Sofitel Auckland Viaduct Harbour
Awards
2018 – Luxury Travel Guide Awards – Winner – Luxury Hotel & Restaurant of the Year 2018 – World Luxury Restaurant Awards™ – Winner 2018 – World Luxury Spa Awards™ – Winner 2018 – World Spa Awards – Nominated 2018 – Haute Grandeur Global Awards – Shortlisted 2018 – TripExpert – Experts’ Choice Award & TripExpert’s Best of Auckland award 2018 – Travel & Hospitality Awards – Hotel of the Year in Auckland 2017 – HM Awards – Best Hotel in New Zealand 2017 – Hotels.com Top 100 LUXURY hotels 2017 – LUX Magazine Awards – Best Luxury Hotel, Auckland 2017 – World Luxury Spa Awards™ – Best Luxury Emerging Spa for Australasia 2017 – World Luxury Restaurant Awards™ – Best Luxury Hotel Restaurant for Australasia 2017 – World Spa Awards Nominee – New Zealand’s Best Hotel Spa 2017 – Luxury Travel Guide Awards – Luxury Hotel & Spa of the Year for Auckland 2017 – Experts’ Choice Award – TripExpert’s Best of Auckland award 2017 – DestinAsian // Readers’ Choice Awards – Top 10 hotels in New Zealand 2016 – TripAdvisor – Certificate of Excellence for Lava Dining 2016 – Luxury Travel Guide Awards – Luxury Hotel & Restaurant of the Year for New Zealand 2016 – World Luxury Spa Awards – Best Emerging Spa for Australia & Oceania 2015 – Tripexpert Expert’s Choice and Best of Auckland 2015 – HM Awards – Best Hotel in New Zealand 2015 – TripAdvisor – Certificate of Excellence for Lava Dining 2015 – TripAdvisor – Certificate of Excellence for Sofitel Auckland
Amenities
Room features and guest services
- Concierge services
- Internet access
- Laundry service
- Luggage storage
- Room service
- View (ocean or water)
- View (urban)
Facilities
- Extended stay
- Onsite catering
- Onsite restaurant
- Onsite security
- Rental car service
- Space (private)
- Space (semi-private)
- Wheelchair accessible
Business services
- AV capabilities
- Business center
- VIP services
Recreational activities
- Health club
- Indoor pool
- Spa or salon
Venue accessibility
- Airport shuttle
- Taxi
Equipment
- Piano
- Staging area
Distance from airport
10.94 mi. from venue
Parking
- Valet parkingNZ$45.00 / day
- Street parking
Sofitel Auckland Viaduct Harbour Meeting Space
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Cancellation Policy
CANCELLATION POLICY: EVENT All cancellations must be received in writing and the following terms are applicable; a) Deposit is forfeited. If you have credit with the Hotel you may not be required to pay a deposit, however if you cancel the event there will be a cancellation charge. b) More than thirty (30) days notice; unless otherwise specified in the event order the deposit will be forfeited. c) Between seven (7) and thirty (30) business days notice; in addition to the deposit (which will be forfeited) you must pay an additional 50% of the estimated function charge. d) Less than seven (7) business days notice; in addition to the deposit (which will be forfeited) you must pay an additional 100% of the estimated function charge. e) The hotel, at its discretion, may waive part of the cancellation fee if the function room is rebooked. ACCOMMODATION A rooming list stating arrival and departure dates of individual guests is required 14 days prior to the event date, together with billing instructions including personal expenses such as mini bar and telephone calls. Additional reservations can be made up until arrival time but availability cannot be guaranteed. Cancellation or release of rooms: a) 90 - 61 days prior to arrival 20% of the room block may be released without incurring any penalties. Any cancellations greater than 20% of room block will incur 50% of the rate of additional rooms cancelled. b) 60-31 days prior to arrival 10% of remaining rooms may be cancelled. In excess of this amount a cancellation fee equal to one night’s accommodation rate per room cancelled will apply. c) 30 days prior to arrival: Full cancellation fees apply for all room night’s cancelled. d) 10 days prior to arrival Any rooms not rooming listed will be released with full cancellation fees payable. All cancellations/amendments must be received in writing.
Additional Information
The Hotel provides luxurious bedrooms and suites, all offering Sofitel’s celebrated MyBed, layer upon layer of hypoallergenic down and duck feathers. Guest rooms also feature private balconies, floor to ceiling windows and oversized bathrooms with separate rain showers and deep soaking bathtubs. Luxury essentials such as fluffy white bath robes, French amenities, soft Sofitel slippers and a personal espresso machine make for a unique and memorable stay.