Cvent Supplier Network

Live Aqua Cancun

Boulevard Kukulkan Km 12.5, Cancun, Mexico, 77500
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Venue image

About us

In Laa’kech from Live Aqua Cancun, where “bare foot luxury” and your five senses meet to form memories for a lifetime exclusively at Live Aqua Cancun. Details Count; subtle, playful yet exclusive; together with a service standard that indulges and assumes a transcending, memorable experience for the person deciding to LIVE~AQUA. The completely renovated Live Aqua Cancun creates an atmosphere of sensory indulgence. Sights, sounds, aromas, flavors and textures throughout the hotel ensure relaxation. And now your group can truly focus on your meeting and enjoy our hotel’s sophisticated ambiance with no distractions, because this luxury experience is now limitless—and exclusively for adults. And when it comes to meetings at Live Aqua Cancun, the experiences are unmatched in the industry. Take advantage of the hotel’s unique spaces designed specifically for meetings and other grand events, with dedicated planners and an experienced audio/visual staff to ensure your meeting’s success.

Venue Details

ChainPosadas
BrandLive AquaPreferred Hotels & Resorts
Built2007
Renovated2019
Total meeting space20,500 sq. ft.
Guest Rooms371
Venue typeResort

Industry Ratings

Northstar
AAA

Awards

Industry awards
Recommended by Forbes - 2023, 2024 Green Key Blue Flag Cristal International Standards | Health & Safety Risk. Recommended by Forbes - 2024 Recommended by Forbes - 2025 Travel + Leisure Global Traveler Gttested Awards (awarded Fiesta Americana as the best Hotel Chain in Mexico for the 4th year in a row (Safe Hotels Certificate) Association of Bridal Consultants Member

Amenities

Room features and guest services
  • Calls (local)
  • Concierge services
  • Internet access
  • Laundry service
  • Luggage storage
  • Room service
  • View (ocean or water)
  • View (urban)
  • Voicemail box
Facilities
  • All inclusive
  • Onsite catering
  • Onsite gift shop
  • Onsite restaurant
  • Onsite security
  • Pet friendly
  • Rental car service
  • Space (private)
  • Space (semi-private)
  • Wheelchair accessible

Sustainability

This venue holds verified sustainability certifications, based on certification data provided by BeCause in collaboration with Cvent.

Certifications (1)

Sustainability Certifications
Green Key (FEE)

Certification body: Green Key México

Issued: 12/12/2024 Expires: 12/12/2025

Need dates

Priority windows that venues prefer for hosting events

Nov 11, 2025 - Dec 20, 2025
Mar 6, 2026 - Dec 31, 2028

Seasonal Availability

Do you want to know if your event is during the high or low season? Check the season availability for this hotel.
High season
Jan 03 - Mar 31
Shoulder season
Oct 01 - Dec 20Apr 01 - May 31
Low season
Jun 01 - Sep 30

Meeting rooms

Total meeting space
20,500 sq. ft.
Largest room
14,564 sq. ft.
Space (private)
14,565 sq. ft.
Meeting rooms
7
Second largest room
9,723 sq. ft.
Exhibit space
14,565 sq. ft.
Space (semi-private)
Available
Standing capacity
1,000
Seating capacity
1,000
Explore Meeting Rooms
Explore Meeting Rooms
Find the perfect room with setup charts and interactive 3D floor plans.

Meeting space

Name
Room size
Ceiling height
Maximum capacity
U-Shape
Banquet rounds
Cocktail rounds
Theater
Classroom
Boardroom
Crescent rounds (Cabaret)
3,356 sq. ft.
57.2 x 58.9 sq. ft.
10.8 ft.
200
--
200
----
14,564 sq. ft.
-
13.1 ft.
1000
120
600
800
1000
530
--
5,048 sq. ft.
-
13.1 ft.
335
40
190
335
320
190
--
786 sq. ft.
26.9 x 28.5 sq. ft.
13.1 ft.
45
20
30
45
40
25
--
828 sq. ft.
26.9 x 28.5 sq. ft.
13.1 ft.
45
20
30
45
40
25
--
807 sq. ft.
24.0 x 28.5 sq. ft.
13.1 ft.
45
20
30
45
40
25
--
2,628 sq. ft.
-
13.1 ft.
200
40
120
200
200
120
--
4,467 sq. ft.
49.1 x 86.9 sq. ft.
13.1 ft.
400
60
240
400
300
240
--
5,049 sq. ft.
-
13.1 ft.
335
40
190
335
320
190
--

