2022

The 10th annual Cvent Excellence Awards honored event and hospitality professionals during a spectacular celebration held at Cvent CONNECT in Las Vegas. The second hybrid awards ceremony brought together the best innovators from across the industry for an exciting evening event with several new awards.

Event Professional Winners

Ace of Spaces

BCD Meetings & Events

BCD Meetings & Events use Cvent Event Diagramming and Cvent Supplier Network with other solutions to source and support in-person, hybrid, and virtual experiences for their client. Implementing health and safety questions in RFP’s for in-person experiences has allowed BCD to support clients effectively throughout the pandemic, sending more than 400 RFP’s in 2021 and producing nearly $70,000 in cost savings. 

Cvent Superstar

Marco Ogsimer, CWT Meetings & Events

With 15 years industry experience, Marco relies on his deep knowledge of Cvent to ensure CWT’s web builders and attendee managers are best equipped to support the global organization through. He has championed the adoption and use of new modules and regularly holds trainings and demos, all while ensuring his team is Cvent Certified.  He is a regular participant in early adopter programs and active in the Cvent Commmunity. Being a Cvent advocate has been essential to Marco’s success in managing a global team of Cvent Specialists.

Event Marketing Mastermind

YPO

YPO integrated Cvent with their existing tech stack to ensure a single source of truth across 3,600 annual events, with over 300,000 annual registrations managed each year. They pivoted to virtual using the Cvent Attendee Hub, creating the YPO Virtual Event Platform Ecosystem for their members. YPO saw a 140% increase in registrations and standardized RefID links to better track registrations, elevating attendee engagement across the virtual landscape.

Hybrid Hotshot

Morningstar

For their first-ever hybrid flagship conference, Morningstar relied on Cvent to mitigate risk and support a safe in-person experience while innovating the virtual experience. They tracked over 2,600 attendees, including 800 first-time attendees, and awarded 1,300 attendees Continuing Education credits via Cvent. They also achieved a 42% increase in session watch times as measured through Cvent reporting.

Pivotal Partner

Fox World Travel

Fox World Travel pivoted a planned hybrid event to virtual in just days by relying on Cvent, saving hundreds of hours. They pivoted dozens of sessions and increased session engagement while tracking session attendance for CPE credit requirements, all while managing over 530 flight and hotel cancellations successfully. Ultimately, the virtual event impressed the client and proved the value of the virtual experience. 

Power of the Platform: Single Conference

Allscripts

Allscripts pivoted their Global Kick-Off to virtual using the Attendee Hub, ensuring professional production value through Cvent Studio. They were able to scale support staff back to one manager and saw a 40% increase in attendance with nearly 4x surveys completed. They ultimately reduced attrition as well, indicating deeper engagement across the event.

Power of the Platform: Total Event Program

OutSystems

OutSystems supports their entire events program through Cvent to help drive and nurture impacting sales through a single solution. They have exceeded business goals with a 3x increase in attendance year-over-year and 5x more opportunities won, including exceeding registration targets for their flagship conference by 98%.

ROI Rockstar

Xilinx (now AMD)

Xilinx’s ability to quickly pivot their flagship event to virtual through Cvent meant they could maintain increased engagement with target audiences and improve data collection and reporting. A Marketo integration ensured quality MQL’s and post-event sales enablement, allowing Xilinx to exceed business goals and attribution to pipeline. They drastically increased overall attendance with 38% net new attendees, achieving 4.5x their goals at 6x cost savings.

SMMP Sensation

Medtronic

With Cvent, Medtronic streamlined internal processes and created a global access portal while implementing and operationalizing a Concur and GDS integration - all while mitigating risk to the business during the pandemic. They streamlined and optimized the experience for over 700 Cvent users and stakeholders through their Strategic Meetings Management program, forecasting more than $24M in annual savings and efficiencies through the use of Cvent solutions and integrations.

The Rookie

American Marketing Association 

The American Marketing Association streamlined different technologies and processes under one platform with Cvent across their events portfolio, managing 28 virtual, hybrid, and in-person events to date. They have automated dataflows through a Salesforce integration and support safe and innovative virtual and in-person experiences with Cvent solutions, resulting in the highest engagement numbers ever for the organization.

