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Rydges Southbank Townsville Hotel
About us
NEWLY RENOVATED STANDALONE CONFERENCE CENTRE The Hotel boasts spectacular city and marina views and a full range of facilities, including an a la carte restaurant, superb accommodation, bar, pool, spa and complimentary onsite parking. The hotel and convention centre is ideally located within Townsville’s city centre, in the heart of the restaurant and cafe precinct. Close to entertainment venues and all major tourist attractions, it is perfect for those who like to be close to all the action. The newly renovated Southbank Convention Centre, is a standalone conference space and offers three purpose-built specially equipped state-of-the art conference rooms. These rooms can be opened up to form the Grand Ballroom, large enough for up to 500 delegates. High ceilings, state of the art built in AV and complimentary wifi make these spaces perfect for conferences, meetings, trade shows or social soirees. The Convention Centre also offers a boardroom that can be utilised as a secretariat or organiser retreat. There are an additional two meeting rooms located in Rydges Southbank Townsville next to the Convention Centre. Whether it's for ten or five hundred people, we understand that organising a conference or meeting takes a lot of time and hard work. With flexibility in packages and options our dedicated and experienced team are ready to help create a successful event.
Venue Details
Amenities
Room features and guest services
- Concierge services
- Internet access
- Laundry service
- Room service
Facilities
- Onsite catering
- Onsite restaurant
Business services
- AV capabilities
- Video conference
Recreational activities
- Outdoor pool
Transportation
- Bus
- Taxi
Equipment
- Dance floor
- Loading dock
- Staging area
Room features and guest services
- Concierge services
- Internet access
- Laundry service
- Room service
Facilities
- Onsite catering
- Onsite restaurant
Business services
- AV capabilities
- Video conference
Recreational activities
- Outdoor pool
Transportation
- Bus
- Taxi
Meeting rooms
Meeting rooms
Meeting space
Name | Room size | Ceiling height | Maximum capacity | U-Shape | Banquet rounds | Cocktail rounds | Theater | Classroom | Boardroom |
|---|---|---|---|---|---|---|---|---|---|
Boardroom | 215 sq. ft. 19.8 x 11.6 sq. ft. | 8.3 ft. | 12 | - | 12 | - | - | - | 12 |
Grand Ballroom | 4,629 sq. ft. 42.9 x 108.9 sq. ft. | 14.9 ft. | 500 | - | 350 | 400 | 500 | 250 | - |
Kingston | 1,399 sq. ft. 42.9 x 33 sq. ft. | 14.9 ft. | 80 | 30 | 70 | 80 | 80 | 45 | 30 |
Portside | 969 sq. ft. 28.1 x 34.7 sq. ft. | 8.3 ft. | 80 | 25 | 60 | 80 | 60 | 40 | 25 |
Raffles | 2,045 sq. ft. 42.9 x 42.9 sq. ft. | 14.9 ft. | 150 | 35 | 120 | 150 | 150 | 100 | 35 |
Savoy | 1,076 sq. ft. 33 x 33 sq. ft. | 14.9 ft. | 80 | 25 | 60 | 80 | 60 | 35 | 20 |
Location
Getting Here
Local Attractions
Magnetic Island
Castle Hill
Museum of Tropical North Queensland
Billabong Sanctuary
Reef HQ Aquarium
Nearby Vendors
Additional Information
Cancellation Policy
CANCELLATION We would be disappointed if your event was to be cancelled. However, we realise circumstances occasionally make this necessary. Cancellation of function rooms and accommodation must be advised in writing. If the Event is cancelled, the following conditions will apply: - NOTICE OF 120 DAYS OR MORE: Event & Catering Should the entire booking be cancelled by the Client, The Hotel will retain all deposits up until this point. (or see date change clause below). Accommodation Up to 25% of rooms held may be cancelled without penalty. Each room booking cancelled in excess of 25% will be subject to a cancellation fee equal to 10% of the contract rate. All cancellations must be received in writing and must be re-confirmed by the Hotel. NOTICE OF 90 DAYS OR LESS: Event & Catering Should the entire booking be cancelled by the Client, The Hotel will retain all deposits up until this point and a further cancellation fee equal to 20% of the total value of the event. Accommodation Up to 20% of rooms may be cancelled without penalty. For the remainder, a fee equal to 25% of the contracted accommodation charges will be payable on all cancelled room nights. All cancellations must be received in writing and must be re-confirmed by the Hotel. NOTICE OF 60 DAYS OR LESS: Event & Catering In the event of a cancellation made within 60 days of the event full room hire will be charged along with 50% of food & beverage items. Accommodation Up to 15% of rooms may be cancelled without penalty. Each room booking cancelled in excess of 15% will be subject to a cancellation fee equal to 50% of the contracted accommodation charges will be payable on all cancelled room nights. All cancellations must be received in writing and must be re-confirmed by the Hotel NOTICE OF 30 DAYS OR LESS: Event & Catering In the event of a cancellation made as late as less than 30 days to the function date, full payment of the estimated cost of the event will be incurred. Accommodation. Each room night cancelled will be subject to a cancellation charge equal to the full accommodation component (100%). Any additional rooms will be on a request basis at the best available rate, subject to availability. All cancellations must be received in writing and must be re-confirmed by the Hotel.
Additional details
The Convention Centre completed renovations and refurbishments in February 2019.
Rydges Southbank Townsville Hotel Frequently Asked Questions
Explore frequently asked questions from the Rydges Southbank Townsville Hotel regarding Health and Safety, Sustainability, and Diversity and Inclusion
Sustainable Practices
Diversity and Inclusion
Health and Safety
Please explain, if applicable, the carbon offsetting options you offer to corporations.
NA
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to sustainability and social impact goals and initiatives.
David_Stone@evt.com
Has your hotel taken steps to reduce single-use plastics, such as removing plastic straws (except upon request for guests with disabilities), stirrers and cotton buds? If yes, please provide detail as to the steps you have taken to reduce single use plastics?
Yes, QLD Govt legislation regarding single use plastics
Does your hotel generate (onsite) or purchase (offsite) renewable energy (beyond your utility's standard offerings)? If yes, please describe your practices for generating or purchasing renewable energy.
No
Does your hotel engage in activities to protect & restore the natural environment in which it is located (i.e. trees planted, coral reef restored, etc.)?
No
Will your hotel be imposing any additional fees for cleaning services? If yes, please specify those fees.
No
Are specific cleaning/disinfection routines in place for pillows, duvets and their covers, headboard, bathrobe etc.? If yes, please describe.
Yes, Lounge-armchairs-desk chair and other frequent use furniture to be sprayed with Oxivir or equivalent hospital grade disinfectant. Specific sanitation for high touch hard surfaces. TGA approved products.
Please include a link to your public report on community impact if applicable.
NA
Please provide any other comments you wish to make regarding your efforts/initiatives to obtain certification in these programs.
Our soon to launched corporate social responsibility program has been developed in the context of the UN SDGs, whilst our hotels have their own initiatives in respect of climate action, our new program will aim to outline targets & group wide initiatives
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to diversity, equity, and inclusion.
David_Stone@evt.com
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