Riu Emerald Bay

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Av. Sabalo-Cerritos 3404 Mazatlan 82110

Ratings

Northstar
4

Awards

-HolidayCheck Recommended 2018 -Loved by Guests 2017 - hotels.com -Quality Assurance Awards 2016 -Travelife Gold Award -Tripadvisor-Certificate of Excellence 2013

Amenities

Room features and guest services

  • Concierge services
  • Internet access
  • Laundry service
  • Luggage storage
  • View (garden)
  • View (ocean or water)

Facilities

  • All inclusive
  • Onsite gift shop
  • Onsite restaurant
  • Onsite security
  • Rental car service
  • Space (private)
  • Space (semi-private)
  • Wheelchair accessible

Business services

  • AV capabilities
  • Business center

Recreational activities

  • Outdoor pool
  • Spa or salon
  • Tennis courts
  • Water sports
  • Whirlpool

Venue accessibility

  • Bus
  • Taxi

Distance from airport

  • 19.88 mi. from venue

Parking

  • Complimentary parking
  • Paid parking

Riu Emerald Bay Meeting Space

Meeting rooms1
Largest room5,164 sq. ft.
Second largest room2,582 sq. ft.
Space (Private)Available
Space (Semi-private)Available
Exhibit Space5,000 sq. ft.
Filters

Guest Rooms

Total guest rooms1,000
Suites3

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Cancellation Policy

Traditional Groups Cancelation Policies (+10 rooms) -Within 91 days or more prior group's arrival, without penalty. -Between 90 and 61 days prior group's arrival, initial deposit will not be refundable. -Between 60 and 46 days prior group's arrival, group will have 1 night penalty per room. -Between 45 and 31 days prior group's arrival, group will have 2 night penalty per room. -Cancellations 30 days or less prior group's arrival, will apply no refund policy. ** All reductions and cancellations must be requested in writing prior to the cut off dates outlined. Verbal reductions and cancellations shall not be binding ** Traditional Groups Reduction Policies: -Within 61 days or more prior group's arrival , without penalty. -Between 60 and 46 days prior group's arrival, reductions of 25% of the total room block without penalty; 75% of the remaining cancelled rooms will have 1 night penalty per room. -Between 45 and 31 days prior group's arrival, reductions of 15% of the total room block without penalty; 85% of the remaining cancelled rooms will have 2 nights penalty per room. -Reductions 30 days or less prior group's arrival, will apply no refund policy

Facility Restrictions

-All hotel guests are required to wear an "All Inclusive" wristband for identification purposes. -In accordance with Mexican law smoking is not permitted inside the hotel: guests may only smoke outdoors.

Additional Information

-NO time share! 100% supporters of Travel Agents! -Hotel extension inaugurated in September 2019 -Spacious complex bordering Playa Las Brujas beach -All Inclusive 24 hours -A wide ranging entertainment programme for adults and children offered by RIU's entertainment team -5 swimming pools and children's pool with slides -"Splash Water World" with different water slides -Free WiFi throughout hotel

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