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Viceroy Riviera Maya, a Luxury Villa Resort
Playa Xcalacoco Frac 7 Riviera Maya, Playa del Carmen, Mexico, 77710
Venue Details
ChainViceroy Hotel Group
BrandViceroy HotelsHighgate
Built2002
Renovated2019
Total meeting space110,000 sq. ft.
Guest Rooms41
Venue typeHotel
Industry Ratings
Forbes Travel Guide
AAA
Awards
Industry awards
This intimate beachfront luxury resort with only 41 standalone one-bedroom villas accommodations with rain forest views and superior room amenities such as 1000 sq feet in size or more, heated private pool , interior and moon shower and location within walking distance to the beach. For groups it offers on-site coordinator and unique ocean-view event venue options. All guests enjoy intuitive service, inspired culinary options and easy access to neighboring attractions including a nearby golf-course, marina, shopping areas and Mayan Ruins within the hour.
List of accolades:
- Forbes Travel Guide – Viceroy Riviera Maya
- AAA Four Diamonds – Viceroy Riviera Maya
- Named in the Top 10 Best Resort Hotels in Mexico by Travel + Leisure World’s Best Awards 2022
- Named in the Top 20 Resorts in Eastern Mexico by Condé Nast Traveler 2022 Readers’ Choice Awards 2022
- Named in the Best Hotels in Mexico by U.S. News & World Report Best Hotels 2023.
Amenities
Room features and guest services
- Concierge services
- Internet access
- Laundry service
- Luggage storage
- Room service
- View (garden)
Facilities
- Extended stay
- Onsite catering
- Onsite gift shop
- Onsite restaurant
- Onsite security
- Pet friendly
- Rental car service
- Space (outdoor)
- Space (private)
- Wheelchair accessible
Business services
- VIP services
Recreational activities
- Health club
- Outdoor pool
- Spa or salon
- Water sports
- Whirlpool
Transportation
- Airport shuttle
- Taxi
Room features and guest services
- Concierge services
- Internet access
- Laundry service
- Luggage storage
- Room service
- View (garden)
Facilities
- Extended stay
- Onsite catering
- Onsite gift shop
- Onsite restaurant
- Onsite security
- Pet friendly
- Rental car service
- Space (outdoor)
- Space (private)
- Wheelchair accessible
Meeting rooms
Total meeting space
110,000 sq. ft.
Largest room
1,000 sq. ft.
Space (private)
1,000 sq. ft.
Meeting rooms
5
Second largest room
800 sq. ft.
Exhibit space
2,000 sq. ft.
Space (outdoor)
2,000 sq. ft.
Meeting rooms
Total meeting space
110,000 sq. ft.
Largest room
1,000 sq. ft.
Space (private)
1,000 sq. ft.
Meeting rooms
5
Second largest room
800 sq. ft.
Exhibit space
2,000 sq. ft.
Space (outdoor)
2,000 sq. ft.
Explore Meeting Rooms
Find the perfect room with setup charts and interactive 3D floor plans.
