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Moon Palace Cancun

Key Highlights

Venue Type Resort
Brand Palace Resorts
Rating Rating Information 4 Stars
Distance From Airport 5 Miles
Year Built/Year Renovated 1996/2015
Number of Sleeping Rooms 2,404
Number of Meeting Rooms 59
Meeting Room Space > 100,000 Sq. Ft.


Moon Palace Cancun, AAA Four Diamond recipient, is recognized as one of the top all-inclusive meeting resorts in the Mexican Caribbean. With over $100 million in enhancements, the resort is redefining all-inclusive once again, with enhanced ballrooms and upgraded meetings facilities, renovated gues...
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Awards and Ratings

  • AAA Rating Information
  • 4 Diamonds
  • Northstar Rating Information
  • 4 Stars

Venue Awards

- Winner of TravelAge West Wave Award for Best All-Inclusive Hotel Chain, Mexico 2014 - Winner of MeetingsNet Paragon Award 2014 - Winner of Successful Meetings Pinnacle Award 2014 - TripAdvisor Traveler's Choice Award for Top 25 Hotels for Families 2014 - Ranked #25 in Travel + Leisure's World's Best Awards 2014 - Gold medal winner of 2014 Travel Weekly Magellan Award for best Family Resort/Hotel - Silver medal winner of 2014 Travel Weekly Magellan Award for best Business/Conference and best Resort/Hotel - Awarded Certificate of Excellence by TripAdvisor 2014 - Winner of’s Readers’ Choice Best All-Inclusive Resort for 2013 - TripAdvisor Traveler's Choice Award for Top All-Inclusive Resort in Mexico for 2013 - ConventionSouth’s 2013 Readers’ Choice Award


Room Features and Guest Services
Free Local Calls
Ocean/Water Views
Voice Mail Box
Luggage Storage
Concierge Services
Garden Views
Room Service
Facility Information
All Inclusive
Restaurant on Site
Onsite Catering
Gift Shop on Site
Wheelchair Accessible
Rental Car Services
Semi Private Space
Private Space
Outdoor Space
Free Parking
Valet Parking Available
Business Services
Business Center
Audio/Video Capabilities
Video Conferencing
VIP Services
Recreational Activities
Outdoor Pool
Health Club
Golf on Grounds
Water Sports
Venue Accessible By
Equipment Available
Portable Walls
Dance Floors
Loading Dock Available

Cancellation Policy

Any reduction received 7 days or less is non-refundable minus rooms resold.

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