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Event Contact Management

Maintaining a professional address book can be a considerable task. Contacts switch jobs, change email addresses and opt-out of campaigns.

Cvent's software simplifies the process of maintaining and updating your address book.

  • Import contacts in one click from virtually any source, including Excel, CSV and Access.
  • Utilize Cvent's Application Program Interface (API) Salesforce.com, or Marketo integration to seamlessly integrate Cvent address book with your back-end database.
  • Match imported contact records based on email address or a unique field of your choosing.
  • Encourage contacts to update their own information by pre-populating data in registration form and then capturing an updated data.
  • Collect customized contact information, such as department, division, nickname or emergency contact information.
  • Create tailored registration for different contact types, for example senior management, staff, and board of directors.
  • Automatically identify and flag bounced back emails to cleanse data.
  • Merge duplicate contacts into one contact record easily.
  • Provide one-click opt-out option thereby complying with the federal CAN-SPAM Act.
  • Track activity history per contact including events attended, payments made and emails opened.
  • Update contacts in bulk.

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