Hilton Playa del Carmen, an All-Inclusive Adult Only Resort

Seasonality

Cancellation Policy

DEPOSIT POLICY * Room block will be confirmed upon receipt of signed contract and deposit of 10% of total estimated charges. *Payment of additional 30%, 6 months prior to group’s arrival. *Payment of additional 30%, 3 months prior to group’s arrival *Remaining total charges 30 days prior to group’s arrival *Any outstanding balance must be paid prior to group departure CANCELLATION a) From the date of execution of this Agreement to 365 days prior to the first date on the Room Night Commitment: 20% of the Estimated Total Revenue. b) From 365 days to 180 days prior to the first date on the Room Night Commitment: 40% of the Estimated Total Revenue. c) From 179 days to 91 days prior to the first date on the Room Night Commitment: 70% of the Estimated Total Revenue. d) From 90 days to 31 days prior to the first date on the Room Night Commitment: 90% of the Estimated Total Revenue. e) From 30 days to 0 days prior to the first date on the Room Night Commitment: 100% of the Estimated Total Revenue, plus any documented cancellation fees, penalties or expenses incurred by Hotel as a result of cancelling the services of any third party vendor hired by Hotel for purposes of Group’s Event. GUEST ROOM ATTRITION a) Between the date of execution of this Agreement and 180 days prior to the first date on the Room Night Commitment: up to 10% of the room block per night may be cancelled by Group without charges. Each room night cancelled above this threshold will be charged 25% of the Guest Room Rate for such room night at the contracted occupancy. b) Between 179 and 60 days prior to the first date on the Room Night Commitment: up to 5% of the remaining room block per night may be cancelled without charges. Each room night cancelled above this threshold will be charged 50% of the Guest Room Rate for such room night at the contracted occupancy. c) Between 59 and 31 days prior to the first date on the Room Night Commitment: up to 5% of the remaining room block per night may be cancelled without charges. Each room night cancelled above this threshold will be charged 75% of the Guest Room Rate for such room night at the contracted occupancy. d) Any guest room cancellations within 30 days prior to the first date on the Room Night Commitment, no shows, late arrivals and early departures: All cancelled and/or unused room nights will be charged 100% of the Guest Room Rate for such room night at the contracted occupancy.

Additional Information

This adults-only resort has raised the bar on all-inclusive vacationing with inspired architecture, richly appointed accommodations, and gourmet restaurants, in the heart of one of the Caribbean’s trendiest destinations. Incomparable service and inclusions combined with Playa del Carmen’s small-town charm and beautiful beaches make Hilton Playa del Carmen an All-inclusive Resort ideal for adults-only tropical getaways as well as sophisticated meetings, events, weddings, and social gatherings. Adults only All Inclusive Resort in a perfect beachfront location, 45 minutes from Cancun International Airport and mere steps from Playa del Carmen's famous 5th Avenue, 8 restaurants, 6 bars, and lounge areas with unique dining options including a la carte restaurants, gourmet buffets, and 24 hours in-suite dining, Innan Spa with hydrotherapy área, Beauty Parlor Fitness Center, and complimentary Wi-Fi. Luxury accommodations and superior amenities all suites with double Hottub, terrace with hammock, and Swim-up suites. Our Meeting and Conventions facilities have over 6,496.29 sq. ft. of banquet and meeting room space, accommodating up to 700 people theatre- style or up to 600 people for a cocktail reception, and 500 banquet style with wide sage, three breakout room, executive boardroom for 12 Professional state of the art technology. Unlimited Wi-Fi connectivity in all suites and all resort áreas