Sheraton Grand Seattle

Facility Restrictions

Hotel Policies ADA Policy Our hotel offers ADA-compliant elevators and ADA-compliant guest rooms, available upon request. Alcohol Policy Alcoholic beverage service is restricted to those 21 years of age or older with valid Proof of Identification. Age Requirement Policy Guests must be 18 years of age to reserve a guest room. Proof of Identification is required. Check Cashing Policy Check cashing services are not available at the hotel. Extra Bedding Policy Rollaway beds cannot be added to rooms. Fire Safety Policy The hotel is fully equipped with smoke detectors, fire sprinklers and emergency evacuation plans in all rooms and public areas. Package Handling Policy There is a package handling fee for all incoming and outbound packages. Please contact the hotel directly for the exact fee. Pet Policy One dog of up to 80 pounds is allowed per room. The hotel will require the dog's name, breed, and weight. The hotel reserves the right to charge for extra cleaning or damage if necessary. Credit/Debit Card Policy Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges. Payment Policy Please contact the hotel directly for a letter of authorization form to be faxed or mailed to the guest if they would like to pay via credit card for another guest. The hotel does not take purchase orders and any other billing must be set up with the accounting department.in advance of arrival. Smoking Policy The hotel is a 100% non-smoking property. This includes all guest rooms and indoor and public areas as well as the restaurant and lounge. A minimum $200 cleaning fee will be charged for removal of smoke residue from a guest room.

Cancellation Policy

72 Hours

Additional details

Providing the highest level of service, our Guest Services team is dedicated to meeting your every need and is knowledgeable on everything going on around the city. Our A La Carte service, recently expanded Sheraton Club Lounge, full-service FedEx business center and state-of-the-art Sheraton Fitness Center & Pool are only a few onsite conveniences provided for our guests.

Venue resources

• Map of Downtown Seattle

• Seattle Convention Center Overview

• Sheraton Grand Seattle Fact Sheet

• Starbucks Overview

• Sustainability Initiatives

• Virtual Tour