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Four Points by Sheraton Surabaya, Pakuwon Indah
About us
Make your stay in Surabaya, Indonesia, modern yet sophisticated at Four Points by Sheraton Surabaya Pakuwon Indah. Adjacent to Pakuwon Mall, our hotel in Surabaya provides uncomplicated comfort and unparalleled service, so your business or leisure time is seamless. Nestled in an upscale neighborhood with convenient access to Satellite Toll Road, our location is perfect for exploring the city's many attractions. Savor authentic local cuisine at Djaman Doeloe Resto & Bar, enjoy a wide range of cocktails and the best-brewed beers at Soirée Rooftop Bar and treat yourself to a shopping spree at the Pakuwon Mall. For a moment of relaxation, take a refreshing dip in our Lagoon Pool, located on the hotel’s sixth floor, where you can unwind amidst an oasis-like ambiance in the heart of the bustling city. At Four Points by Sheraton Surabaya Pakuwon Indah, we are committed to providing you with a hotel experience that exceeds your expectations.
Venue Details
Amenities
Room features and guest services
- Concierge services
- Luggage storage
- Room service
- Voicemail box
Facilities
- Onsite catering
- Onsite restaurant
- Onsite security
- Rental car service
Business services
- AV capabilities
Recreational activities
- Health club
- Outdoor pool
- Tennis courts
Transportation
- Taxi
Room features and guest services
- Concierge services
- Luggage storage
- Room service
- Voicemail box
Facilities
- Onsite catering
- Onsite restaurant
- Onsite security
- Rental car service
Business services
- AV capabilities
Recreational activities
- Health club
- Outdoor pool
- Tennis courts
Meeting rooms
Meeting rooms

Meeting space
Name | Room size | Ceiling height | Maximum capacity | U-Shape | Banquet rounds | Theater | Classroom | Boardroom |
|---|---|---|---|---|---|---|---|---|
Meeting Room 1 | 1,463.9 sq. ft. 49.2 x 29.5 sq. ft. | 12.1 ft. | 192 | 48 | 72 | 192 | 96 | 72 |
Meeting Room 6 | 914.9 sq. ft. 32.8 x 29.5 sq. ft. | 12.1 ft. | 112 | 40 | 48 | 112 | 48 | 48 |
Meeting Room 7 | 958.0 sq. ft. 32.8 x 29.5 sq. ft. | 12.1 ft. | 112 | 40 | 48 | 112 | 48 | 48 |
Meeting Room 2 | 818.1 sq. ft. 26.2 x 29.5 sq. ft. | 12.1 ft. | 92 | 40 | 48 | 92 | 48 | 48 |
Meeting Room 3 | 818.1 sq. ft. 26.2 x 29.5 sq. ft. | 12.1 ft. | 92 | 40 | 48 | 92 | 48 | 48 |
Meeting Room 4 | 785.8 sq. ft. 26.2 x 29.5 sq. ft. | 12.1 ft. | 92 | 40 | 48 | 92 | 48 | 48 |
Meeting Room 5 | 925.7 sq. ft. 32.8 x 29.5 sq. ft. | 12.1 ft. | 112 | 40 | 48 | 112 | 48 | 48 |
Meeting Room 8 | 990.3 sq. ft. 36.1 x 26.2 sq. ft. | 12.1 ft. | 126 | 40 | 48 | 126 | 48 | 48 |
Meeting Room 9 | 742.7 sq. ft. 26.2 x 26.2 sq. ft. | 12.1 ft. | 72 | 27 | 32 | 72 | 27 | 32 |
Guest rooms
Location
Getting Here
Local Attractions
Nearby Vendors


Four Points by Sheraton Surabaya, Pakuwon Indah Frequently Asked Questions
Explore frequently asked questions from the Four Points by Sheraton Surabaya, Pakuwon Indah regarding Health and Safety, Sustainability, and Diversity and Inclusion
Sustainable Practices
Diversity and Inclusion
Health and Safety
Please explain, if applicable, the carbon offsetting options you offer to corporations.
The corporate sustainability team can help to offset customers' carbon footprints by contacting Sustainability@marriott.com.
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to sustainability and social impact goals and initiatives.
sustainability@marriott.com
Has your hotel taken steps to reduce single-use plastics, such as removing plastic straws (except upon request for guests with disabilities), stirrers and cotton buds? If yes, please provide detail as to the steps you have taken to reduce single use plastics?
Yes, Eliminated straws and stirrers; provide bottled water and other bottled beverage alternatives
Does your hotel generate (onsite) or purchase (offsite) renewable energy (beyond your utility's standard offerings)? If yes, please describe your practices for generating or purchasing renewable energy.
Does your hotel engage in activities to protect & restore the natural environment in which it is located (i.e. trees planted, coral reef restored, etc.)?
Will your hotel be imposing any additional fees for cleaning services? If yes, please specify those fees.
No
Are specific cleaning/disinfection routines in place for pillows, duvets and their covers, headboard, bathrobe etc.? If yes, please describe.
Yes, Hotels following MI Cleaning Protocals
Please include a link to your public report on community impact if applicable.
Please visit Marriott.com/Serve360 for the latest progress on Marriott International's community engagement efforts.
Please provide any other comments you wish to make regarding your efforts/initiatives to obtain certification in these programs.
https://www.marriott.com/diversity/diversity-and-inclusion.mi
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to diversity, equity, and inclusion.
WEGD@marriott.com
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