Virtual Virtuoso 

Independent College Bookstore Association (ICBA)

The ICBA brought over 100 vendors together with buyers at their first-ever virtual conference in Attendee Hub, managing more than 5,100 appointments and increasing attendance by 62% year-over-year. They saved $700,000 in going virtual while maintaining a traditional profit margin of $1M. Their 2022 virtual and in-person dual conference exceeded forecasted attendance goals, up-leveling production with Cvent Studio.

Webinar Wonder

Montana Primary Care Association

Montana Primary Care Association hosts hundreds of webinars through Cvent, streamlining workflows across events with integrated surveys to view data trends and Cvent reporting to provide attendance metrics, feedback, and analytics. They nearly tripled the number of webinars hosted in just two years, measuring a nearly 60% increase in attendance through the Attendee Hub.

Hospitality Professional Winners

The Block Buster

Gaylord Palms Resort & Convention Center

The Gaylord Palms recognized a 43% increase in overall upsell revenue compared to pre-pandemic business (2019) due to Passkey. Through a unique and creative approach, the team increased upselling by 275% and achieved 66% in incremental add-on revenue such as early check in, late check out, “your choice” housekeeping, and guaranteed bed types.

The Business Intelligencer

Loews Hotels

By leveraging insights from Cvent Supplier Network Business Intelligence tools, Loews Hotels established a new team focused on Cvent insights for prospecting & sales efforts. As a result, they reduced their response rate time by 50% compared to their defined competitive set and reached a 100% response rate, seeing a 76% increase in awarded value.

The Clever Collaborator 

Atrium Hospitality

Atrium Hospitality expanded Interactive Floor Plans to over 50% of its portfolio of 82 hotels, created more than 11,000 events using the Cvent Event Diagramming tool, and ensured they Cvent trained and certified the entire sales & events service team.

The Group Game Changer

The Wigwam

Cvent solutions have sourced 946 RFPs for The Wigwam. In 2021, The Wigwam was awarded 4,645 total room nights through the technology, saw a 208% increase in RFPs received, and the property achieved a 100% response rate. 

The Hometown Hero

Visit Anaheim

Visit Anaheim influenced almost $22M in awarded business in Anaheim in 2021 and grew copy share from 46% in 2019 to 49% in 2020 to 51%. Anaheim’s hotels response rate is also 3% higher when the CVB is copied (vs. the RFP being sent directly to the hotel).

Planner's Choice

Westin Tampa Bay

Westin Tampa Bay excelled at creating true partnerships that grow and flourish— even through a pandemic. Westin Tampa Bay has been recognized as a planner preferred partner due to incredibly thorough and timely responses, and a focus on true partnership.

2021

The ninth annual Cvent Excellence Awards celebrated customers from across the globe who are driving innovation in the industry. This year's first-ever hybrid awards ceremony brought together the best in meetings and events at Cvent CONNECT. The live program included attendees from around the world joining from Las Vegas as well as virtually. Here, Cvent honored the incredible achievements of these industry leaders across ten unique categories, including two new categories for the Virtual Virtuoso and the Hybrid Hotshot.

Event Professional Winners

Ace of Safe Spaces

ACT

ACT created a scalable and repeatable process to source venues for pop-up testing sites for students who were displaced by pandemic closures and restrictions. They used the Cvent Supplier Network to send hundreds of RFPs in order to successfully hold more than 125 pop-up testing sites that served more than 34,000 student.

Cvent Superstar

Michael Goldenber, Eastern Athletic Trainers' Association

Michael is a dedicated Cvent advocate who spearheaded using the Cvent Attendee Hub for the Eastern Athletic Trainers’ Association annual conference, helping to triple revenue while driving a 40% increase in registrations. As an active Cvent Community member, a Cvent Celebrity, and an event technology champion for his organization, Michael was able to grow the success of the conference as EATA’s primary source of revenue. 

Event Marketing Mastermind

Gerber Technology

​​For their annual ideation user conference in 2020, Gerber Technology used Cvent to target new personas for their first truly global virtual event on the Cvent Attendee Hub.  The marketing team helped prove the value of virtual events in driving a measurable increase in sales pipeline.

Hybrid Hotshot

InXpress

InXpress hosted a successful and safe hybrid event in Las Vegas in early 2020 for 100 in-person and 200 virtual attendees using Cvent Event Management, Attendee Hub, Onsite Solutions, and Appointments with support from Cvent’s Virtual Event 360 services team.

