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InterContinental Citystars Cairo





About us
Voted Cairo's Best Business Hotel by Business Traveler Magazine, InterContinental Citystars Cairo offers luxury amid lush gardens in the buzzing hub of Citystars Heliopolis, next to Stars Center Mall. Whether you are in Cairo for business or leisure, the hotel puts everything at your fingertips, from steak to sushi, from spa treatments to squash. The 824 room InterContinental Cairo Citystars is one of the most beautiful Hotels in Cairo. The stunning décor brings the rich tradition and heritage of Egypt into an elegant hotel. All of the hotel’s public areas have been carefully and tastefully designed; hand painted lobby ceiling, crystal chandeliers and splendid spiral cases are all part of the hotel’s stunning décor. The hotel’s 10 restaurants and bars will fill your dining agenda for even the lengthiest stays. Cuisines offered include Egyptian, Lebanese, Japanese and international. The 3000sqm LifeStyles Health Club & Spa features a Health Club, Fitness Studio, Pilates Studio, 12 Treatment Rooms, Hydro Pool, Squash and Tennis Courts, Sauna & Steam Rooms. The Hotel has 23 versatile conference and banqueting rooms, with a total area of 5000 sq.m. Conference space ranging from 19 to 2200 sq.m, all supplied with sophisticated state of the art audio visual equipment. “Al Saraya” ballroom is the largest hotel banquet hall in Cairo with a capacity up to 2200 persons. The ballroom is accessible by car and has no columns. InterContinental Citystars Residence Suites, located on a separate yet connected building from the hotel, is the perfect place for longer stays. InterContinental Residence Suites have a separate private entrance with an instant check-in desk and a specially dedicated parking area. Accommodation options include one, two, or three bedroom suites and four bedroom penthouses all with their own kitchen. Guests staying in the Residence suites also have full access to all the hotel's facilities and services including the restaurants and LifeStyles Health Club & Spa.
Venue Details
Industry Ratings
Awards
Amenities
Room features and guest services
- Concierge services
- Internet access
- Laundry service
- Luggage storage
- Room service
- Voicemail box
Facilities
- Casino
- Extended stay
- Onsite catering
- Onsite gift shop
- Onsite restaurant
- Onsite security
- Rental car service
- Space (outdoor)
- Space (private)
- Wheelchair accessible
Business services
- AV capabilities
- Business center
- Video conference
- VIP services
Recreational activities
- Health club
- Indoor pool
- Outdoor pool
- Spa or salon
- Tennis courts
- Whirlpool
Transportation
- Bus
- Subway
- Taxi
Equipment
- Dance floor
- Loading dock
- Portable walls
- Staging area
AV capabilities
- AV equipment
- High speed internet
- Onsite AV staff
Room features and guest services
- Concierge services
- Internet access
- Laundry service
- Luggage storage
- Room service
- Voicemail box
Facilities
- Casino
- Extended stay
- Onsite catering
- Onsite gift shop
- Onsite restaurant
- Onsite security
- Rental car service
- Space (outdoor)
- Space (private)
- Wheelchair accessible
Sustainability
This venue holds verified sustainability certifications, based on certification data provided by BeCause in collaboration with Cvent.
Certifications (1)
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Meeting rooms
Meeting rooms

