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Fairmont Empress

721 Government Street, Victoria, BC, Canada, V8W 1W5
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Venue image

About us

Recognized as the #1 Canadian City Hotel in Travel + Leisure's 2025 World's Best Awards and honoured as a top Western Canadian Hotel in the 2024 Condé Nast Traveler Readers' Choice Awards, Fairmont Empress is located in the heart of Victoria, BC overlooking the city's sparkling Inner Harbour. The MICHELIN Key and Forbes-recommended hotel is a distinguished 4 Green Key property committed to sustainable practices—and is proud to be double Green Key certified, with its meeting space earning its own Green Key certification. The 1908 historic site offers 431 beautifully appointed guest rooms and suites, Fairmont Spa featuring signature West Coast experiences, and Q at the Empress, which serves Pacific Northwest cuisine accompanied by an award-winning wine list, all while being home to one of the world's most iconic Afternoon Tea experiences. Following a $60+ million restoration completed in 2017, the hotel has transformed into an elegant must-visit destination where modern luxury intertwines with timeless charm. In 2023, the property introduced a reimagined Fairmont Gold Experience. 88 Fairmont Gold rooms await to be guests' home away from home, while a newly renovated lounge offers guests a cozy haven in the city and a private outdoor terrace peers over a perfectly manicured landscape. Historic Hotels Worldwide honours the property's prestigious grounds as one of the Top 25 Most Magnificent Gardens in the World, making it the perfect starting point for exploring Vancouver Island's stunning natural beauty.

Venue Details

ChainAccor
BrandFairmont Hotels
Built1908
Renovated2017
Total meeting space97,914 sq. ft.
Guest Rooms431
Venue typeHotel

Industry Ratings

AAA
Northstar

Awards

Industry awards
Recognized as the #1 Canadian City Hotel in Travel + Leisure's 2025 World's Best Awards and honoured as a top Western Canadian Hotel in the 2024 Condé Nast Traveler Readers' Choice Awards, Fairmont Empress is located in the heart of Victoria, BC overlooking the city's sparkling Inner Harbour. The MICHELIN Key and Forbes-recommended hotel is a distinguished 4 Green Key property committed to sustainable practices—and is proud to be double Green Key certified, with its meeting space earning its own Green Key certification. The 1908 historic site offers 431 beautifully appointed guest rooms and suites, Fairmont Spa featuring signature West Coast experiences, and Q at the Empress, which serves Pacific Northwest cuisine accompanied by an award-winning wine list, all while being home to one of the world's most iconic Afternoon Tea experiences. Following a $60+ million restoration completed in 2017, the hotel has transformed into an elegant must-visit destination where modern luxury intertwines with timeless charm. In 2023, the property introduced a reimagined Fairmont Gold Experience. 88 Fairmont Gold rooms await to be guests' home away from home, while a newly renovated lounge offers guests a cozy haven in the city and a private outdoor terrace peers over a perfectly manicured landscape. Historic Hotels Worldwide honours the property's prestigious grounds as one of the Top 25 Most Magnificent Gardens in the World, making it the perfect starting point for exploring Vancouver Island's stunning natural beauty.

Amenities

Room features and guest services
  • Concierge services
  • Internet access
  • Laundry service
  • Luggage storage
  • Room service
  • View (garden)
  • View (mountain)
  • View (ocean or water)
  • View (urban)
  • Voicemail box
Facilities
  • Extended stay
  • Onsite catering
  • Onsite gift shop
  • Onsite restaurant
  • Onsite security
  • Pet friendly
  • Space (outdoor)
  • Space (private)
  • Space (semi-private)
  • Wheelchair accessible

Sustainability

This venue holds verified sustainability certifications, based on certification data provided by BeCause in collaboration with Cvent.

Certifications (2)

Sustainability Certifications
Green Key Global Eco-Rating
Sustainability level: 4 Green Keys

Certification body: Green Key Global

Issued: 9/24/2024 Expires: 9/24/2027
Sustainability Certifications
Biosphere Certified

Certification body: Biosphere

Issued: 4/14/2023 Expires: 4/14/2026

Meeting rooms

Total meeting space
97,914 sq. ft.
Largest room
27,060 sq. ft.
Space (private)
87,654 sq. ft.
Meeting rooms
35
Second largest room
25,715 sq. ft.
Space (semi-private)
10,260 sq. ft.
Space (outdoor)
12,000 sq. ft.

Menus

Download catering menus for this venue.
Explore Meeting Rooms
Explore Meeting Rooms
Find the perfect room with setup charts and interactive 3D floor plans.

