Sofitel Auckland Viaduct Harbour is located in the heart of Auckland, a unique maritime experience between vibrant Viaduct Harbour and the new Wynyard Quarter. Inspired by New Zealand's landscape and culture, boasting panoramic views of the Waitemata Harbour, this beautifully designed hotel is ...
Awards and Ratings
2016 - Certificate of Excellence for Lava Dining - TripAdvisor
2016 - Luxury Travel Guide Awards Winner - Luxury Hotel & Restaurant of the Year for New Zealand
2015 - World Luxury Spa Awards Winner - Best Emerging Spa for Australia & Oceania
2015 - Tripexpert Expert's Choice and Best of Auckland - Tripexpert Expert's Choice and Best of Auckland
2015 - #6 hotel in the Auckland region - Trivago 2015 Top Hotel awards
2015 - Best New Zealand Hotel - Hotel Management Awards - New Zealand Hotel of the Year
2015 - Lava Dining - Certificate of Excellence award - TripAdvisor Restaurants
2015 - Certificate of Excellence award - TripAdvisor
2014 - 2014 Traveller's Choice-Top 25 Hotels in New Zealand #21 - Traveller's Choice Awards
2014 - No. 1 Best Hotel in Auckland - Best Hotels
2014 - Expedia Insider's Select Winner - Best Hotels
2014 - New Zealand's Best Hotel Hotel
2014 - New Zealand Hotel of the Year - New Zealand Hotel of the Year
2014 - Best New Zealand Hotel - Best Hotels
2013 - TripAdvisor Traveler's Choice Top Hotels - New Zealand - 2013 #9
2013 - Winner The Roving Gourmets - Best of the Best Restaurants
2013 - Winner The Roving Gourmets - Best Chef
Room Features and Guest Services
Restaurant on Site
Rental Car Services
Security Staff Onsite
Semi Private Space
Valet Parking Available
Venue Accessible By
All cancellations must be received in writing and the following terms are applicable;
a) Deposit is forfeited. If you have credit with the Hotel you may not be required to pay a deposit, however if you cancel the event there will be a cancellation charge.
b) More than thirty (30) days notice; unless otherwise specified in the event order the deposit will be forfeited.
c) Between seven (7) and thirty (30) business days notice; in addition to the deposit (which will be forfeited) you must pay an additional 50% of the estimated function charge.
d) Less than seven (7) business days notice; in addition to the deposit (which will be forfeited) you must pay an additional 100% of the estimated function charge.
e) The hotel, at its discretion, may waive part of the cancellation fee if the function room is rebooked.
A rooming list stating arrival and departure dates of individual guests is required 14 days prior to the event date, together with billing instructions including personal expenses such as mini bar and telephone calls. Additional reservations can be made up until arrival time but availability cannot be guaranteed.
Cancellation or release of rooms:
a) 90 - 61 days prior to arrival
20% of the room block may be released without incurring any penalties. Any cancellations greater than 20% of room block will incur 50% of the rate of additional rooms cancelled.
b) 60-31 days prior to arrival
10% of remaining rooms may be cancelled. In excess of this amount a cancellation fee equal to one night’s accommodation rate per room cancelled will apply.
c) 30 days prior to arrival:
Full cancellation fees apply for all room night’s cancelled.
d) 10 days prior to arrival
Any rooms not rooming listed will be released with full cancellation fees payable.
All cancellations/amendments must be received in writing.
Sofitel Auckland Viaduct Harbour is located in the heart of Auckland, a unique maritime experience between vibrant Viaduct Harbour and the new Wynyard Quarter. Inspired by New Zealand's landscape and culture, boasting panoramic views of the Waitemata Harbour, this beautifully designed hotel is a true landmark destination.
With the view to tailoring exclusive and personalised business experiences for your company, our team is dedicated to your event from beginning to end. Committed to your success, our passion for excellence will turn your event into a ‘Magnifique’ experience to remember for you and your delegates.