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The Francis Hotel





About us
Having recently completed a £14million refurbishment, Francis Hotel sits gracefully on Queen Square, a row of Georgian townhouses in the heart of beautiful Bath. Independent in spirit, the hotel carries an endless love for the timeless charms of its city. With 98 refurbished rooms combining rich colours and soft textures with simple, modern comforts for a great nights sleep. A resident's snug and a relaxing lounge space are perfect for sipping cocktails and catching up. Flame-led cooking takes centre stage in Michelin-mentioned Emberwood. New for 2026, Francis Hotel Spa offers treatments and a unique thermal experience.
Venue Details
Industry Ratings
Awards
Amenities
Room features and guest services
- Concierge services
- Internet access
- Laundry service
- Luggage storage
- Room service
Facilities
- Onsite catering
- Onsite restaurant
- Pet friendly
- Wheelchair accessible
Recreational activities
- Spa or salon
Transportation
- Bus
- Taxi
- Train
AV capabilities
- High speed internet
Room features and guest services
- Concierge services
- Internet access
- Laundry service
- Luggage storage
- Room service
Facilities
- Onsite catering
- Onsite restaurant
- Pet friendly
- Wheelchair accessible
Recreational activities
- Spa or salon
Transportation
- Bus
- Taxi
- Train
Sustainability
This venue holds verified sustainability certifications, based on certification data provided by BeCause in collaboration with Cvent.
Certifications (1)
Guest rooms
Location
Getting Here
Local Attractions
Bath Spa
Theatre Royal Bath
Bath Thermae Spa
Nearby Vendors













The Francis Hotel Frequently Asked Questions
Explore frequently asked questions from the The Francis Hotel regarding Health and Safety, Sustainability, and Diversity and Inclusion
Sustainable Practices
Diversity and Inclusion
Health and Safety
Please explain, if applicable, the carbon offsetting options you offer to corporations.
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to sustainability and social impact goals and initiatives.
sarah.jones@suttonhotelcollection.com
Has your hotel taken steps to reduce single-use plastics, such as removing plastic straws (except upon request for guests with disabilities), stirrers and cotton buds? If yes, please provide detail as to the steps you have taken to reduce single use plastics?
Replaced plastic straws and key cards with sustainable materials
Does your hotel generate (onsite) or purchase (offsite) renewable energy (beyond your utility's standard offerings)? If yes, please describe your practices for generating or purchasing renewable energy.
Does your hotel engage in activities to protect & restore the natural environment in which it is located (i.e. trees planted, coral reef restored, etc.)?
Yes
Will your hotel be imposing any additional fees for cleaning services? If yes, please specify those fees.
Are specific cleaning/disinfection routines in place for pillows, duvets and their covers, headboard, bathrobe etc.? If yes, please describe.
Please include a link to your public report on community impact if applicable.
Please provide any other comments you wish to make regarding your efforts/initiatives to obtain certification in these programs.
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to diversity, equity, and inclusion.
sarah.jones@suttonhotelcollection.com
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