stay – The Americas. This specialized Condé Nast Traveler lists recommends the world's best hotels. The magazine was founded in 1987. Published in the United States, it is one of the leading international guidebooks. 2014 ISLANDS MAGAZINE The Best for 2014 – No. 1 Editor’s Picks for Best All Inclusive. Islands Magazine published its list of the Best All-Inclusive Resorts for 2014, selected by one of its editors. Grand Velas Riviera Maya achieved the No. 1 spot on this important compendium. 2013 USA TODAY TRAVEL Best Caribbean Resorts for Families 2013 TRAVEL + LEISURE World’s Best Hotels for Families. Travel + Leisure Magazine selected Grand Velas Riviera Maya as one of the Best Hotels for Families, in 3rd place for the entire country of Mexico. 2013 New Member of the Académie Culinaire de France • Gold List 2012, The World´s Best Places to Stay. Condé Nast Traveler. 2012. • Selected Best Spa by Spa Professional Mexico and in the category Mexico´s Top 50 Spas. 2012. • Selected one of the Top 25 Hotels for Families in Mexico, by Traveler´s Choice Awards of Trip Advisor. 2012. • Selected one of The Coolest All Inclusive Resorts by Forbes. 2012. • Selected Best of the West by Meetings Focus West magazine. 2012. • Selected Best Affordable All Inclusive by Travel + Leisure. 2012.


Room Features and Guest Services

  • Concierge Services
  • Internet Access
  • Laundry Service
  • Luggage Storage
  • Room Service
  • View (Garden)
  • View (Ocean or Water)
  • Voicemail Box


  • All inclusive
  • Onsite Catering
  • Onsite Gift Shop
  • Onsite Restaurant
  • Onsite Security
  • Rental Car Service
  • Space (Outdoor)
  • Space (Private)
  • Wheelchair Accessible


  • AV Capabilities
  • Business Center
  • Video Conference
  • VIP Services

Recreational Activities

  • Health Club
  • Outdoor Pool
  • Spa or Salon
  • Water Sports

Venue Accessible By

  • Airport Shuttle
  • Bus
  • Taxi


  • Dance Floor
  • Loading Dock
  • Piano
  • Portable Heaters
  • Portable Walls
  • Staging Area

Image Gallery


Meeting Space

Total Meeting Space2,787 sq. m
Meeting Rooms28
Largest Room1,557 sq. m
Second Largest Room665 sq. m
Space (Private)4,181 sq. m
Space (Outdoor)3,038 sq. m
Exhibit Space2,787 sq. m

Guest Rooms

Total Guest Rooms539
Singles (1 Bed)309
Doubles (2 Beds)230
Tax Rate16%
Occupancy Rate3%




Local Attractions


To experience the thrill and wonder of Eco-Parks! These incredible reserves will leave you longing to return. Enjoy the sun, wildlife and sparkling sea like never before. XCARET- a magestic eco-park with archeological ruins on the ocean’s edge, with coral reef aquarium, butterfly refuge, swimming with dolphins, beach and shows featuring over 300 actors and dancers. XEL-HA- considered the largest natural aquarium in the world, with snorkeling, swimming with dolphins, snuba and more. XPLOR- an exhilerating natural adventure park, with the biggest zip lines in Latin America, amphibious vehicles and underground rivers and caves. *Don’t miss the opportunity to swim in a Cenote, one of the Yucatan peninsula’s gorgeous natural freshwater pools.
Playa del Carmen, MX

Playa del Carmen

Playa del Carmen, is located 10 minutes from Grand Velas Riviera Maya. This place offers pristine beaches, lively cantinas and restaurants, water sports, and an extensive shopping zone for finding the perfect vacation souvenir. Commonly referred to as Playa, this seaside town is a fun day trip from Cancun and offers a taste of authentic Yucatan culture.
Playa del Carmen, MX


Historical Landmark
Tulum is an important Mayan archeological site in Quintana Roo. “El Castillo”, its most outstanding structure, undoubtedly has the best view of the Caribbean. It is a must-see site for any visitor to the area. The Mayans used El Castillo (the castle) as a lighthouse to guide sea vessels arriving in Tulum, with natural light or torches made visible in the windows. They helped boats avoid the dangerous reefs, protecting valuable merchandise and saving lives. You can now stroll through this beautiful green archeological zone, take unforgettable photographs of the ruins and azure waters, and swim in the gentle waves on the white sand beach below.
Tulum, MX

Mayan World

Historical Landmark
To discover the great Mayan World Visit Chichen Itza, an archeological zone registered as a world heritage site by UNESCO since 1988. The Mayans contributed advanced knowledge to humanity before any other civilization, such as the use of the number zero as we know it today. In Mayan mythology Hurricane or Jurakan (the One-legged god) was the god of fire, wind and storms. The Mayans discovered that toasted cocoa seeds were edible. They also served various purposes: *As a ritual during Mayan weddings the groom gives the bride 5 cocoa almonds to finalize the matrimonial contract. *In business, the seeds were used as currency. *As a beverage, Mayans drank cold cocoa at the end of meals. They flavored it with aromatic flowers and spices such as the cocoa plant’s own flowers, vanilla flowers, chile, honey and annatto.

