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The Ritz-Carlton, Almaty
Esentai Tower, 77/7 Al Farabi Avenue, Almaty, Kazakhstan, 050040
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About us
Experience The Ritz-Carlton, Almaty as the first true luxury hotel in Kazakhstan, offering unparalleled Ritz-Carlton service in the best location in City on footsteps of the Alatau Mountains with most spacious rooms and suites, restaurants and bars on the upper floors of the Hotel providing quests unique culinary experience and SPA facilities. The Ritz-Carlton, Almaty is the meeting point for all appreciating design and esthetics and brings together people from culture, fashion, design, media, and arts contributing to the reputation of Almaty as an attractive destination both for tourists and business travelers.
Venue Details
ChainMarriott Bonvoy
BrandThe Ritz-Carlton
Built2013
Renovated-
Total meeting space13,358 sq. ft.
Guest Rooms145
Venue typeLuxury hotel
Industry Ratings
Northstar
Amenities
Room features and guest services
- Concierge services
- Laundry service
- Luggage storage
- Room service
- View (mountain)
- View (urban)
- Voicemail box
Facilities
- Onsite catering
- Onsite restaurant
- Onsite security
- Pet friendly
- Rental car service
- Wheelchair accessible
Business services
- AV capabilities
- Business center
- Video conference
- VIP services
Recreational activities
- Health club
- Indoor pool
- Skiing
- Spa or salon
- Tennis courts
- Whirlpool
Transportation
- Bus
- Taxi
Equipment
- Dance floor
- Staging area
Room features and guest services
- Concierge services
- Laundry service
- Luggage storage
- Room service
- View (mountain)
- View (urban)
- Voicemail box
Facilities
- Onsite catering
- Onsite restaurant
- Onsite security
- Pet friendly
- Rental car service
- Wheelchair accessible
Business services
- AV capabilities
- Business center
- Video conference
- VIP services
Sustainability
This venue holds verified sustainability certifications, based on certification data provided by BeCause in collaboration with Cvent.
Certifications (1)
Green Key (FEE)
Certification body: Green Key International
Issued: 6/30/2025 Expires: 6/30/2026
Meeting rooms
Total meeting space
13,358.0 sq. ft.
Largest room
8,482.0 sq. ft.
Meeting rooms
6
Second largest room
3,035.4 sq. ft.
Meeting rooms
Total meeting space
13,358.0 sq. ft.
Largest room
8,482.0 sq. ft.
Meeting rooms
6
Second largest room
3,035.4 sq. ft.
Explore Meeting Rooms
Find the perfect room with setup charts and interactive 3D floor plans.
Meeting space
Name | Room size | Ceiling height | Maximum capacity | U-Shape | Banquet rounds | Theater | Classroom | Boardroom |
|---|---|---|---|---|---|---|---|---|
Ballroom (may be divided into 5 smaller rooms) | 8,482.0 sq. ft. 147.6 x 59.1 sq. ft. | 21.0 ft. | 700 | 120 | 440 | 700 | 280 | 700 |
Sapphire Room | 376.7 sq. ft. 19.7 x 19.7 sq. ft. | 9.8 ft. | 28 | 8 | - | 28 | 15 | 8 |
Ruby Room | 398.3 sq. ft. 19.7 x 19.7 sq. ft. | 9.8 ft. | 14 | - | - | - | - | 14 |
Onyx Room | 473.6 sq. ft. 26.2 x 19.7 sq. ft. | 9.8 ft. | 14 | - | - | - | - | 14 |
Emerald Room | 592.0 sq. ft. 36.1 x 16.4 sq. ft. | 9.8 ft. | 16 | - | - | - | - | 16 |
Altitude | 3,035.4 sq. ft. 85.3 x 36.1 sq. ft. | 13.1 ft. | 150 | 60 | 100 | 150 | 72 | 50 |
Guest rooms
Total guest rooms
145
Suites
20
Tax rate
12%
Total guest rooms
145
Suites
20
Tax rate
12%
Location
Getting Here
Distance from airport
15.53 mi
Distance from airport 15.53 mi
Parking in the area
Parking in the area
Paid parking
( KZT 1,000.00/day )
Valet parking
( KZT 2,000.00/day )
Local Attractions
Esentai Mall
Shopping
1 min
Esentai Mall offers a broad range of exclusive brands and restaurants, a cinema, gourmet, fitness center and spa, as well as other entertainment facilities.