Pivotal Partner

FCM Meetings & Events

In their seven-year partnership with Cvent, FCM Meetings & Events has managed more than 295,000 registrations, leveraging the Cvent platform to help win more clients, grow their accounts, and improve retention. This year alone, they have added 420 new events – including 100 virtual events with 20,000 attendees.

Power of the Platform

Walmart

Walmart has partnered with Cvent for 15 years. When the pandemic hit, Walmart turned to Cvent to create a turnkey technology solution for managing the COVID-19 vaccine rollout for millions of associates and customers. To manage mass scheduling, they stood up a solution in 24 hours using the Cvent Event Management platform. To date, Walmart has served more than 120,000 patients through community clinics and partnered with the NBA & WNBA to provide vaccines for players, staff, and families. They expanded their initial six clinic pilot program to more than 100 clinics and counting. 

ROI Rockstar

Wisconsin Bankers Association

The Wisconsin Bankers Association uses Cvent to manage nearly 100 educational events annually for 8,000 attendees. Using the Attendee Hub for six of their largest conferences, they were able to drive significant increases in attendance and program net profit.

SMMP Sensation

Mastercard

Mastercard first partnered with Cvent in 2017 to centralize their Strategic Meetings Management program. Due to this groundwork, they were able to successfully pivot in 2020 while mitigating risk for the business.

The Rookie

MJH Life Sciences

In their first year with Cvent, MJH Life Sciences launched more than 620 events. They relied on Cvent to improve the attendee experience, streamline internal processes, and create synergy across 15 different brands. All associated team members are now Cvent Certified. 

Virtual Virtuoso 

United Federation of Teachers

With nearly 200,000 members served through their continuing education events, the United Federation of Teachers relies on the Cvent Attendee Hub to support more than 1,500 annual events for 750,000 registrants.

2020

The eighth annual Cvent Excellence Awards brought together the best in the industry from around the globe for the first-ever virtual awards program. Held during Cvent CONNECT Virtual, the record-setting ceremony honored the resilience and dedication of industry leaders in front of more than 43,000 virtual attendees. 

Relive the 2020 virtual awards

Event Professional Winners

Ace of Spaces

Deutsch Family Wine & Spirits

Using Cvent Supplier Network and Passkey in conjunction with other Cvent solutions, the two-person team centralized their event management processes to save hundreds of thousands of dollars through negotiated savings and room block management efficiencies.

The Achiever

National Network for Oral Health Access

By using a host a Cvent solutions starting in 2016, NNOHA streamlined registration with a modern registration site, improved their dataflow with a Salesforce integration, and modernized the onsite experience. Since 2016, active membership has more than doubled, and conference revenue and attendance has increased by impressive margins.

The Cvent Superstar

Kyle Flinn

As Cvent Advocate of the Year, Kyle Flinn worked with his team to enable the adoption of the end-to-end tech stack at the University of Missouri. Kyle is a member of Cvent’s Higher Ed CAB, and over the course of the last year has advocated for Cvent through webinars, case studies, and speaking engagements at industry events. These include Cvent CONNECT 2019, multiple webinars, direct mail testimonials, EDUCAUSE 2019, and Event Tech Higher Ed Trends Report. He also presented at Cvent CONNECT 2019.

Event Marketing Mastermind

FIS

FIS used a host of Cvent solutions with a Marketo integration to track event attendance and evaluate campaign performance, resulting in a significant increase in lead generation and influencing hundreds of millions of dollars in existing TCV while driving a measurable increase in new deals created. They also nearly doubled sponsorship revenue. Stakeholders were impressed with the enhanced look and feel of the technology-driven conference.

The Mobile Maverick

S&P Global Market Intelligence

In 2019, S&P Global managed hundreds of events across 60 global cities for thousands of attendees, generating thousands of new leads and subscription trials. They used Cvent’s Appointment tool and CrowdCompass app to foster networking, and tailored programming with data from session scanning and feedback surveys. Live Q&A, polling, and the activity feed helped ensure attendee engagement. The robust reporting was vital when debriefing senior executives to evaluate event ROI, especially since the event feedback form was conducted via the app. 

The Onsite Orchestrator

Insperity

Using Cvent’s Onsite Solutions and CrowdCompass mobile event app streamlined the onsite experience at Insperity's annual Sales and Marketing Convention. They eliminated hundreds of manual labor hours and tracked tens of thousands engagement points in the app, all while capturing incredible savings in 2019 using Cvent solutions.