Meeting space

Meeting room floor plans

Blanshard Suite
Rose Garden
Palm Court
Side Lawn
Rattenbury A

Guest rooms

Total guest rooms
431
Single (1 bed)
325
Double (2 beds)
107
Suites
53
Tax rate
17%

Location

Getting Here

Distance from airport 16.7 mi
Parking in the area
Paid parking
( CA$37.00/day )
Valet parking
( CA$51.00/day )
Bus parking

Local Attractions

Fairmont Spa
Fairmont Spa
Recreation
Fairmont Spa guests will experience the finer points of their personal wellness during their stay at The Fairmont Empress. Every inch of the Spa, from its arrival area and changing rooms to the treatments themselves, has been carefully designed to capture the stunning contrast of Victoria and Vancouver Island.
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Royal BC Museum & IMAX Theatre
Royal BC Museum & IMAX Theatre
Museum
The Royal British Columbia Museum is place of discovery. Three unique galleries showcase the human and nature of British Columbia, and features periodic exhibitions of international acclaim.
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Afternoon Tea
Afternoon Tea
Recreation
Indulge in one of Victoria's grandest traditions - Afternoon Tea at The Fairmont Empress. For over 100 years, the majestic lobby of this landmark hotel has played host to England's most beloved ritual - the taking of Afternoon Tea.
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Whale Watching Tours
Whale Watching Tours
Recreation
Embark on an exhilarating West Coast adventure with an ocean-bound whale watching safari. Running on pure adrenaline, you will be lifted toward the horizon in a rush of sea and spray. Watch Orcas frolic and leap alongside an open Zodiac or perhaps skim the waves with a school of porpoise. Closer than you ever thought possible you will never again be as touched by the great outdoors as this.
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Golf in Victoria
Golf in Victoria
Recreation
Victoria offers 9 amazing golf courses all within 25 minutes of The Fairmont Empress. Victoria is home to many of Canada’s most desirable and challenging courses, with a mild climate that allows golf as a year round activity. Imagine playing on the coastline with ocean view and tight tree lines.
AdrenaLINE Zipline Adventure Tours
AdrenaLINE Zipline Adventure Tours
Recreation
Experience the forest from the trees on our professionally guided-zipline tour. Your guides will ensure your zipline experience is fun, educational, and exhilarating!
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Craigdarroch Castle
Craigdarroch Castle
Historical landmark
Experience the magic of history with a visit to Craigdarroch Castle. Built in the late 1800’s by Robert Dunsmuir, the mansion features magnificent woodwork, period furnishings, and the most prominent collets of stained and leaded glass on the West Coast.
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Victoria International Airport - YYJ
Airport
30 mins
Victoria International Airport (YYJ) is located approximately 30 minutes drive from Fairmont Empress.
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LOJO Shopping
LOJO Shopping
Shopping
Lower Johnson Street, between Government and Store streets downtown. Ground zero for independent design in Victoria and anchored by two quintessentially British Columbian retailers, Mountain Equipment Co-op and lululemon athletic, this street of multi-hued Victorian shop fronts is lined with intriguing independent boutiques.
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Preferred vendors

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Affiliated Organizations (1)

Fairmont Hotels | North & Central America
Fairmont Hotels & Resorts provide access to the finest destinations across the North & Central America region.

Additional Information

Cancellation Policy

Cancellation policies are specific to each group, so please reach out to your Sales Manager for specific details.

Additional details

Fairmont Empress, along with the adjoining Victoria Conference Centre, is proud to offer over 96,000 square feet in professional meeting facilities supported by a comprehensive array of state-of-the-art services. Our certified meeting professionals offer expert knowledge in planning meetings and events. Whether hosting an executive meeting for 12 or a professional conference for 1,200, we make certain everything you need is at your fingertips.

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Fairmont Empress Frequently Asked Questions

Explore frequently asked questions from the Fairmont Empress regarding Health and Safety, Sustainability, and Diversity and Inclusion

Sustainable Practices

Please provide comments or a link to any publicly communicated Fairmont Empress's sustainability or social impact goals/strategy.
https://all.accor.com/fr/sustainable-development/index.shtml
Does Fairmont Empress have a strategy that focuses on the elimination and diversion of waste (i.e. plastics, papers, cardboard, etc.)? If yes, please elaborate on your strategy of elimination and diversion of waste.
Yes, Sort hazardous waste, paper, glass, cardboard and plastic

Diversity and Inclusion

For US hotels only, is Fairmont Empress and/or parent company certified as a 51% diverse owned business enterprise (BE)? If yes, please indicate which one of the following you are certified as:
Hotel not in the United States
If applicable, could you please provide a link to Fairmont Empress's public report on their commitments and initiatives related to diversity, equity, and inclusion?
https://group.accor.com/-/media/Corporate/Investors/Documents-de-reference/OPT_ACCOR_DEU_2021_MEL_US_300322.pdf

Health and Safety

Were practices at Fairmont Empress developed based on health service recommendations from public governmental entities or private organizations? If Yes, please list which organizations were used to develop these practices.
Yes, Diversey and Ecolab were consulted with building the sanitary guidelines. We also follow guidelines from WorkSafe BC. https://www.worksafebc.com/en/about-us/covid-19-updates/covid-19-returning-safe-operation/accommodation
Does Fairmont Empress clean and sanitize public areas and publicly accessible facilities (i.e. meeting rooms, restaurants, elevator banks, etc.)? If yes, describe any new measures that are taken.
Yes, Focus on high touch points, extra disinfection : door knobs, handles, switches, chair, desk, phone, remote control.
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