Frequently Asked Questions
Anyone can sign up for a trial. If you are already a Cvent Event Management customer, check your account first as you may already have access to the functionality available in the trial.
There are no geographic restrictions for trial sign up. The trial supports multiple languages and currencies. However, launching your event using our pay-as-you-go payment option is only available in a number of countries. If you are in a country where pay-as-you-go is not supported, you will only have the option to contact sales to discuss your payment options. Our list of countries supported by pay-as-you-go is ever evolving and if you’re currently a free-trial customer, and your country is not supported by pay-as-you-go, you will be notified by email when it becomes available.
No. It’s free to sign up for the trial and to build your events. Launching your event is also free as you will only be charged when you capture registrations.
We ask customers to provide their credit card information as a backup in the event that what they’re charging does not cover our fees (registration fee & revenue share).
Credit cards will be charged only when you have a negative balance. For example, if the cost of registration doesn’t cover our fees, such as in the case of a free event, the credit card will be charged.
After you build your event and click the“Launch Event” button, you will be presented with your payment options. Our pay-as-you-go payment option consists of a per registration fee, a small percentage of revenue share, and a Cvent Payment Services fee should you decide to use our payment services.
Alternatively, after you’ve completed the Event Build Wizard and exited the initial Site Designer, you’ll be able to see your account information. If you go to Admin à Account à Overview, you’ll see the pricing information listed there.
To use the Cvent Professional License with the pay-as-you-go payment option, all you need to do is click “Launch Event”, enter your billing information and your event will become live instantly. You will only pay when people sign up for your event.
If you’d like more information about our contract options, call us at 800-925-7220 to speak with a Cvent sales professional.
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