Pivotal Partner

BCD Meetings & Events

BCD Meetings & Events works in a preferred partnership with Cvent across the globe to support their clients’ meeting technology strategies and needs. BCD leverages the Meeting Request Form with Cvent Supplier Network and Budget modules. For reporting, they designed Macros with Cvent’s assistance and added status triggers to their MRF based on RFP active or awarded status. They drive significant average savings on every meeting they manage with an impressive workflow completion rate for 2019. 

Power of the Platform

Penn State University 

Penn State experienced astounding year-over-year growth in terms of number of registrants, total income, and income paid to internal clients for their events program. The department saw a 50% increase in registrations and enrollments year-over-year thanks to their close partnership with Cvent. Eight other functional units across the university now leverage Cvent, bringing total registrations to 100,000 across university programs. They now manage 10 different Cvent accounts and have expanded the number of programs by a factor of six and increased income by a factor of ten. 

The Rookie

Campus Management

Campus Management relies on Cvent to deliver ease of registration, access to training documentation, networking, attendee experience and improved customer satisfaction surveys. In their first year with Cvent, they saved hundreds of hours with automated processes, expanded one general conference survey to hundreds of session-specific surveys, and saw a huge increase in engagement levels with the CrowdCompass mobile event app. They also used Cvent Appointments to enable hundreds appointments for their annual conference.

SMM Star

Boston Scientific

Using Cvent’s Strategic Meetings Management solution in conjunction with the full Cvent platform, Boston Scientific gained visibility into overall spend and supported their formal meeting policy. They saw a dramatic increase in program adoption and doubled their meetings cost avoidance in just two years. 

Hospitality Professional Winners

The Block Buster

Host Hotels and Resorts

The Business Intelligencer

Loews Hotels

The Clever Collaborator

Sonesta Hotels

The Group Game Changer

The Galt House Hotel

The Wedding Whisperer

The Ritz-Carlton, San Francisco

2019

The seventh annual Cvent Excellence Awards honored innovative event and hospitality professionals during an exclusive banquet at Cvent CONNECT. It was an evening to remember as a record number of winners were celebrated for their extraordinary work.

Event Professional Winners

The Achiever

Parkinson Foundation of the National Capital Area

In just three years with Cvent, the small nonprofit has eliminated operating losses while doubling their revenue, creating a fully sustainable organization as a result.

The Marketing Mastermind

BlackRock

BlackRock unified complex registration, onsite, and mobile experiences into a seamless solution, using data-driven decision making to prove ROI.

The Mobile Maverick

MDVIP

To eliminate manual processes and improve cost savings, MDVIP used Cvent’s mobile event app for a stellar attendee experience at their annual conference. High mobile engagement helped increase lead generation, leading to higher renewal rates.

The Onsite Orchestrator

University of Rochester

The University of Rochester leveraged Cvent’s Onsite Solutions and mobile event app while integrating Cvent’s Event Management with their CRM for easy data management. Replacing their outdated in-house system created impressive savings for the organization.

Power of the Platform

Royal DSM

Royal DSM increased negotiated savings and created a centralized meetings and events policy across the organization using Cvent solutions. Award-winning card integrations, better onsite experiences, and an eco-friendly mobile solution helped Royal DSM achieve valuable global savings.

The Rookie

Verizon

In their first year using Cvent, Verizon created a centralized events program that saved hundreds of hours and reduced costs by 30%. The team can confidently scale for future success by proving the intrinsic value of Verizon’s events.

The Savvy Sourcer

Autodesk

Autodesk expanded their global program in the APAC and EMEA regions, doubling the number of events sourced. They provided valuable cost savings, reducing potential attrition and increasing contracted savings to $11 million.

The SMM Star

Lincoln Financial Group

Using Cvent, the team integrated air travel and payment processing, introduced OnArrival and RFID for better data reporting, and built more than 110 CrowdCompass apps for a better attendee experience. They achieved over $1 million in cost savings and now have an active voice in the business.

Hospitality Professional Winners

The Best in the US

Visit Orlando

Visit Orlando embraces new technologies and provides integral feedback to shape the future of the industry. Testing and partnering with Cvent on aggressive marketing campaigns helps Visit Orlando stay ahead of the competition.

