Hospitality professional categories

The Portfolio Powerhouse

Exceptional portfolio management

This award recognizes a chain, brand, management company, or ownership group delivering unparalleled results across their portfolio. These finalists use technology to drive brand awareness and demand, support integration and data protection, and increase revenue optimization. The workflows and processes they implement increase efficiency at scale and deliver seamless experiences for their clients.

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Criteria

Must use CSN Advertising, CSN Passkey, Cvent Event Diagramming, CSN Business Intelligence, or CSN Productivity Tools.

Winning Tips

Top applicants will quantify the portfolio-wide impact they have achieved with Cvent solutions using data points such as lift in market share, qualified RFPs, response rate, incremental revenue, awarded RFP value, rooms booked, events created, and upsell and extended stay revenue. They will also show how they have achieved efficiency and governance at scale with standardized workflows and processes, training, and unified reporting that inform optimization. Exceptional entries may also highlight smart AI use where CventIQ enhanced prospecting, lead qualification, meeting space marketing, and proposal management.  

The Block Buster
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Excellence and ingenuity with room-block bookings

This award celebrates hospitality professionals that use technology to simplify the task – and opportunity – of room block management. As a result, they’re able to easily promote, upsell, and drive extended group stays directly from their room block bookings. Nominees in this category drive group business revenue and deliver operational efficiencies for their staff and planners. 

Criteria

Must use Cvent Passkey.

Winning Tips

Winners will showPasskey-driven gains in revenue (upsell, extended stays) and operational efficiency (number of events and web reservations, hours saved, rooming accuracy). They will highlight and quantify how Passkey has impacted their experience metrics, including faster modifications, reduced repetitive and time-consuming tasks, fewer errors, stronger pick up through targeted communications, and repeat group business.  Exceptional entries may also highlight smart AI use of the Passkey Rooming List Assistant to streamline rooming list management. 

The Business Intelligencer
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Outstanding achievement in hospitality analytics

Data science is changing the way hotels and venues approach group business. This award recognizes hospitality organizations that use business intelligence to create new opportunities for sales and marketing teams. By establishing real-time analytics programs, systems, and processes, these nominees boost marketing effectiveness, improve sales conversions, and ultimately increase the value of their meetings and events business. 

Criteria

Must use CSN Business Intelligence. May also use CSN Productivity Tools, Competitive Set Dashboard, Planner Navigator, Response Assistant, or Group PIpeline Intel. 

Winning Tips

Top submissions will show how they make impactful, data-driven decisions to improve targeting, pricing, and pacing decisions. They will also demonstrate how standardized processes have improved their results and forecasting. Quantify results by showing the increase in bid rate, response rate, unique and new planners sourcing, and market share. 

The Group Game Changer
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Best group sales and marketing strategy

Being at the forefront of sales and marketing requires a relentless focus on results and the ability to adapt to a changing market. The Group Game Changer honors hospitality organizations that consistently deliver superior results across their sales and marketing programs through the application of technology and business intelligence. These nominees execute targeted strategies with creative branding, engaging messaging, innovative channel tactics, and best-in-class sales competencies.

Best Group Sales and Marketing Strategy

Criteria

Must use CSN Advertising or Venue Directory. May also use CSN Business Intelligence, Planner Navigator, Response Assistant, Group Pipeline Intel, Cvent Event Diagramming, Photo-Realistic 3D, Interactive Floor Plans, Smart Custom Proposals, or Hotel Website Solutions.

Winning Tips

Include data-backed examples of time-savings and improvements to your prospecting and marketing strategies. Top applications will highlight how you’ve leveraged Cvent solutions to showcase your space and include metrics such as response rate, response time, bid rate, RFPs received and awarded, RFP value and awarded RFP value, market share, and unique and new planners sourcing.Exceptional entries may also highlight smart AI use where CventIQ enhanced prospecting, lead qualification, meeting space marketing, and proposal management.  

The Clever Collaborator
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Seamless collaboration with Event Diagramming

This award celebrates those who power collaboration between a planner, venue, and vendor to new levels, and in doing so create an experience that exceeds all expectations. To these experts, the goal remains the same: use real-time communication to ensure that all parties have the right information, at the right time, and on the right platform. 

Criteria

Must use Cvent Event Diagramming. 