77/8, Al Farabi Ave, Almaty
KZ
Visit website
Shymbulak Ski Resort
Recreation
45 mins
It is the largest ski resort in Central Asia. It is located in the upper part of the Medeu Valley in the Zaiilisky Alatau mountain range, at an elevation of 2,200 meters (7,200 ft) above sea level.
Almaty, KZ
Visit website
Big Almaty Lake
Recreation
60 mins
Big Almaty is natural alpine reservoir. People can access the lake by car (approximately 1 hour drive from the city center), bike, or hiking (approximately a half-day trip). The lake is 15 km away from the city. Access to the lake is free of charge. The lake's average water temperature is 8-10 C, and swimming is prohibited.
Almaty, KZ
Charyn Canyon
Recreation
4 hrs
Driving through the desolate monotony of the rolling steppe, the deep amber crack of the Charyn Canyon appears as if from nowhere – a mini Grand Canyon carved through the heart of the Kazakh desert.
Almaty, KZ
Visit website
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The Ritz-Carlton, Almaty Frequently Asked Questions
Explore frequently asked questions from the The Ritz-Carlton, Almaty regarding Health and Safety, Sustainability, and Diversity and Inclusion
Sustainable Practices
Please provide comments or a link to any publicly communicated The Ritz-Carlton, Almaty's sustainability or social impact goals/strategy.
Please visit Marriott.com/Serve360 for Marriott International's sustainability & social impact strategy and 2025 goals information.
Does The Ritz-Carlton, Almaty have a strategy that focuses on the elimination and diversion of waste (i.e. plastics, papers, cardboard, etc.)? If yes, please elaborate on your strategy of elimination and diversion of waste.
Yes, Paper,Cardboard,Aluminum,Plastic,Glass,Cooking Oil,Universal Waste Recycling (batteries, light bulbs, paint),Food Packaging,Landscape Waste
Diversity and Inclusion
For US hotels only, is The Ritz-Carlton, Almaty and/or parent company certified as a 51% diverse owned business enterprise (BE)? If yes, please indicate which one of the following you are certified as:
No response.
If applicable, could you please provide a link to The Ritz-Carlton, Almaty's public report on their commitments and initiatives related to diversity, equity, and inclusion?
https://www.marriott.com/diversity/diversity-and-inclusion.mi
Health and Safety
Were practices at The Ritz-Carlton, Almaty developed based on health service recommendations from public governmental entities or private organizations? If Yes, please list which organizations were used to develop these practices.
Yes, Marriott cares greatly about every guest's experience and takes hygiene and sanitation very seriously. Marriott has established strict standards of cleanliness for all of its hotels that either meet or exceed public health department regulations.
Does The Ritz-Carlton, Almaty clean and sanitize public areas and publicly accessible facilities (i.e. meeting rooms, restaurants, elevator banks, etc.)? If yes, describe any new measures that are taken.
Yes, Marriott cares greatly about every guest's experience and takes hygiene and sanitation very seriously. Marriott has established strict standards of cleanliness for all of its hotels that either meet or exceed public health department regulations.
Please explain, if applicable, the carbon offsetting options you offer to corporations.
The corporate sustainability team can help to offset customers' carbon footprints by contacting Sustainability@marriott.com.
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to sustainability and social impact goals and initiatives.
sustainability@marriott.com
Has your hotel taken steps to reduce single-use plastics, such as removing plastic straws (except upon request for guests with disabilities), stirrers and cotton buds? If yes, please provide detail as to the steps you have taken to reduce single use plastics?
Yes, Provide bottled water and other bottled beverage alternatives; implemented large format bath amenities
Does your hotel generate (onsite) or purchase (offsite) renewable energy (beyond your utility's standard offerings)? If yes, please describe your practices for generating or purchasing renewable energy.
Does your hotel engage in activities to protect & restore the natural environment in which it is located (i.e. trees planted, coral reef restored, etc.)?
Will your hotel be imposing any additional fees for cleaning services? If yes, please specify those fees.
No
Are specific cleaning/disinfection routines in place for pillows, duvets and their covers, headboard, bathrobe etc.? If yes, please describe.
Yes, Hotels following MI Cleaning Protocals
Please include a link to your public report on community impact if applicable.
Please visit Marriott.com/Serve360 for the latest progress on Marriott International's community engagement efforts.
Please provide any other comments you wish to make regarding your efforts/initiatives to obtain certification in these programs.
https://www.marriott.com/diversity/diversity-and-inclusion.mi
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to diversity, equity, and inclusion.
WEGD@marriott.com
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