Welcome to the Cvent Supplier Network (CSN)! Here’s how to get started:
Hilton Vancouver Metrotown





About us
Located in the heart of Burnaby’s vibrant Metrotown district, Hilton Vancouver Metrotown blends contemporary style with the comfort and reliability of a flagship Hilton hotel. Just steps from Metropolis at Metrotown, British Columbia’s largest shopping and entertainment complex, and minutes from the Metrotown SkyTrain station, the hotel offers effortless access to downtown Vancouver, BC Place, Rogers Arena, and the Vancouver Convention Centre. Surrounded by some of the region’s largest tech, financial, and corporate offices, Hilton Vancouver Metrotown is an ideal urban base for both business and leisure guests, with thoughtful amenities including an outdoor rooftop pool, hot tub, modern fitness center and welcoming public spaces designed for connection and relaxation. GUESTROOMS & SUITES Hilton Vancouver Metrotown features 283 contemporary guestrooms and suites, many with floor-to-ceiling windows and sweeping city or mountain views. Bright, comfortable accommodations showcase the signature Hilton Serenity Beds with plush linens, dedicated workspaces with ergonomic chairs, and convenient amenities such as mini-refrigerators, in-room safes, USB charging, and high-speed Wi Fi. Spa inspired bathrooms offer marble countertops, soaker tubs or spacious showers, and premium bath amenities for a relaxing end to the day. Guests seeking additional space can choose from a variety of studio and one-bedroom suites, many featuring separate living areas with sofa beds that are ideal for families, small groups, or extended stays. Select higher floor room types offer elevated views over Burnaby and the North Shore mountains, creating a memorable sense of place. MEETING & EVENT SPACES With over 15,000 sq. ft. of flexible event space across six venues, Hilton Vancouver Metrotown is designed to host everything from executive board meetings to multi day conferences and social celebrations. The striking Crystal Ballroom (approx. 7,630 sq. ft.) can host large general sessions, gala dinners or weddings and is divisible into three sections with a private foyer and attached terrace, while the Tiffany Ballroom, Waterford, Baccarat, Lalique and Chandon rooms provide stylish options for breakouts, training, and intimate receptions. All spaces are supported by on site catering, professional planning assistance, modern audiovisual capabilities and high-speed internet access to keep programs running seamlessly.
Venue Details
Industry Ratings
Awards
Amenities
Room features and guest services
- Calls (local)
- Calls (toll-free)
- Concierge services
- Internet access
- Laundry service
- Luggage storage
- View (mountain)
- View (urban)
Facilities
- Onsite catering
- Onsite restaurant
- Pet friendly
- Wheelchair accessible
Recreational activities
- Health club
- Outdoor pool
- Tennis courts
- Whirlpool
Transportation
- Bus
- Taxi
- Train
Equipment
- Dance floor
- Loading dock
- Portable heaters
- Portable walls
- Staging area
AV capabilities
- High speed internet
Room features and guest services
- Calls (local)
- Calls (toll-free)
- Concierge services
- Internet access
- Laundry service
- Luggage storage
- View (mountain)
- View (urban)
Facilities
- Onsite catering
- Onsite restaurant
- Pet friendly
- Wheelchair accessible
Recreational activities
- Health club
- Outdoor pool
- Tennis courts
- Whirlpool
Sustainability
This venue holds verified sustainability certifications, based on certification data provided by BeCause in collaboration with Cvent.
Certifications (3)
Seasonal Availability
Match your event dates with this hotel’s availability. Low seasons tend to have better availability.Meeting rooms
Meeting rooms

Meeting space
Name | Room size | Ceiling height | Maximum capacity | U-Shape | Banquet rounds | Cocktail rounds | Theater | Classroom | Boardroom | Hollow square |
|---|---|---|---|---|---|---|---|---|---|---|
7,630 sq. ft. 70 x 109 sq. ft. | 14 ft. | 900 | 90 | 500 | 700 | 900 | 410 | - | 110 | |
3,700 sq. ft. 74 x 50 sq. ft. | 10 ft. | 330 | 60 | 200 | 330 | 270 | 140 | - | 70 | |
1,408 sq. ft. 32 x 44 sq. ft. | 10 ft. | 100 | 35 | 60 | 100 | 100 | 50 | - | 40 | |
364 sq. ft. 26 x 14 sq. ft. | 9 ft. | 35 | 18 | 35 | - | 35 | 20 | 20 | 22 | |
1,600 sq. ft. 50 x 32 sq. ft. | 9 ft. | 150 | 40 | 100 | 150 | 150 | 70 | - | 60 | |
720 sq. ft. 40 x 18 sq. ft. | 9 ft. | 80 | 25 | 50 | 80 | 70 | 40 | - | 30 |
Guest rooms
Location
Getting Here
Local Attractions
Nearby Vendors


