Toll-Free Numbers
United States: 1-866-318-4357
United Kingdom: 0808-234-4543
Australia: 1800-502-472
Service is our Trademark
Cvent's client services team is available to ensure that all client issues are promptly solved. Every member of our services team completes a 3 month training program to ensure that your call is answered by a friendly, knowledgeable professional.
- 90% of calls answered in under 90 seconds
- Highest ratio of service personnel to clients in the industry
- Live support staff available Monday through Friday, 24 hours a day
- Dedicated relationship managers
- Act as user advocates for product enhancement requests
Product Training
Cvent offers three levels of training for clients: Basic Training, Advanced Training and Event Management. These free sessions not only review features of the products, but also impart critical best practices. Contact client services to register for an upcoming training session.
- Free, live, online training sessions
- Complimentary pre-launch consultation
- On-site, in-person training available for a fee
Professional Services
Cvent's client services team can handle a variety of business tasks, such as data processing, analysis, and list building. Our in-house team of experts can also provide extensive consulting successful campaign strategies. Cvent's Event Builder and PlanCorps teams have created and launched over 100,000 events, surveys and marketing campaigns.
- Full-service event and survey design
- Complete turnkey campaign management
- Event, survey and email marketing best practices evaluation
- Custom report creation
- Digitization of business cards
- Contact entry and data processing
- Survey data analysis
Need Support?
Email: customercare@cvent.com
Phone: 1-866-318-4357
