Customer Care Center

United States: 1-866-318-4357

United Kingdom: 0808-234-4543

Australia: 1800-502-472

Service is our Trademark

Cvent's client services team is available to ensure that all client issues are promptly solved. Every member of our services team completes a 3 month training program to ensure that your call is answered by a friendly, knowledgeable professional.

90% of calls answered in under 90 seconds
Highest ratio of service personnel to clients in the industry
Live support staff available Monday through Friday, 24 hours a day
Dedicated relationship managers
Act as user advocates for product enhancement requests

Product Training

Cvent offers three levels of training for clients: Basic Training, Advanced Training and Event Management. These free sessions not only review features of the products, but also impart critical best practices. Contact client services to register for an upcoming training session.

Free, live, online training sessions
Complimentary pre-launch consultation
On-site, in-person training available for a fee

Professional Services

Cvent's client services team can handle a variety of business tasks, such as data processing, analysis, and list building. Our in-house team of experts can also provide extensive consulting successful campaign strategies. Cvent's Event Builder and PlanCorps teams have created and launched over 100,000 events, surveys and marketing campaigns.

Full-service event and survey design
Complete turnkey campaign management
Event, survey and email marketing best practices evaluation
Custom report creation
Digitization of business cards
Contact entry and data processing
Survey data analysis

Need Support?

Email: customercare@cvent.com

Phone: 1-866-318-4357