El Dorado Royale a Spa Resort by Karisma

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Playa del Carmen Resort
ChainKarisma Hotels & Resorts
Karisma Hotels & Resorts
Total meeting space1,858 sq. m
Guest rooms478
KM 45
Carretera Cancun-Tulum, Riviera Maya
Playa del Carmen 77710

El Dorado Royale a Spa Resort by Karisma

Learn how the Cvent Supplier Network works
Playa del Carmen Resort


Pick Your Perks

09/18/2019 – 01/04/2022

Need dates

  • 08/16/202008/30/2020
  • 09/06/202010/04/2020
  • 01/04/202101/11/2021




• 2017 Best Hotels in Mexico by U.S. News & World Report • Gold certification for Travelife sustainable tourism • 2014 TripAdvisor Certificate of Excellence • 2014 TripAdvisor Travelers’ Choice Awards – Top 25 Hotels for Romance in Mexico • 2012 Travel Weekly Gold Medal Award from Tui First Choice- Best Premier Accommodation El Dorado Royale • Expedia® Insiders’ Select™ 2012 hotel, one of Expedia.com top-ranked properties • Green Globe Certification for Sustainable Travel & Tourism 2012, 2014, 2016 • AAA Four Diamond Award Winning Hotel 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015 • Quality Assurance Award from MLT Vacations for 2006, 2010, 2011 • Wine Spectator’s Awards of Excellence at D’ Italia restaurant, 2010, 2011, 2015 • Wine Spectator’s Award of Excellence at Fuentes restaurant, 2008, 2009, 2010, 2011, 2012, 2015 • First Choice Gold Medal Award: Best Premier Accommodation 2011 • First Choice Gold Medal Award: Top Gold Medal winner 2011 • First Choice Gold Choice Award: Best Tropical Accommodation (Overall Winner), 2010 • Thomas Cook – Marque of Excellence, 2004, 2005, 2007, 2008 • RCI Excellence in Service, 2009 • RCI Gold Crown 2005, 2006, 2007, 2008, 2009 • First Choice – TUI Best Winter Accommodation, 2008 • Gold Choice by First Choice, 2008 • Voted Best Boutique Hotel Chain by Travel Weekly’s Reader’s Choice Awards, 2008 • Received the Best Hotel for Romance Award by TripAdvisor Travelers, 2008 • Voted one of the Top 100 hotels in the world by Conde Nast Traveler Readers, 2007 • First Choice- TUI Hotel of the Year, 2007 • Thomas Cook – Airtours-Best in Long haul, 2007 • Expedia Insider’s Select, 2007 • Beverly Clark’s Elite Wedding Collection, 2007 • First Choice – World Travel Market Hotel of the Year, 2007 • First Choice – World Travel Market Best Tropical Accommodation, 2007 • First Choice – TUI Best Tropical Accommodation, 2006 • Thomas Cook- Thomas Cook Best in All Inclusive Long haul, 2006 • Thomas Cook Best Luxury Hotel, 2006, 2007 • First Choice-Worlds Travel Market Best Tropical Accommodation, 2006 • Vacances Transat Holidays, Transat Star Award Winner, 2004 • Cristal Check Safety First 2004, 2005 • Berwick Travel-Pinnacle Collection, 2005 • Voted Best Hotel in the World by TUI Travelers • 4A Vacations – the Best New Resort • Berman Travel the Six Palm Tree Award • Cristal Check Safety First – Certificate of Achievement, HACCP Principles (Hazard Analysis Critical Control Points)


Room features and guest services

  • Calls (Toll-free)
  • Concierge services
  • Internet access
  • Laundry service
  • Luggage storage
  • Room service
  • View (Garden)
  • View (Ocean or water)
  • Voicemail box


  • All inclusive
  • Onsite catering
  • Onsite gift shop
  • Onsite restaurant
  • Onsite security
  • Rental car service
  • Space (Outdoor)
  • Space (Private)
  • Space (Semi-private)

Business services

  • AV capabilities
  • Business center
  • Video conference
  • VIP services

Recreational activities

  • Health club
  • Outdoor pool
  • Spa or salon
  • Tennis courts
  • Water sports
  • Whirlpool

Venue accessibility

  • Airport shuttle
  • Bus
  • Taxi


  • Dance floor
  • Portable walls
  • Staging area

Photo Gallery


Meeting Space

Total meeting space1,858 sq. m
Meeting rooms5
Largest room1,430 sq. m
Second largest room456 sq. m
Space (Private)1,789 sq. m
Space (Semi-private)Available
Space (Outdoor)Available
Exhibit Space1,858 sq. m

Guest rooms

Total guest rooms478




Local Attractions

Mayakoba Championship Golf Course

16 km away

Cancun Travel Guide

Playa del Carmen Travel Guide

Riviera Maya Travel Guide

Distance from airport

  • 32 km from venue


  • Complimentary parking
  • Valet parking


Located on a mile-long beach, El Dorado Royale is an adults-only, AAA Four Diamond resort with over 20,000 sqft of event and meeting space, 478 suites, 6 pools, 14 world-class restaurants and 10 bars. It also hosts its very own 76,000 square-foot hydroponic greenhouse, which sources herbs & produce not only for El Dorado Royale, but also for Karisma Hotels: El Dorado Spa Resorts, Generations Resorts and Azul Beach Resorts throughout the region. Ideal for group bonding, the resort is home to sprawling ballrooms and Bonanza Ranch, an eco-park which was designed for team building activities. Other group happenings include fitness classes, dance lessons, tour excursions, and wine tastings. El Dorado Royale's luxurious suites, lush gardens, and stunning ocean views are sure to provide the perfect backdrop for your group. El Dorado Royale a Spa Resort, is located in the heart of the Riviera Maya, facing the beautiful Mexican-Caribbean. • 25 minutes south of Cancun International Airport • 35 minutes south of downtown Cancun • 15 minutes north of Playa del Carmen • 5 minutes south from Puerto Morelos • 25 minutes away from “Playacar Golf Club” • 10 minutes out from “Mayakoba championship” golf course

Facility Restrictions

Adults Only

Additional Information

Karisma Hotels & Resorts features the renowned Gourmet Inclusive® concept, a hospitality philosophy that addresses every detail at every touch-point of your resort experience; from swim-up rooms, infinity ledge personal pools, gourmet “a la carte” restaurant experience to 24hr room service. Our bars and lounges offer a large variety of premium brands and a large selection of house wines. A very select wine list is available upon request at an additional cost.