Guest rooms

Total guest rooms
371
Single (1 bed)
209
Double (2 beds)
162
Suites
36
Tax rate
16%
Occupancy rate
3%

Location

Getting Here

Blvd. Kukulkán Km 12.5 Zona Hotelera 77500 Cancún, Quintana Roo 25 minutes away from Cancun’s International Airport. Middle of the Hotel Zone, short walk to the main luxury malls of Cancun including La Isla Shopping Mall across the street
Distance from airport 11.5 mi
Parking in the area
Complimentary parking
Valet parking
Street parking

Local Attractions

Xplor
Xplor
Park
50 mins
Xplor is a unique underground world, with 7 amazing circuits that invite you to rediscover your emotions and senses within nature. Dare to ride 13 zip lines among the Caribbean’s lively nature and enjoy refreshing water landings and amazing suspension bridges; take a trip through the jungle on unstoppable amphibious vehicles, explore an underground paradise where you can swim surrounded by amazing stalactites and stalagmites, discover a matchless raft route across stunning subterranean caverns while paddling with your own hands, and to complete your feat, a nutritious and light buffet, that will recharge your energy.
Highway Chetumal-Puerto Juarez, Km. 282
Solidaridad, Quintana Roo, MX
Visit website
Xel-Ha
Xel-Ha
Park
90 mins
Xel-Ha is nature as no one has ever felt it before, a place to share in celebrating the biological parade of the Riviera Maya. Its Natural Wonder and its open-sea aquarium offer a myriad of land and water activities, ecological attractions, world-class restaurants, and countless more unimaginable experiences.
Highway Chetumal-Pto. Juárez, Km. 240
Xel-Ha, Quintana Roo, MX
Visit website
Xcaret
Xcaret
Park
50 mins
Xcaret is a magical paradise where culture, ecology and Mexican wildlife meet. Among its great treasures, in Xcaret you can find Underground Rivers, a Butterfly Pavilion, a Beach, Inlets and Xcaret’s one of a kind celebration “Xcaret Mexico Espectacular”. At Xcaret you can enjoy the most amazing water activities such as swimming with dolphins, snuba, sea trek and snorkeling.
Highway Chetumal-Cancún, Km. 282
Solidaridad, Quintana Roo, MX
Visit website
Captain Hook Cancun Pirate Ship Dinner Cruise
Captain Hook Cancun Pirate Ship Dinner Cruise
Recreation
8 kms
Excellent food, constant and exciting entertainment, plus fun games all go to ensure that this night out will maybe become the most memorable night of your vacation. The ships are equipped with full modern day facilities; light and sound system, extensive kitchen facilities and air conditioned dining areas and clean bathrooms. The Cancun pirate ship tour offers both outstanding comfort and unbelievable authenticity.
Blvd. Kukulcan, Km. 4
Cancun, Quintana Roo, MX 77500
Visit website
La Isla Shopping Village
La Isla Shopping Village
Shopping
The largest shopping Center in Cancun is the LA ISLA SHOPPING VILLAGE. t's like walking through a Mexican Caribbean Villa, highlighted by a picturesque man-made river lined on both sides with more than 150 shops offering a variety of products.
Blvd. Kukulkain Km 12.5 Zona
Quintana Roo
Cancun, MX
Visit website
Aquaworld
Aquaworld
Park
3 kms
Aquaworld offers a huge variety of activities for everyone. Whatever your age, there’s no stopping you with Aquaworld. Enjoy the sites of Cancun from the sky, ocean and land. Aquaworld also takes you to the surrounding islands of Cozumel and Isla Mujeres for more island fun.
Blvd. Kukulcan, Km. 15.2
Cancun, Quintana Roo, MX 77500
Visit website