Snorkel & Scuba Diving in The Second largest coral reef in the world

Snorkel & Scuba Diving in The Second largest coral reef in the world is another important feature of the area. Second only to Australia’s great barrier reef, it was this reef that the Mayans used El Castillo to guide them through in order to arrive in Tulum. The reef is full of colorful wildlife to delight snorkellers and divers.

Warm weather

To Enjoy the Warmth of Paradise The climate in the Riviera Maya is semi-tropical, with temperatures over 27° C / 80° F. The Riviera Maya’s stunning white sand beaches and azure waters rival those of any tropical destination in the world. Crystal-clear waters, and swaying palms make every moment a photo opportunity
Playa del Carmen, MX

Xian Kaan

Xian Kaan is also located on the Caribbean Coast of Mexico, near Tulum. It is considered a World Heritage site by UNESCO, and its name means Where the Sky Begins. Xian Kaan has: 23 known archeological site, with relics up to 2,300 years old. 103 species of mammals. 336 species of visiting and resident birds.

Distance from Airport

  • 64.37 km from Venue


  • Complimentary Parking
  • Valet Parking


An all-inclusive luxury resort in the Mexican Caribbean, with 83 hectares of natural beauty enhanced in 3 different environments: Zen Grand – 254 suites with views of the jungle and mangroves; Ambassador – 195 suites with ocean view; and Grand Class – 90 suites facing the sea. Recognized with 5 Diamonds by the AAA due to its excellent service, a Convention Center and outdoor areas for first class events, it is an excellent choice for MICE trips. • 539 Suites – Luxury All-Inclusive • AAA 5 Diamonds • Cancun Airport (CUN) 35 min away • Playa del Carmen 10 min away • All-suites of 1,184 Sq. Ft. • Signature Spa measuring over 89,000+ sq. ft. • 18 Food and beverages outlets: 5 fine dining restaurants + 3 daytime restaurants + 1 snack bar + 6 bars + 3 swim-up bars. • 30,000 sq. ft. Convention Center • 28 breakout sessions • 5 outdoor venues for private events LUXURY ACCOMMODATIONS Grand Velas Riviera Maya was built on 85 acres. Distributed over these 85 acres we have three different natural environments: jungle, mangroves, and 1,500 feet of beautiful oceanfront. Along with the resort's owners, engineers, architects, and designers made the decision to create these three beautiful ambiances in order to highlight the natural beauty of our surroundings. The resort is composed of the following: Zen Ambiance: - 254 Zen Suites with jungle views Ambassador Ambiance: -195 Ambassador Suites with ocean view Grand Class: - 90 Ocean-front suites FACILITIES & SERVICES World Class Hospitality with trendy facilities and services. Enjoy world-class service and genuine Mexican hospitality at Grand Velas, for a unique and sophisticated experience. Within our majestic Riviera Maya resort facilities for your Meetings and Conventions there is a wide range of services either included, or with additional cost. CULINARY EXPERIENCE Culinary experience starts in fifteen exquisitely designed Restaurants and Bars surrounded by lush vegetation or overlooking the ocean, gourmet food service at all of the pool starting at 9:00 am, 24-hour Suite Service for elegant private dining and in-suite Mini bars with beverages and snacks. SPA Signature Spa at Grand Velas Los Cabos defines a lifestyle. An authentic interpretation of luxury and wellbeing, where water, light, aromas, flavors and textures converge, creating an experience lived through seven sensory journeys and specialized Spa treatments. With 16 Spa Suites, wellness and pleasure in a luxurious level, menu with treatments from main healing world traditions. CONVENTION CENTER & OUTDOOR AREAS FOR EVENTS The deluxe Convention Center at Grand Velas offers over 30,000 Sq. Ft. of flexible event space for Meetings and Conventions in Riviera Maya, ranging from 10 to 2,700 guests. Outdoor venues for private function events are located in sophisticaded scenarios rounded by jungle lush, by the pool or at the beach. The possibilities for breathtakingly- beautiful events are endless at Grand Velas! Dare to dream of a unique, unprecedented affair- we place at your disposal a terrace, a garden and beach area for magnificent banquets set against the beauty of mangroves, the azure sea and artfully-designed landscaping.


High Season
Jan 1 – Apr 30
Shoulder Season
Low Season
May 1 – Nov 30

Cancellation Policy

Cancellation policies will be according to group needs based on dates and occupancy.

Facility Restrictions

SUITE OCCUPANCY Zen Grand ambiance - Ambassador ambiance & Grand Class ambiance: Max occupancy: 2 Adults + 2 Kids or 3 Adults + 1 Kid

Additional Information

RFP´s will be answered in labor hours Monday thru Friday from 8 am to 9pm Central Time; Saturday 8 am to 2 pm Central Time Sunday RFP´s will be answered before Monday´s noon.