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Event Support & Training

Event Support & Training

Cvent's knowledgeable client services team has helped customers launch over 100,000 events, register more than 5 million attendees, send over 175 million emails and process more than $2 billion in event registration fees.

24 Hour Support

24/7 support available by phone or email

Event Software Training & Support

With the largest customer care team in the industry, over 98% of Cvent customers say customer support exceeds expectations.

  • Unlimited phone and email support available 24/7
  • Over 90% of calls to the Customer Care team are answered in less than 90 seconds
  • Unlimited, free online training
  • Daily, live webinar training sessions
  • Self-driven recorded tutorials
  • On-site, in-person training available
  • Highest ratio of service reps to clients in the industry
  • Dedicated Relationship Managers serve as your consultant
  • Online help and user guides
  • Complimentary pre-launch event consultation - our team will ensure that your event looks great
  • Option for full-service event creation and design team
  • eMarketing campaign management and consulting services