Preferred vendors

Destination Mexico
Destination Mexico
Cabo San Lucas, multi-city
Welcome to Destination Mexico the premier Destination Management Company in Mexico. Since 1988 we have been at the forefront of top-class service in all aspects of incentive/conference work and our reputation is second-to-none in these areas. We invite you to take a look through our website and see for yourself why we consider ourselves to be the leaders in DMC services in Mexico and why so many clients have chosen to work with us and then come back again and again to partner with us.
Activity
Preferred staff
Visit Profile
IVI THE DMC
IVI THE DMC
Alfredo V. Bonfil, multi-city
Since 1986, IVI THE DMC has provided destination management services in Mexico. IVI DMC provides to the Meeting Planner the security of an efficient and stable business organization that relies on: - Strong management systems, - Financial stability, - Quality Standards based on ISO 9001:2015 - An extensive protection of having full coverage Liability Insurance, - Internal supplier management processes that certify every one of the previously selected suppliers and their services offered, - Our professional and experienced people, who follow our internal educational program to assure exceptional product knowledge and creative solutions, - Giving back through Amigos of the Planet Foundation. Our capabilities include designing and providing program logistics such as registration services, professional staffing, housing assistance, transfers, hospitality desk service, photography, gift items; special events, décor, light, sound, entertainment; recreational sports, team-building activities, pre/post event tours, dinner programs, site inspections, VIP arrangements and more. In summary, we are confident we will exceed your expectations. Our mission is to earn and maintain our clients’ trust at each one of our IVI DMC destinations by showing them that their goals are our goals, and by delivering services that exceed industry standards and customer expectations. We meet client needs by providing exceptional product knowledge, creative solutions, cost effectiveness, and value in every measurable way, documented by more than 9,103 testimonials. WE MAKE YOU LOOK GREAT!
Activity
Preferred staff
Visit Profile
InCabo Travel
InCabo Travel
Cabo San Lucas
A boutique luxury destination management company specialized in curating unique adventures, group incentives and event productions in Cabo San Lucas.
Activity
Logistics/Decor
Transportation
Preferred staff
Visit Profile
Terramar, a DMC Network Company
Terramar, a DMC Network Company
Cabo San Lucas, multi-city
Terramar DMC is a comprehensive destination management and event company proudly celebrating over 30 years in business. Renowned for its outstanding service, Terramar has secured its position as one of the most esteemed destination management companies (DMCs) within the meetings and incentive industry. It operates seven offices across 15 destinations in three countries. With local teams deeply integrated into the communities they serve, Terramar delivers remarkable service and innovative solutions for clients in the incentive, corporate, and association sectors. Terramar's services encompass transportation, tours, team-building, gifting, event staffing, program logistics, decor and event design, entertainment, corporate social responsibility (CSR), speaker coordination, sustainability initiatives, and more.
Activity
Amenities/Gifting
Hired Entertainment
+3
Visit Profile
YD Events
YD Events
Playa del Carmen
YD Events is formed by a team of professionals that have been exploring and integrating all the virtues of the Yucatan Peninsula for over two decades. Efforts and knowledge have been united to turn this organization into a regional leader and a real expert at Catering & Event Operations in the Mexican Caribbean.
Catering
Logistics/Decor
Preferred staff
Visit Profile
Tropical Incentives DMC - Cancun & Riviera Maya
Tropical Incentives DMC - Cancun & Riviera Maya
Cabo San Lucas, multi-city
With over 40 years of experience in the industry, we excel in the planning and management of: Incentive travel Conventions and conferences Corporate meetings Events for corporate groups Our capabilities extend to coordinating activities for groups ranging from 20 to over 4,000 individuals. We pride ourselves on our robust infrastructure, meticulous planning, and top-tier services. What sets us apart? A dedicated team of over 200 meeting tourism experts is at your service, ready to ensure the success of your event. A North America Sales Director that is your single point of contact to ensure consistency and ease of doing business. Strong network of destinations and connections We operate in 7 destinations in Mexico and 3 in the Dominican Republic. Strategic and commercial alliances with over a thousand resorts, hotels, convention centers, restaurants, and tourist parks.
Activity
Amenities/Gifting
Hired Entertainment
+3
Visit Profile
Go! Running Tours ApS
Go! Running Tours ApS
Amsterdam, multi-city
Sustainable and healthy: Make your conference unforgettable with activities that boost well-being and lower carbon footprints. Explore the world on the run with expert local running guides.
Activity
Hired Entertainment
Visit Profile
TENFOLD STYLE
TENFOLD STYLE
Carlsbad, multi-city
Tenfold Style is a comprehensive event design studio. From concept to execution, we are passionate about distinctive design. Collaboating for the best results. We create original concepts and dramatic environments specific to your vision.
Activity
Logistics/Decor
Visit Profile
Marketing Excellence Inc
Marketing Excellence Inc
Cabo San Lucas, multi-city
As an event management and Destination Management Company (DMC), Marketing Excellence specializes in providing expert knowledge and logistical support for corporate events in San Diego, Los Angeles, New York City, Puerto Rico and Cabo San Lucas Mexico. We assist by handling venue selection, transportation, accommodations, and unique local experiences tailored to your event’s goals. Marketing Excellence also coordinates activities, manages on-site operations, and ensures cultural and logistical nuances are addressed seamlessly. Whether it’s a corporate retreat, incentive trip, conference, or social event, Marketing Excellence enhances your event by delivering customized, memorable experiences while saving time and ensuring efficient execution.
Amenities/Gifting
Logistics/Decor
Preferred staff
Visit Profile
Ozeanity Experiences
Ozeanity Experiences
Cabo Pulmo, multi-city
OZEANITY EXPERIENCES – Seamless Luxury by Land & Sea in Los Cabos & La Paz Imagine your clients stepping onto a private yacht, greeted by warm ocean breezes, champagne in hand, and the sound of waves setting the tone for an unforgettable journey. At Ozeanity Experiences, we don’t just provide services — we create moments that your guests will talk about long after the event is over. Based in Los Cabos and La Paz, we specialize in luxury boat charters, private transportation, and a carefully curated collection of high-impact experiences designed to elevate any itinerary — effortlessly. For planners who value trust, elegance, and flexibility, we’re the local partner you can rely on to turn expectations into memories. What We Offer: Luxury Boat Charters That Captivate Whether you’re planning a sunset cruise, an onboard cocktail party, or a VIP snorkel adventure, our private fleet of crewed yachts and catamarans offers the perfect setting. • Intimate weddings at sea • Corporate celebrations with ocean views • Whale watching, diving, and more — all fully customizable Private Ground Transportation That Moves With You From airport arrivals to event day logistics, our bilingual drivers and modern fleet ensure your guests feel cared for and on time — every time. • Smooth airport-hotel transfers • Comfortable group shuttles • On-demand private rides for dinners, tours, or surprise excursions A Collection of Experiences That Spark Wonder Beyond our signature services, we offer over 30 unforgettable activities tailored for groups of all sizes, including: • Whale shark encounters in La Paz • Adrenaline-fueled ATV and UTV rides • Camel treks, ziplines, parasailing • Jet ski, fishing, helicopter tours, spa days, and more Perfect For: • Destination weddings where every detail must flow • Incentive groups seeking exclusive, high-value experiences • Small group travel that demands personalization and style Why Planners Trust Ozeanity: • Local, expert-operated with 24/7 support • Flexible packages crafted around your goals • Smooth communication, proactive coordination • A commitment to making you look great Because when every detail flows, your entire program feels effortless. Let us help you deliver that “WOW” your clients came for. OZEANITY TEAM *Bere & Jon* *Destination Vacation Planners & Weddings and Meetings Planners* As special Hosts and Local Experts we want you to get to know Los Cabos & La Paz in the best possible way.
Activity
Catering
Logistics/Decor
+2
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Affiliated Organizations (1)