Winning Tips

Stand-out submissions will quantify how real-time collaboration has saved time, improved efficiency, and reduced errors and revisions. Include data-backed results such as the number of events and diagrams created to help planners envision their events. Detail how you use Cvent to manage event set-up and inventory catalogs and show the power of collaboration through the number of collaborator invites sent.  Exceptional entries may also highlight how you used CventIQ to easily set up BEO. 

The Hometown Hero
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Destination marketing excellence

This award goes to the destination marketing organization (DMO) that best uses technology to increase awareness of their area and provide critical support to hotels and venues. They’re experts at using technology to bring new events to their corner of the world, and they excel at connecting event professionals with the hotels and venues that best meet their needs. This DMO is at the forefront of meetings and events growth for their destination.

Criteria

Must use CSN Advertising, CSN Business Intelligence, and/or Cvent Destination Intel. 

Winning Tips

Top applicants will clearly show how Cvent supported their destination’s growth with metrics such as RFPs received and awarded, room nights booked, new and repeat planners sourcing, and economic impact. Exceptional applications will show how they have analyzed past and forward-looking data and market comparisons to drive promotional strategies and demonstrate how they bring value to the hotels and event venues in their market.

Cvent Advocate of the Year
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Top engaged Cvent user

This award recognizes a hotel, chain, venue or destination user who leverages the Cvent platform to accelerate their organization’s success. These nominees can be found sharpening their skills through Cvent training and certifications, engaging with their peers through the Community, or participating in advocacy programs such as Cvent CONNECT, beta testing, speaking engagements, case studies and more. No matter how they engage, nominees in this category are unmatched in their appreciation of—and passion for—spreading the power of the Cvent platform across their network. 

Criteria

Must be an individual, active Cvent user who advocates for the use of Cvent within their organization or across their network and actively participates in at least one (1) Cvent program, including Community, Academy, Celebrity, advisory meetings, beta programs, speaking opportunities, or case studies. 

Winning Tips

Top submissions will highlight the individual’s participation in activities and connect advocacy to impact: accelerated adoption, measurable efficiency gains, improved results, and elevated personal or team performance. Standout nominations will also demonstrate leadership with smart use of the Cvent platform and AI-assisted workflows to streamline operations and elevate insights. This may include community recognition, increased visibility within your organization, or demonstrated peer impact. 

Hospitality Intelligence Award
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Best use of AI-powered intelligence

This award celebrates hospitality professionals using CventIQ to create a competitive advantage. They use AI-powered insights to work faster and smarter, collaborate better, and deliver results by weaving intelligence throughout their processes. From prospecting to execution, they are driving measurable results and gains in efficiency, conversion, and ROI. 

Delivering Unparalleled Event Experiences

Criteria

Must be an active customer using CventIQ to drive results, improve efficiency, and power innovation. Can use Planner Navigator’s Prospecting Pitch, CSN’s Response Assistant, 3D Event Diagramming’s BEO Uploader, Passkey Rooming List Assistant, and/or Transient’s Negotiation Assistant. May also include the use of integrations and complimentary AI tools.

Winning tips

Top applications will demonstrate the measurable impact using CventIQ has delivered. Highlight the depth of CventIQ activation across your solutions and workflows, calling out efficiencies, personalization, data insights, and collaboration improvements achieved. Consider how you’ve boosted venue or portfolio visibility, streamlined processes, optimized revenue, and/or negotiated competitive rates. 

Hear what it means to be part of the Excellence Awards

"Being nominated for the Excellence Awards has really boosted the morale of the team, because they are seeing all of their hard work has paid off. So it has been a really good thing for our team." 

- Alejandro B., Sofitel New York

"The Excellence Awards are just a great recognition that we're using the tools that we have. Cvent's a very important platform to our team and it's an honor to be nominated."

- Linda R. Hilton Boston Park Plaza

"Being nominated for an Excellence Award means the world to us. We are a small collection of hotels and we've worked so hard to get where we're at, so seeing the fruits of our labor being recognized is amazing." 

- Lauren W., Graduate Hotels

"I won the Cvent Superstar Excellence Award! I was very flattered to be nominated among peers and colleagues at this great event. It really speaks to the effort and work that my team has put in." 

- Ori Levy, HEI Hotels and Resorts