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Shangri-La Hotel, Surabaya

JL. May. Jend. Sungkono 120, Surabaya, Indonesia, 60256
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About us

The Shangri-La Hotel, Surabaya sits adjacent to the exclusive community of Darmo in Surabaya. This five star hotel is known for its secure, premier location and resort-like feel with lush tropical greenery and generous outdoor space abound. Being one of the premier Surabaya hotels, guests can easily access numerous golf courses, upscale shopping districts and the nearby international airport. Our award winning five-star deluxe hotel offers 385 guest rooms and suites, each ideally suited for travellers looking to experience Indonesia from a position of pure grace. The Shangri-La Hotel offers the highest level of event planning expertise, high-quality function spaces and is an ideal event venue in Surabaya. Our specialists will ensure that your meeting or special occasion is effective, memorable and enjoyable.

Venue Details

ChainShangri-La Hotels
BrandShangri-La City Hotels
Built1995
Renovated-
Total meeting space26,274 sq. ft.
Guest Rooms365
Venue typeHotel

Industry Ratings

Northstar
Indonesian Tourism Business Certification
Sertifikasi Usaha Pariwisata Indonesia

Amenities

Room features and guest services

  • Internet access
  • Laundry service
  • Room service
  • Voicemail box

Facilities

  • Onsite catering
  • Onsite gift shop
  • Onsite restaurant
  • Onsite security
  • Rental car service
  • Wheelchair accessible

Business services

  • AV capabilities
  • Business center
  • Video conference

Meeting rooms

Total meeting space
26,274 sq. ft.
Largest room
17,254.6 sq. ft.
Meeting rooms
17
Second largest room
6,781.3 sq. ft.
Standing capacity
1,900
Seating capacity
1,900
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Explore Meeting Rooms
Find the perfect room with setup charts and interactive 3D floor plans.

Meeting space

Name
Room size
Ceiling height
Maximum capacity
U-Shape
Banquet rounds
Cocktail rounds
Theater
Classroom
Boardroom
Grand Ballroom
17,254.6 sq. ft.
-
21.3 ft.
1900
-
700
1900
1800
890
-
Ballroom A
5,166.7 sq. ft.
98.4 x 52.5 sq. ft.
21.3 ft.-------
Ballroom B
5,166.7 sq. ft.
98.4 x 52.5 sq. ft.
21.3 ft.-------
Ballroom C
6,781.3 sq. ft.
98.4 x 68.9 sq. ft.
21.3 ft.-------
Pelangi
3,347.6 sq. ft.
-
11.8 ft.
240
100
120
-
240
150
-
Nirwana
2,023.6 sq. ft.
-
11.8 ft.
180
50
70
-
180
100
-
Madura
678.1 sq. ft.
-
12.5 ft.
48
-
20
30
48
24
-
Sulawesi
850.3 sq. ft.
-
12.5 ft.
48
-
48
40
40
48
-
Kalimantan
904.2 sq. ft.
-
12.5 ft.
60
-
30
40
60
30
-

Guest rooms

Total guest rooms
365

Location

Getting Here

Distance from airport 9.32 mi
Parking in the area
Complimentary parking
Valet parking

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Shangri-La Hotel, Surabaya Frequently Asked Questions

Explore frequently asked questions from the Shangri-La Hotel, Surabaya regarding Health and Safety, Sustainability, and Diversity and Inclusion

Sustainable Practices

Please provide comments or a link to any publicly communicated Shangri-La Hotel, Surabaya's sustainability or social impact goals/strategy.
https://sitecore-cd.shangri-la.com/-/media/Project/Shangri-La-Group/OurStory/Files/Community-And-Social-Impact/Sustainability-Reports/2020_SustainabilityReport.pdf
Does Shangri-La Hotel, Surabaya have a strategy that focuses on the elimination and diversion of waste (i.e. plastics, papers, cardboard, etc.)? If yes, please elaborate on your strategy of elimination and diversion of waste.
Yes, https://sitecore-cd.shangri-la.com/-/media/Project/Shangri-La-Group/OurStory/Files/Community-And-Social-Impact/Sustainability-Reports/2020_SustainabilityReport.pdf

Diversity and Inclusion

For US hotels only, is Shangri-La Hotel, Surabaya and/or parent company certified as a 51% diverse owned business enterprise (BE)? If yes, please indicate which one of the following you are certified as:
NA
If applicable, could you please provide a link to Shangri-La Hotel, Surabaya's public report on their commitments and initiatives related to diversity, equity, and inclusion?
https://sitecore-cd.shangri-la.com/-/media/Project/Shangri-La-Group/OurStory/Files/Community-And-Social-Impact/Sustainability-Reports/2020_SustainabilityReport.pdf

Health and Safety

Were practices at Shangri-La Hotel, Surabaya developed based on health service recommendations from public governmental entities or private organizations? If Yes, please list which organizations were used to develop these practices.
Yes, Bureau Veritas (BV)
Does Shangri-La Hotel, Surabaya clean and sanitize public areas and publicly accessible facilities (i.e. meeting rooms, restaurants, elevator banks, etc.)? If yes, describe any new measures that are taken.
Yes, Frequency cleaning and disinfectant increase
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