The Block Buster

MGM Resorts

With the help of Cvent Passkey, MGM Resorts has been able to apply technology in creative manners. MGM’s hard work has resulted in $3.7M upsell revenue and $9.3 million in total gains.

The Business Intelligencer

Visit Dallas

Through its use of Market Dashboards, Visit Dallas achieved four consecutive record years for bookings. Visit Dallas has moved to sixth place on the Cvent Top Destinations rankings as a result.

The Group Game Changer

IHG

In 2018, IHG increased unique RFPs by +15% and awarded value by +21%. IHG continuously leverages new ways of engaging with meetings and events professionals to bolster their position as industry innovators.

2018

As the industry evolved, Cvent's awards program expanded to include both event and hospitality professionals. Rebranded as the new “Cvent Excellence Awards,” industry leaders were honored across eleven unique categories during an exclusive awards ceremony held at Cvent CONNECT.

Event Professional Winners

The Achiever

Latin Expo Group

The Marketing Mastermind

Teradata

The Mobile Maverick

USC - Cultural Relations and University Events

The Onsite Orchestrator

Cardinal Health

Power of the Platform

Travel Oregon

The Rookie

AbbVie

The Savvy Sourcer

Conference Catalysts, LLC

The SMM Star

Allstate Insurance Company

Hospitality Professional Winners

The Block Buster

Westin Copley Place

The Business Intelligencer

Two Roads Hospitality

The Group Game Changer

The Peppermill Resort & Spa

2017

As the Cvent Plannie Awards continued to grow, a spectacular celebration featuring acrobatic performances by Cirque du Soleil delighted hundreds of attendees and nine category winners during the fifth annual awards program.

The Marketing Mastermind

CallidusCloud

The Onsite Orchestrator

Morningstar

The Mobile Maverick

ACIG Insurance Company

The Achiever

Netsmart

The SMM Star

Amazon

The Rookie

Sanofi

The Listener

LeadingAge

The Savvy Sourcer

Medtronic

Power of the Platform

Samaritan's Purse

2016

The fourth year of the awards program saw a record number of finalists recognized during an elegant awards ceremony in Las Vegas. Ten category winners were named and all attendees enjoyed a festive evening with their peers and Cvent leaders.

The Marketing Mastermind

Morningstar

The Onsite Orchestrator

Cisco Systems

The Mobile Maverick

Anthem

The Achiever

SevOne

The SMM Star

Kiewit

The Rookie

Adtran

The Listener

AIMIA

The Savvy Sourcer

Estee Lauder

Power of the Platform

Illumina

Cvent Advocate of the Year

Allen Villanueva

2015

The growth of the newly rebranded “Cvent Plannie Awards” attracted hundreds of attendees at Cvent CONNECT, where ten category winners were celebrated for their extraordinary work.

Best Event Website

Growth Energy

Return on Event (ROE)

Stella & Dot

SMM Program of the Year

Medtronic

Best Use of a Mobile App

Cystic Fibrosis Foundation

Savvy Sourcing

The Estée Lauder Companies

Best Event Marketing Strategy

Institute for Career Advancement Needs

Rookie of the Year

BBYO

Power of the Platform

Cisco Systems

Best Event Feedback Strategy

American Academy of Addiction Psychiatry

Best Onsite Experience

Milken Institute

2014

The second year saw the expansion of the awards program as the “Cvent Planner Awards.” Here, winners across eight different categories proved the power of live events in driving organizational success.

Best Event Website

Stella & Dot

Return on Event (ROE)

B2W Software Inc.

SMM Program of the Year

Lincoln Financial Group

Best Use of a Mobile App

The Culinary Institute of America

Savvy Sourcing

Educational Testing Services

Best Event Marketing Strategy

Vocus

Rookie of the Year

Halliburton

Power of the Platform

Meetings & Incentives Worldwide Inc.

2013

The inaugural year of Cvent’s awards program honored industry leaders across five unique categories. The first ceremony was held during the first Cvent CONNECT in Las Vegas.

Best Event Website

Cisco Systems, Inc.

Best Use of a Mobile App

Agilysys, Inc.

Savvy Sourcing

Meetings & Incentives

Return on Event (ROE)

Ericsson

SMM Program of the Year

Visa, Inc.

View award categories