Hyatt Zilara Riviera Maya

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Carretera Federal 387, KM 299 Riviera Maya Playa del Carmen 77710

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01/01/2024 – 12/23/2025

Diamond Advantages

01/01/2024 – 12/23/2025

Our Compliments To You

01/01/2024 – 12/23/2025

Amenities

Room features and guest services

  • Calls (local)
  • Concierge services
  • Internet access
  • Laundry service
  • Room service
  • View (garden)
  • View (ocean or water)

Facilities

  • All inclusive
  • Onsite catering
  • Onsite gift shop
  • Onsite restaurant
  • Rental car service
  • Space (outdoor)
  • Space (private)
  • Wheelchair accessible

Business services

  • AV capabilities
  • Business center
  • Video conference
  • VIP services

AV capabilities

  • AV equipment
  • High speed internet
  • Onsite AV staff

Recreational activities

  • Health club
  • Outdoor pool
  • Spa or salon
  • Tennis courts
  • Water sports
  • Whirlpool

Venue accessibility

  • Airport shuttle
  • Bus
  • Taxi

Equipment

  • Dance floor
  • Portable walls
  • Staging area

Distance from airport

  • 27.7 mi. from venue

Parking

  • Complimentary parking
  • Valet parking

Hyatt Zilara Riviera Maya Meeting Space

Total meeting space6,747 sq. ft.
Meeting rooms1
Largest room5,100 sq. ft.
Second largest room4,757 sq. ft.
Space (Private)6,747 sq. ft.
Space (Outdoor)Available
Filters

Guest Rooms

Total guest rooms291
Single (1 bed)233
Double (2 beds)58
Suites291

More

Hyatt Zilara Riviera Maya, situated amidst lush mangroves and perched on an extensive private white-sand beach, offers an exclusive adults-only, all-inclusive experience spanning a breathtaking 70-acre beachfront, recognized as one of the best in the Riviera Maya. Nestled between Cancun and Playa del Carmen in the secluded and enchanting Riviera Maya. Just 40 minutes away from the Cancun International Airport and six miles from Playa del Carmen. 291 All-Suite Rooms, 1 Sprawling Pool, 6 Dining Options, 4 Bars, and 6 Event Venues totaling Event Space, our resort embodies the essence of a modern hacienda. Boasting over 6,000 square feet of contemporary conference facilities, including a spacious ballroom capable of hosting up to 500 guests in theater style, Hyatt Zilara Riviera Maya offers the perfect oceanfront setting for corporate meetings and incentive trips, with every detail meticulously designed for success.

Seasonality

Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
High season
Nov 2 – Dec 31
Jan 1 – Apr 30
Shoulder season
Low season
May 1 – Nov 1

Cancellation Policy

In the event that the Client/Group or Groups terminates this Agreement other than as may be expressly permitted herein, the Client/Group shall pay within 30 days of notice of cancellation, in lieu of any other amounts due hereunder or otherwise in respect of this Agreement, liquidated damages determined as follows: •180 days or more, prior to the scheduled group arrival date, no liquidated damages will be assessed. •179 - 122 days: Complete cancellation will result in a One-night charge per person reserved per group. •121- 61 days: Complete cancellation will result in a two-night charge per person reserved per group. •60 days prior to group arrival date: Complete cancellation will result in Total charge for the entire stay per group. Client reserves the right of cancellation without liability if the group cannot meet because of significant physical changes in the hotel caused by new construction or extensive renovation, fire damage or labor strikes. The Hotel shall make its best efforts to sell all canceled rooms but shall not be bound to do so. In the event that the Hotel is able to resell canceled rooms, the Hotel is successful in reselling canceled rooms, no liquidated damages will be assessed for those rooms.

Additional Information

The friendly layout and intimacy of our resort allow us to tailor and personalize each group experience, making it the perfect place for groups who want to interact closely and spend quality time together without wasting time on transfers or dealing with large distances. Instead, all areas are conveniently close by. Every detail of our resort is designed to evoke a feeling of comfort, belonging, and pure bliss. We are thrilled to present you with a personalized proposal tailored to your group's specific needs. Take advantage of our applicable promotions designed to create memorable experiences and events for you!

Additional Material

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