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Hotel Riu Palace Peninsula
Venue Details
Industry Ratings
Awards
Amenities
Room features and guest services
- Concierge services
- Internet access
- Laundry service
- Luggage storage
- Room service
- View (garden)
- View (ocean or water)
- Voicemail box
Facilities
- All inclusive
- Onsite catering
- Onsite gift shop
- Onsite restaurant
- Onsite security
- Rental car service
- Space (outdoor)
Recreational activities
- Health club
- Outdoor pool
- Spa or salon
- Whirlpool
Transportation
- Airport shuttle
- Bus
- Taxi
Room features and guest services
- Concierge services
- Internet access
- Laundry service
- Luggage storage
- Room service
- View (garden)
- View (ocean or water)
- Voicemail box
Facilities
- All inclusive
- Onsite catering
- Onsite gift shop
- Onsite restaurant
- Onsite security
- Rental car service
- Space (outdoor)
Sustainability
This venue holds verified sustainability certifications, based on certification data provided by BeCause in collaboration with Cvent.
Certifications (1)
Certification body:Ecostars
Meeting rooms
Meeting rooms
Meeting space
Name | Room size | Ceiling height | Maximum capacity | Cocktail rounds |
|---|---|---|---|---|
La Plaza Bar (Semi private Cocktail) | 1 sq. ft. - | 1 ft. | 80 | 80 |
Garden-Jardin del Eden (Private Cocktail) | 1 sq. ft. - | 1 ft. | 100 | 100 |
Trinidad Bar (Private Cocktail) | 1 sq. ft. - | 1 ft. | 60 | 60 |
Isla Mujeres Steakhouse (Semi private dinner) | 1 sq. ft. - | 1 ft. | 40 | - |
La Pizza Restaurant Buffet (Semi-Private Dinner) | 1 sq. ft. - | 1 ft. | 40 | - |
Glass Box Restaurant (Semi-private dinner) | 1 sq. ft. - | 1 ft. | 80 | - |
Tamales Mexican Restaurant (Semi-Private dinner) | 1 sq. ft. - | 1 ft. | 30 | - |
Venecia Italian Restaurant (Semi-Private dinner) | 1 sq. ft. - | 1 ft. | 15 | - |
Glass Box Restaurant (Private dinner) | 1 sq. ft. - | 1 ft. | 50 | - |
Guest rooms
Location
Getting Here
Additional Information
Facility Restrictions
-In accordance with Mexican law smoking is not permitted inside the hotel: guests may only smoke outdoors. -ATM in hotel - ATM dispenses Mexican Pesos only.
Cancellation Policy
Traditional Groups Cancelation Policies (+10 rooms) -Within 91 days or more prior group's arrival, without penalty. -Between 90 and 61 days prior group's arrival, initial deposit will not be refundable. -Between 60 and 46 days prior group's arrival, group will have 1 night penalty per room. -Between 45 and 31 days prior group's arrival, group will have 2 night penalty per room. -Cancellations 30 days or less prior group's arrival, will apply no refund policy. ** All reductions and cancellations must be requested in writing prior to the cut off dates outlined. Verbal reductions and cancellations shall not be binding ** Traditional Groups Reduction Policies: -Within 61 days or more prior group's arrival , without penalty. -Between 60 and 46 days prior group's arrival, reductions of 25% of the total room block without penalty; 75% of the remaining cancelled rooms will have 1 night penalty per room. -Between 45 and 31 days prior group's arrival, reductions of 15% of the total room block without penalty; 85% of the remaining cancelled rooms will have 2 nights penalty per room. -Reductions 30 days or less prior group's arrival, will apply no refund policy
Additional details
-NO time share! 100% supporters of Travel Agents! -On beachfront -All Inclusive 24 hours -3 ADULTS ONLY DELUXE VILLAS in the garden with exclusive services -Free WiFi throughout hotel -Room service 24 hours a day -Main restaurant and theme restaurants -4 swimming pools, one with swim-up bar -Free gym, steam bath and whirlpool bath
Weblinks
Hotel Riu Palace Peninsula Frequently Asked Questions
Explore frequently asked questions from the Hotel Riu Palace Peninsula regarding Health and Safety, Sustainability, and Diversity and Inclusion
Sustainable Practices
Diversity and Inclusion
Health and Safety
Please explain, if applicable, the carbon offsetting options you offer to corporations.
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to sustainability and social impact goals and initiatives.
Has your hotel taken steps to reduce single-use plastics, such as removing plastic straws (except upon request for guests with disabilities), stirrers and cotton buds? If yes, please provide detail as to the steps you have taken to reduce single use plastics?
Does your hotel generate (onsite) or purchase (offsite) renewable energy (beyond your utility's standard offerings)? If yes, please describe your practices for generating or purchasing renewable energy.
Does your hotel engage in activities to protect & restore the natural environment in which it is located (i.e. trees planted, coral reef restored, etc.)?
Will your hotel be imposing any additional fees for cleaning services? If yes, please specify those fees.
Are specific cleaning/disinfection routines in place for pillows, duvets and their covers, headboard, bathrobe etc.? If yes, please describe.
Please include a link to your public report on community impact if applicable.
Please provide any other comments you wish to make regarding your efforts/initiatives to obtain certification in these programs.
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to diversity, equity, and inclusion.
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