Additional Information
Facility Restrictions
Hilton Vancouver Metrotown is a smoke-free property, including all guestrooms and indoor public areas. A designated pet-friendly program is available; a $55 pet security deposit applies per stay. Additional venue-specific policies and restrictions may apply to ensure the comfort, safety, and enjoyment of all guests.
Safety Information
Cancellation Policy
Reservations may be cancelled free of charge up to 24 hours prior to arrival; a valid credit card is required at the time of booking to guarantee the reservation and check-in.
Additional details
Set within one of Metro Vancouver’s most diverse culinary hubs, Hilton Vancouver Metrotown offers convenient on site options complemented by the countless restaurants just steps from the hotel: • Time and Place Restaurant & Bar – The hotel’s signature venue, serving West Coast–inspired cuisine for breakfast, lunch, happy hour and dinner, alongside a curated cocktail, wine and local beer list in a relaxed, contemporary setting. • In Room Dining – For guests who prefer to work or relax in the privacy of their room, select menu items and beverages are available for in room enjoyment. RELAXATION & RECREATION After a productive day, guests can retreat to the rooftop outdoor pool and hot tub, complete with sun loungers and city views, or keep up with their routine in the well equipped fitness center featuring cardio machines, free weights and functional training equipment. The hotel’s pet friendly policy makes it easy for travelers to bring along four legged companions, while nearby green spaces such as Deer Lake Park and Central Park offer lakeside trails, picnic areas and running paths just a short drive from the property. VANCOUVER & BURNABY Centrally located in Burnaby and directly connected to Metro Vancouver via SkyTrain, Hilton Vancouver Metrotown is perfectly positioned for exploring the best of the region. Groups can enjoy the shopping, dining and entertainment of Metropolis at Metrotown just outside the door, then reach downtown Vancouver’s waterfront, Stanley Park, Gastown, and Granville Island in under 30 minutes by transit. With easy access to local universities, corporate offices, golf courses, and coastal and mountain adventures, the hotel offers an exceptional home base for meetings, incentives and leisure stays alike.
Weblinks
Follow us
Hilton Vancouver Metrotown Frequently Asked Questions
Explore frequently asked questions from the Hilton Vancouver Metrotown regarding Health and Safety, Sustainability, and Diversity and Inclusion
Sustainable Practices
Diversity and Inclusion
Health and Safety
Please explain, if applicable, the carbon offsetting options you offer to corporations.
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to sustainability and social impact goals and initiatives.
Corporate_Responsibility@Hilton.com
Has your hotel taken steps to reduce single-use plastics, such as removing plastic straws (except upon request for guests with disabilities), stirrers and cotton buds? If yes, please provide detail as to the steps you have taken to reduce single use plastics?
Yes, Hilton is committed to reducing waste across our portfolio. All of our hotels were required to remove plastic straws, stir sticks and cocktail picks in 2019, and we are currently transitioning from individual bath toiletries to full-size dispensers.
Does your hotel generate (onsite) or purchase (offsite) renewable energy (beyond your utility's standard offerings)? If yes, please describe your practices for generating or purchasing renewable energy.
Does your hotel engage in activities to protect & restore the natural environment in which it is located (i.e. trees planted, coral reef restored, etc.)?
Will your hotel be imposing any additional fees for cleaning services? If yes, please specify those fees.
Are specific cleaning/disinfection routines in place for pillows, duvets and their covers, headboard, bathrobe etc.? If yes, please describe.
Please include a link to your public report on community impact if applicable.
https://cr.hilton.com, for details on our award-winning Environmental, Social and Governance programs. Also refer to https://hiltoneffect.org for information on our corporate foundation, through which we are investing in our local communities.
Please provide any other comments you wish to make regarding your efforts/initiatives to obtain certification in these programs.
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to diversity, equity, and inclusion.
Corporate_Responsibility@Hilton.com
Report an issue with this venue profile to the Cvent Supplier Network.



















































