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Haven Riviera Cancun

Ctra. Federal 307 Chetumal- Pto Juarez, Cancun, Mexico, 77569
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Venue Details

ChainIndependent / Other
BrandOther AffiliationPreferred Hotels & Resorts
Built2018
Renovated-
Total meeting space1,161,404 sq. ft.
Guest Rooms-
Venue typeHotel

Awards

Industry awards
SMART MEETINGS 2022 INCENTIVE HOTEL OF THE YEAR PREFERRED HOTELS AND RESORTS MEMBER 2021 TRIP ADVISOR CERTIFICATE OF EXCELLENCE BEST RESORT LATIN AMERICA/KAYAK

Amenities

Room features and guest services

  • Calls (local)
  • Calls (toll-free)
  • Concierge services
  • Internet access
  • Laundry service
  • Luggage storage
  • Room service
  • View (garden)
  • View (ocean or water)
  • Voicemail box

Facilities

  • All inclusive
  • Onsite catering
  • Onsite gift shop
  • Onsite restaurant
  • Onsite security
  • Rental car service
  • Space (outdoor)
  • Space (private)
  • Space (semi-private)
  • Wheelchair accessible

Meeting rooms

Total meeting space
1,161,404 sq. ft.
Largest room
14,500 sq. ft.
Space (private)
22,800 sq. ft.
Meeting rooms
12
Second largest room
3,434 sq. ft.
Exhibit space
2,300 sq. ft.
Space (semi-private)
9,000 sq. ft.
Space (outdoor)
13,000 sq. ft.
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Explore Meeting Rooms
Find the perfect room with setup charts and interactive 3D floor plans.

Meeting space

Name
Room size
Ceiling height
Maximum capacity
U-Shape
Banquet rounds
Cocktail rounds
Theater
Classroom
Boardroom
Crescent rounds (Cabaret)
CONVENTION CENTER
14,500 sq. ft.
-
21.7 ft.
1240
360
780
933
1240
722
12
350
FOYER CONVENTION CENTER
3,434 sq. ft.
143.0 x 28.2 sq. ft.
21.7 ft.
770
--
770
----
MEETING ROOM M1
1,399 sq. ft.
46.2 x 28.6 sq. ft.
21.7 ft.
100
40
50
100
100
54
-
25
MEETING ROOM M2
1,509 sq. ft.
46.2 x 32.6 sq. ft.
21.7 ft.
100
40
50
100
100
54
-
25
MEETING ROOM M3
1,319 sq. ft.
46.2 x 30.3 sq. ft.
21.7 ft.
100
40
50
100
100
54
-
25
MEETING ROOM M4
1,484 sq. ft.
49.0 x 30.3 sq. ft.
21.7 ft.
90
30
40
80
90
54
-
20
MEETING ROOM M5
3,000 sq. ft.
49.0 x 61.2 sq. ft.
21.7 ft.
234
80
140
190
234
144
-
70
MEETING ROOM M6
1,450 sq. ft.
47.8 x 30.3 sq. ft.
21.7 ft.
100
-
50
--
54
100
-
MEETING ROOM M7
1,562 sq. ft.
47.8 x 32.6 sq. ft.
21.7 ft.
100
40
50
100
100
54
100
-

Location

Getting Here

Distance from airport 7 mi
Parking in the area
Complimentary parking
Valet parking
Bus parking

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Additional Information

Facility Restrictions

ADULTS ONLY, 18 YEARS AND ABOVE

Additional details

Announcing a private Serenity Club section with 102 ocean view, ocean front and swim out suites, exclusive pool and beach club, signature restaurant with live entertainment, 24 hour roof top gym and luxurious amenities. Open November 2022.

Haven Riviera Cancun Frequently Asked Questions

Explore frequently asked questions from the Haven Riviera Cancun regarding Health and Safety, Sustainability, and Diversity and Inclusion

Sustainable Practices

Please provide comments or a link to any publicly communicated Haven Riviera Cancun's sustainability or social impact goals/strategy.
No response.
Does Haven Riviera Cancun have a strategy that focuses on the elimination and diversion of waste (i.e. plastics, papers, cardboard, etc.)? If yes, please elaborate on your strategy of elimination and diversion of waste.
No response.

Diversity and Inclusion

For US hotels only, is Haven Riviera Cancun and/or parent company certified as a 51% diverse owned business enterprise (BE)? If yes, please indicate which one of the following you are certified as:
No response.
If applicable, could you please provide a link to Haven Riviera Cancun's public report on their commitments and initiatives related to diversity, equity, and inclusion?
No response.

Health and Safety

Were practices at Haven Riviera Cancun developed based on health service recommendations from public governmental entities or private organizations? If Yes, please list which organizations were used to develop these practices.
No response.
Does Haven Riviera Cancun clean and sanitize public areas and publicly accessible facilities (i.e. meeting rooms, restaurants, elevator banks, etc.)? If yes, describe any new measures that are taken.
No response.
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