Posadas
Your success begins with our success as Mexico’s premiere, award-winning hotels and resorts. Experience our world class amenities and service.

Additional Information

Facility Restrictions

No children allowed, guest must to be 18 years and older as this is an adults only resort

Cancellation Policy

Cancellation Clause Our standard cancellation clause is not a penalty as it establishes liquidated damages as a percentage of anticipated room revenue due to total cancellation after contract signature, based on the following sliding scale: 100 % of anticipated revenue in the event of cancellation 0 to 30 days prior to arrival 90 % of anticipated revenue in the event of cancellation 31 to 90 days prior to arrival 75 % of anticipated revenue in the event of cancellation occurring 91 to 180 days prior to group arrival 50 % of anticipated revenue in the event of cancellation occurring from date of contract signature to 181 days prior to group arrival.

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Live Aqua Cancun Frequently Asked Questions

Explore frequently asked questions from the Live Aqua Cancun regarding Health and Safety, Sustainability, and Diversity and Inclusion

Sustainable Practices

Please provide comments or a link to any publicly communicated Live Aqua Cancun's sustainability or social impact goals/strategy.
No response.
Does Live Aqua Cancun have a strategy that focuses on the elimination and diversion of waste (i.e. plastics, papers, cardboard, etc.)? If yes, please elaborate on your strategy of elimination and diversion of waste.
No response.

Diversity and Inclusion

For US hotels only, is Live Aqua Cancun and/or parent company certified as a 51% diverse owned business enterprise (BE)? If yes, please indicate which one of the following you are certified as:
No response.
If applicable, could you please provide a link to Live Aqua Cancun's public report on their commitments and initiatives related to diversity, equity, and inclusion?
No response.

Health and Safety

Were practices at Live Aqua Cancun developed based on health service recommendations from public governmental entities or private organizations? If Yes, please list which organizations were used to develop these practices.
No response.
Does Live Aqua Cancun clean and sanitize public areas and publicly accessible facilities (i.e. meeting rooms, restaurants, elevator banks, etc.)? If yes, describe any new measures that are taken.
No response.
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