The Ritz-Carlton, Cancun

Cancun Luxury hotel
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ChainMarriott International Hotels
The Ritz-Carlton
Total meeting space1,858 sq. m
Guest rooms363
Retorno del Rey #36, Zona Hotelera
Zona Hotelera
Cancun 77500

The Ritz-Carlton, Cancun

Cancun Luxury hotel
Learn how the Cvent Supplier Network works


Forbes Travel Guide


Forbes Travel Guide & American Automobile Association Mexico’s most awarded resort and the only oceanfront resort in the world with Fobes Five-Star Award & three distinctive AAA Five-Diamond Awards. • Five Star Resort Rating (2016-2017) • Five Diamond Resort Rating (1995-2017) • Five Diamond Restaurant Rating for The Club Grill • Five Diamond Restaurant Rating for Fantino


Room features and guest services

  • Concierge services
  • Laundry service
  • Luggage storage
  • Room service
  • View (Ocean or water)
  • Voicemail box


  • Extended stay
  • Onsite catering
  • Onsite gift shop
  • Onsite restaurant
  • Onsite security
  • Outside caterers allowed
  • Rental car service
  • Wheelchair accessible

Business services

  • AV capabilities
  • Business center
  • Video conference
  • VIP services

Recreational activities

  • Health club
  • Outdoor pool
  • Spa or salon
  • Tennis courts
  • Water sports
  • Whirlpool

Venue accessible by

  • Airport shuttle
  • Bus
  • Taxi


  • Dance floor
  • Loading dock
  • Piano
  • Portable heaters
  • Portable walls
  • Staging area

Photo gallery


Meeting space

Total meeting space1,858 sq. m
Meeting rooms10
Largest room1,041 sq. m
Second largest room622 sq. m

Guest rooms

Total guest rooms363
Single (One bed)203
Double (Two beds)112
Tax rate16%




Local Attractions

Xcaret, Archeological and Water Park


90 minutes away
Cozumel (Yucatec Maya: Kùutsmil, English: Island of the Swallows) is an island in the Caribbean Sea off the eastern coast of Mexico's Yucatán Peninsula, opposite Playa del Carmen, and close to the Yucatán Channel. Cozumel is one of the ten municipalities (municipios) of the Mexican state of Quintana Roo. Cozumel is a tourist destination for its balnearios, scuba diving, and snorkeling. The main town on the island is San Miguel de Cozumel. Tourism, diving and charter fishing comprise the majority of the island’s economy. There are more than 300 restaurants on the island and many hotels, some of which run dive operations, have swimming pools, private docks, and multiple dining facilities. Other water activities include para-sailing, kitesurfing, and a tourist submarine. There are also two dolphinariums. At the cruise ship docks there are several square blocks of stores selling Cuban cigars, jewellery, t-shirts, tequila, and a large variety of inexpensive souvenirs. There are many restaurants in San Miguel that have a huge variety of different cuisines. In downtown Cozumel there are several discothèques, bars, cinemas, stages and restaurants. The main plaza includes; seasonal vendors, Mayan fire shows and a fixed stage where Cozumelenians and tourists celebrate the Sunday evening with a dance into the night. All food and manufactured supplies are shipped to the island. Water is provided by three different desalination facilities located on the island.

Mesoamerican Barrier Reef

20 minutes away
Punta Nizuc reef is a natural garden of bright coral formations and home to an abundance of fish and other marine life. Beside this beautiful reef area you can visit the Cancun's Underwater Museum.
Several locations
Cancun, MX 77500

Whale Shark

60 minutes away
Get to see and snorkel to the north of Cancun with the biggest fish in the world, the enormous but harmless Whale Shark, and observe dolphins, mantas, sea turtles, birds and many other animals at the Quinatana Roo coast.
Severl Locations
Isla Mujeres, MX 77400


Historical landmark
120 minutes away
Live the experience beginning the tour around the archaeological site of Coba, the most important Maya site in the northwestern Yucatan Peninsula, comparable in size and importance with Chichen Itza, where you will meet the pyramid of “Nohoch Mul” what means “great mound” in Maya language, the highest pyramid of the State of Quintana Roo.
Coba, MX 77740

Deep Sea Fishing

20 minutes away
If you’re looking for sports fishing, the waters off Cancun are filled with a vast diversity of fish including Red Snapper, Barracuda, Bonito, Horse Mackerel, Dorado, Wahoo, Marlin and Sailfish.
Several locations
Cancun, MX 77500

Chichen Itza (Mayan Ruins)

Historical landmark
2 hours away
The great ancient city of Chichén Itzá in the Yucatán peninsula figures among the most important sites in ancient México. A UNESCO World Heritage Site, its name means “The city by the well of the Itza people.” Chichén Itzá flourished during 950–1200 CE. Two imposing buildings have astronomical significance – the Caracol, or the Observatory, and the pyramid of El Castillo, also known as the Temple of Kukulkán. Even though the city had been abandoned by the time the Spanish arrived in early 1500s, its influence was long-lasting and still palpable at that time. Early chronicles document that the local Maya population had memory of this place and of the Itza people from the west. There is archaeological evidence of ceremonial activity continuing through the 1550s. Today, many thousands of Maya people live and work in the towns and villages of this region of the Yucatán including large teams of professionals who work on the restoration and maintenance of the ancient city. Chichén Itzá is a large site with more than 20 building groups connected by 75 roadways. Chichén Itzá has the largest ball court in all of Mesoamerica.

Cenotes - Natural water caves

40 minutes away
Experience these natural museums filled with a kaleidoscope of speleothems and swim amidst the thousands of stalactites and stalagmites found these natural reserves. Learn and marvel in this ancient, magical subterranean world that until now has remained unexplored for millions of years.
Several locations
Cancun, MX 77500

Distance from airport

  • 18.02 km from venue


  • Complimentary parking
  • Valet parking$20.00 / day


Where the cerulean blue Caribbean Sea meets a cloudless sky, the sun emerges to mark the beginning of another brilliant day at The Ritz-Carlton, Cancun, one of the most elegant luxury hotels nestled along Mexico's alluring Mayan coastline. Our oceanfront hotel boasts a pristine beach that can keep you busy with a wealth of waterfront activities, or content to do nothing at all. Additionally, our luxury Cancun hotel promises dining experiences that are nuanced with the definitive flavors of Mexico, a spa that adapts ancient Mayan therapies with a modern aesthetic, and the whisper of waves that make their way into your accommodations as a soothing wake-up call. Perfect for couples and families alike, The Ritz-Carlton, Cancun offers a dream-like escape to another world, determined to leave you breathless.


High season
Jan 1 – Apr 30
Dec 16 – Dec 31
Shoulder season
May 1 – Aug 14
Low season
Aug 15 – Dec 15

Cancellation policy

72 Hours

Facility restrictions

Please note that all indoor areas of the resort are non-smoking.

Additional information

The hotel offers 363 guest rooms, all guest rooms offer breathtaking views of the Caribbean Sea. • 152 Ocean View room • 115 Ocean Front room • 5 Ocean View Suite • 31 Ocean Front Suite • 47 Club Ocean View room • 8 Club Executive Suite • 2 Club Master Suite • 1 Three-Bedroom Ocean Front Suite • 1 Ritz Carlton Suite