Registering for an event and need assistance?
Please contact the event planner directly. Cvent does not manage our clients' events. Questions about registration can only be answered by the planner. Our clients do not share this information with us. Learn how to contact the event planner.
Customer Care Hours
- Event Management24/724/7
- Mobile Event AppsSaturday 9am – 9pm ETSunday 9am – Friday 9pm ET
- Web SurveyN/ASunday 9pm – Friday 9pm ET
- Cvent Supplier NetworkN/ASunday 9pm – Friday 9pm ET
- eMarketingN/ASunday 9pm – Friday 6pm ET
Call Us Toll-Free
- U.S. and Canada866.318.4357
- South Africa0800.998.866
- Thailand, Hong Kong001.800.3621.2324
- Singapore ITFS800.1301.974
- Argentina, Belgium, China (Telecom), Denmark, Germany, Hungary, Ireland, Israel (Barak), Italy, Luxembourg, France, Netherlands, New Zealand, Norway, Philippines, Portugal, Spain, Sweden, Switzerland, United Kingdom (BT)00.800.3621.2324
- Dial 1 for Event Management
- Dial 2 for Cvent Supplier Network
- Dial 3 for Web Surveys
- Dial 4 for eMarketing
- Dial 5 for CrowdCompass
- Dial 6 for CrowdTorch
Cvent's client services team can handle a variety of business tasks, such as data processing, analysis, and list building. Our in-house team of experts can also provide extensive consulting successful campaign strategies. Cvent's Event Builder and PlanCorps teams have created and launched over 100,000 events, surveys and marketing campaigns.
- Full-service event and survey design
- Complete turnkey campaign management
- Event, survey and email marketing best practices evaluation
- Custom report creation
- Digitization of business cards
- Contact entry and data processing
- Survey data analysis
Cvent offers three levels of training for clients: Basic Training, Advanced Training and Event Management. These free sessions not only review features of the products, but also impart critical best practices. Contact client services to register for an upcoming training session.
- Free, live, online training sessions
- Complimentary pre-launch consultation
- On-site, in-person training available for a fee