Meeting space
Name | Room size | Ceiling height | Maximum capacity | U-Shape | Banquet rounds | Cocktail rounds | Theater | Classroom | Boardroom | Hollow square | Perimeter seating |
|---|---|---|---|---|---|---|---|---|---|---|---|
La Marea | 1,000 sq. ft. 32 x 30 sq. ft. | 40 ft. | 70 | 30 | 60 | 70 | - | 60 | - | 30 | 30 |
Pool Deck | 2,000 sq. ft. 55 x 40 sq. ft. | - | 100 | - | 100 | 100 | - | - | - | - | - |
Lobby Palapa | 1,000 sq. ft. 30 x 40 sq. ft. | 50 ft. | 60 | 20 | 60 | 60 | - | 50 | 30 | - | - |
Beach | 6,500 sq. ft. 100 x 65 sq. ft. | - | 100 | - | 100 | 100 | - | - | - | - | - |
Coral Rooftop | 800 sq. ft. - | - | 60 | 18 | 40 | - | 60 | 8 | 22 | - | - |
Guest rooms
Total guest rooms
41
Single (1 bed)
41
Single (1 bed) rate
$450.00 - $850.00
Suites
41
Tax rate
16%
Occupancy rate
3%
Total guest rooms
41
Single (1 bed)
41
Single (1 bed) rate
$450.00 - $850.00
Suites
41
Tax rate
16%
Occupancy rate
3%
Location
Getting Here
Distance from airport
35 mi
Distance from airport 35 mi
Parking in the area
Parking in the area
Valet parking
( $8.00/day )
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Affiliated Organizations (1)
Highgate is an industry-leading hotel management firm, managing a diverse portfolio of over 450 branded and independent hotels & resorts across North
Additional Information
Additional details
Each villa offers a private plunge pool, outdoor moon shower, spacious indoor-outdoor living areas, and personalized butler service, creating an elevated and highly private guest experience. The resort offers a collection of unique beachfront and jungle venues for welcome receptions, meetings, private dinners, wellness activities, and bespoke events. With its boutique scale, adults-focused atmosphere, award-winning dining, luxury spa, and ability to provide near-exclusive or full-resort buyout experiences, Viceroy Riviera Maya delivers a level of personalization, privacy, and authenticity rarely found in larger convention-style resorts. Conveniently located just 40 minutes from Cancun International Airport, the resort offers an unforgettable setting for intimate luxury events and transformative group experiences.
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Venue Type
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Venue Rating
Guest Rooms
Meeting Rooms
Largest Room
Meeting Space
Current venue
Viceroy Riviera Maya, a Luxury Villa Resort
Hotel
Playa del Carmen, MX
41
5
1,000 sq. ft.
110,000 sq. ft.
Viceroy Riviera Maya, a Luxury Villa Resort Frequently Asked Questions
Explore frequently asked questions from the Viceroy Riviera Maya, a Luxury Villa Resort regarding Health and Safety, Sustainability, and Diversity and Inclusion
Sustainable Practices
Please provide comments or a link to any publicly communicated Viceroy Riviera Maya, a Luxury Villa Resort's sustainability or social impact goals/strategy.
No response.
Does Viceroy Riviera Maya, a Luxury Villa Resort have a strategy that focuses on the elimination and diversion of waste (i.e. plastics, papers, cardboard, etc.)? If yes, please elaborate on your strategy of elimination and diversion of waste.
No response.
Diversity and Inclusion
For US hotels only, is Viceroy Riviera Maya, a Luxury Villa Resort and/or parent company certified as a 51% diverse owned business enterprise (BE)? If yes, please indicate which one of the following you are certified as:
No response.
If applicable, could you please provide a link to Viceroy Riviera Maya, a Luxury Villa Resort's public report on their commitments and initiatives related to diversity, equity, and inclusion?
No response.
Health and Safety
Were practices at Viceroy Riviera Maya, a Luxury Villa Resort developed based on health service recommendations from public governmental entities or private organizations? If Yes, please list which organizations were used to develop these practices.
No response.
Does Viceroy Riviera Maya, a Luxury Villa Resort clean and sanitize public areas and publicly accessible facilities (i.e. meeting rooms, restaurants, elevator banks, etc.)? If yes, describe any new measures that are taken.
No response.
Please explain, if applicable, the carbon offsetting options you offer to corporations.
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to sustainability and social impact goals and initiatives.
Has your hotel taken steps to reduce single-use plastics, such as removing plastic straws (except upon request for guests with disabilities), stirrers and cotton buds? If yes, please provide detail as to the steps you have taken to reduce single use plastics?
Does your hotel generate (onsite) or purchase (offsite) renewable energy (beyond your utility's standard offerings)? If yes, please describe your practices for generating or purchasing renewable energy.
Does your hotel engage in activities to protect & restore the natural environment in which it is located (i.e. trees planted, coral reef restored, etc.)?
Will your hotel be imposing any additional fees for cleaning services? If yes, please specify those fees.
Are specific cleaning/disinfection routines in place for pillows, duvets and their covers, headboard, bathrobe etc.? If yes, please describe.
Please include a link to your public report on community impact if applicable.
Please provide any other comments you wish to make regarding your efforts/initiatives to obtain certification in these programs.
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to diversity, equity, and inclusion.
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