Meeting space
Name | Room size | Ceiling height | Maximum capacity | U-Shape | Banquet rounds | Cocktail rounds | Theater | Classroom | Boardroom | Crescent rounds (Cabaret) | Hollow square | Royal conference |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
Al Saraya | 23,680.6 sq. ft. 210.0 x 111.5 sq. ft. | 22.0 ft. | 2200 | 210 | 1800 | 2200 | 2200 | 1332 | 186 | 1332 | 186 | 500 |
Al Hambra | 4,671.5 sq. ft. 101.7 x 45.9 sq. ft. | 21.3 ft. | 400 | 100 | 300 | 350 | 400 | 200 | 90 | 300 | 110 | 120 |
Al Montaza | 3,498.3 sq. ft. 101.4 x 30.3 sq. ft. | 9.8 ft. | 300 | 100 | 250 | 300 | 200 | 160 | 84 | 250 | - | - |
Abdeen | 3,552.1 sq. ft. 82.0 x 45.9 sq. ft. | 9.8 ft. | 212 | 120 | 150 | 200 | 330 | 160 | 66 | 150 | - | - |
Al Manial | 1,022.6 sq. ft. 49.9 x 22.5 sq. ft. | 9.8 ft. | 95 | 30 | 50 | 70 | 95 | 55 | 30 | 50 | 95 | - |
Sans Souci I | 1,786.8 sq. ft. 47.9 x 37.4 sq. ft. | 9.8 ft. | 140 | 40 | 70 | 80 | 140 | 60 | 40 | 70 | - | - |
Sans Souci II | 1,786.8 sq. ft. 47.9 x 37.4 sq. ft. | 15.6 ft. | 140 | 40 | 70 | 80 | 140 | 60 | 40 | 70 | - | - |
Al Gawhara | 1,377.8 sq. ft. 52.5 x 21.8 sq. ft. | 9.4 ft. | 100 | 42 | 80 | 100 | 80 | 36 | 36 | 80 | - | - |
Citadel | 861.1 sq. ft. 24.3 x 30.3 sq. ft. | 9.6 ft. | 90 | 25 | 50 | 60 | 50 | 27 | 18 | 90 | - | - |
Guest rooms
Location
Getting Here
Local Attractions

The Egyptian Antiquities Museum

Mahmoud Khalil Museum

Stars Centre

Al Moez Street

Khan El Khalili

The Citadel

Baron Palace
Cairo International Airport
Cairo International Conference Center

Giza Pyramids and Sphinx
Nearby Vendors












Affiliated Organizations (2)


Additional Information
Facility Restrictions
Al Saraya Ballroom is booked only with a minimum of 100 rooms.
Safety Information
Cancellation Policy
- More than 8 weeks prior to the Event Date -25% of the agreed Contracted Value - From 30 days to 8 weeks prior to the Event Date -50% of the agreed Contracted Value - From 7 to 29 days prior to the Event Date -75% of the agreed Contracted Value - Less than 7 days prior to the Event Date -100% of the agreed Contracted Value The contracted package may only be changed at the Company's discretion.
Additional details
In line with the current government regulations, InterContinental Cairo Citystars has introduced additional steps and measures to ensure the well-being of our guests and employees including: • Upon arrival to hotel entrance, guest temperature is being checked. Protective equipment are available for guest use including face masks, gloves and hand sanitizer dispensers. • Guest luggage is sanitized at the hotel entrance before entering the hotel. • Social distancing signage and floor markers are in place in all the hotel’s public areas. • Check in process is performed in a contactless manner using single-use pens and sanitized key cards. • As per the IHG clean promise, before arrival, guest rooms are deeply cleaned with hospital grade disinfectants. Reflecting the advice of the World Health Organization and government regulations, we have enhanced our procedures to include additional deep cleaning of high-touch surfaces. • As an additional level of precaution, guest room entrance is limited except to perform housekeeping service every 5 days, should a guest like more frequent housekeeping service, we are happy to provide it where a 4 - hour window is available, guest room must be vacant and request must be received by 9AM. • Meeting rooms’ capacities have been revised to reinforce social distancing.
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InterContinental Citystars Cairo Frequently Asked Questions
Explore frequently asked questions from the InterContinental Citystars Cairo regarding Health and Safety, Sustainability, and Diversity and Inclusion
Sustainable Practices
Diversity and Inclusion
Health and Safety
Please explain, if applicable, the carbon offsetting options you offer to corporations.
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to sustainability and social impact goals and initiatives.
Has your hotel taken steps to reduce single-use plastics, such as removing plastic straws (except upon request for guests with disabilities), stirrers and cotton buds? If yes, please provide detail as to the steps you have taken to reduce single use plastics?
Does your hotel generate (onsite) or purchase (offsite) renewable energy (beyond your utility's standard offerings)? If yes, please describe your practices for generating or purchasing renewable energy.
Does your hotel engage in activities to protect & restore the natural environment in which it is located (i.e. trees planted, coral reef restored, etc.)?
Will your hotel be imposing any additional fees for cleaning services? If yes, please specify those fees.
Are specific cleaning/disinfection routines in place for pillows, duvets and their covers, headboard, bathrobe etc.? If yes, please describe.
Please include a link to your public report on community impact if applicable.
Please provide any other comments you wish to make regarding your efforts/initiatives to obtain certification in these programs.
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to diversity, equity, and inclusion.
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