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Grand Hyatt Playa Del Carmen Resort

1a Avenida esquina Calle 26 Colonia Centro, Quintana Roo, Playa del Carmen, Mexico, 77710
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Venue Details

ChainHyatt Hotels
BrandGrand Hyatt
Built2015
Renovated-
Total meeting space14,944 sq. ft.
Guest Rooms314
Venue typeResort

Industry Ratings

AAA
Northstar

Awards

Industry awards
2020 GBAC Star (Global Biorisk Advisory Council) 2020 TripAdvisor - Traveler´s Choice Awards 2020 AAA Four Diamond Award 2018 World Luxury Spa Award 2019 Distintivo H “I wanted to thank you for all the attention, the excellent team, the availability and the professionalism of the Grand Hyatt Playa del Carmen. Hopefully we have not bothered too much, everyone left with a smile, the dinners were amazing. Believe me you will be highly recommended and I hope we can work together again. Thank you very much and a hug from my team...” Cosmetics and Perfumes – August 2019

Amenities

Room features and guest services
  • Concierge services
  • Internet access
  • Laundry service
  • Luggage storage
  • Room service
  • View (garden)
  • View (ocean or water)
  • Voicemail box
Facilities
  • All inclusive
  • Extended stay
  • Onsite catering
  • Onsite gift shop
  • Onsite restaurant
  • Onsite security
  • Pet friendly
  • Rental car service
  • Space (outdoor)
  • Space (private)
  • Space (semi-private)
  • Wheelchair accessible

Meeting rooms

Total meeting space
14,944 sq. ft.
Largest room
6,286 sq. ft.
Space (private)
Available
Meeting rooms
18
Second largest room
5,721 sq. ft.
Exhibit space
1,000 sq. ft.
Space (semi-private)
Available
Space (outdoor)
Available
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Meeting space

Name
Room size
Ceiling height
Maximum capacity
U-Shape
Banquet rounds
Cocktail rounds
Theater
Classroom
Boardroom
Hollow square
Grand Ballroom
5,721 sq. ft.
108.0 x 53.0 sq. ft.
15.8 ft.
600
100
400
600
470
380
80
112
Grand Ballroom A & B
3,814 sq. ft.
72.0 x 53.0 sq. ft.
15.8 ft.
380
80
316
380
380
168
64
92
Grand Ballroom B & C
3,814 sq. ft.
72.0 x 53.0 sq. ft.
15.8 ft.
380
80
316
380
380
168
64
92
Grand Ballroom A
1,907 sq. ft.
36.0 x 53.0 sq. ft.
15.8 ft.
180
48
130
180
144
84
40
64
Grand Ballroom B
1,907 sq. ft.
36.0 x 53.0 sq. ft.
15.8 ft.
180
48
130
180
144
84
40
64
Grand Ballroom C
1,907 sq. ft.
36.0 x 53.0 sq. ft.
15.8 ft.
180
48
130
180
144
84
40
64
Interior Foyer
2,066 sq. ft.
19.7 x 121.4 sq. ft.
12.7 ft.
150
--
150
----
Terrace Foyer
|
2,066 sq. ft.
19.7 x 121.4 sq. ft.
16.3 ft.
150
--
150
----
Sala 1
514 sq. ft.
22.8 x 22.6 sq. ft.
8.3 ft.
50
14
40
40
50
18
14
20

Guest rooms

Total guest rooms
314
Single (1 bed)
163
Single (1 bed) rate
$145.00 - $250.00
Double (2 beds)
115
Double (2 beds) rate
$145.00 - $250.00
Suites
36
Tax rate
16%
Occupancy rate
5%

Location

Getting Here

Distance from airport 34 mi
Parking in the area
Valet parking
( $14.00/day )
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Affiliated Organizations (1)

Grand Hyatt Hotels
Grand Hyatt Hotels
With stunning backdrops, unparalleled service and spectacular experiences, your next event will be nothing short of grand

Additional Information

Additional details

Our Grand Ballroom is 5,721 sq. ft. (divisible into three (3) sections); with an outdoor 2,100 sq. ft. pre-function area. Adjacent to our Grand Ballroom we offer beautiful Citrus Patio which provides an additional flexible 3,617 sq. ft. We feature thirteen (13) breakout rooms on two levels offering natural daylight and two (2) boardrooms.

Grand Hyatt Playa Del Carmen Resort Frequently Asked Questions

Explore frequently asked questions from the Grand Hyatt Playa Del Carmen Resort regarding Health and Safety, Sustainability, and Diversity and Inclusion

Sustainable Practices

Please provide comments or a link to any publicly communicated Grand Hyatt Playa Del Carmen Resort's sustainability or social impact goals/strategy.
Hyatt.com/WorldOfCare
Does Grand Hyatt Playa Del Carmen Resort have a strategy that focuses on the elimination and diversion of waste (i.e. plastics, papers, cardboard, etc.)? If yes, please elaborate on your strategy of elimination and diversion of waste.
No response.

Diversity and Inclusion

For US hotels only, is Grand Hyatt Playa Del Carmen Resort and/or parent company certified as a 51% diverse owned business enterprise (BE)? If yes, please indicate which one of the following you are certified as:
Hotel not in the United States
If applicable, could you please provide a link to Grand Hyatt Playa Del Carmen Resort's public report on their commitments and initiatives related to diversity, equity, and inclusion?
https://about.hyatt.com/content/dam/hyatt/woc/DEIReport.pdf

Health and Safety

Were practices at Grand Hyatt Playa Del Carmen Resort developed based on health service recommendations from public governmental entities or private organizations? If Yes, please list which organizations were used to develop these practices.
Yes, GBAC STAR Accreditation (Global Biorisk Advisory Council)
Does Grand Hyatt Playa Del Carmen Resort clean and sanitize public areas and publicly accessible facilities (i.e. meeting rooms, restaurants, elevator banks, etc.)? If yes, describe any new measures that are taken.
Yes, All public areas are disinfected at least every two hours. Grequently touched surfaces are sanitized on an ongoing basis depending upon frequency of use.
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