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Mayaland Chitzen Itza
Robalo No. 30, Mza.3 Col. Centro, Cancun, Mexico, 97751
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Venue Details
ChainIndependent / Other
BrandOther Affiliation
Built-
Renovated-
Total meeting space-
Guest Rooms55
Venue typeHotel
Amenities
Room features and guest services
- Concierge services
Facilities
- Onsite restaurant
Recreational activities
- Outdoor pool
- Spa or salon
Transportation
- Airport shuttle
Room features and guest services
- Concierge services
Facilities
- Onsite restaurant
Recreational activities
- Outdoor pool
- Spa or salon
Transportation
- Airport shuttle
Guest rooms
Total guest rooms
55
Suites
5
Total guest rooms
55
Suites
5
Location
Getting Here
Distance from airport
10.56 mi
Distance from airport 10.56 mi
Nearby Vendors
InCabo Travel
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Terramar, a DMC Network Company
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Terramar DMC is a comprehensive destination management and event company proudly celebrating over 30 years in business. Renowned for its outstanding service, Terramar has secured its position as one of the most esteemed destination management companies (DMCs) within the meetings and incentive industry.
It operates seven offices across 15 destinations in three countries.
With local teams deeply integrated into the communities they serve, Terramar delivers remarkable service and innovative solutions for clients in the incentive, corporate, and association sectors. Terramar's services encompass transportation, tours, team-building, gifting, event staffing, program logistics, decor and event design, entertainment, corporate social responsibility (CSR), speaker coordination, sustainability initiatives, and more.
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Tropical Incentives DMC - Cancun & Riviera Maya
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With over 40 years of experience in the industry, we excel in the planning and management of:
Incentive travel
Conventions and conferences
Corporate meetings
Events for corporate groups
Our capabilities extend to coordinating activities for groups ranging from 20 to over 4,000 individuals. We pride ourselves on our robust infrastructure, meticulous planning, and top-tier services.
What sets us apart?
A dedicated team of over 200 meeting tourism experts is at your service, ready to ensure the success of your event. A North America Sales Director that is your single point of contact to ensure consistency and ease of doing business.
Strong network of destinations and connections
We operate in 7 destinations in Mexico and 3 in the Dominican Republic.
Strategic and commercial alliances with over a thousand resorts, hotels, convention centers, restaurants, and tourist parks.
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Encore
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Encore provides creative, production and event technology services to create events that transform. Encore creates memorable event experiences that engage and transform organizations. As the global leader for event technology and production services, Encore’s team of creators, innovators and experts deliver real results through strategy and creative, advanced technology, digital, environmental, staging, and digital solutions for hybrid, virtual and in-person events of any type.
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Rythm EFX Event Design & Fabrication
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Based centrally in Denver, CO, as the trusted immersive production partner for Fortune 500 companies since 2012.
We deliver stunning premium AV and in-house custom scenic fabrication nationwide, so your event feels seamless, looks incredible, and saves you money through smart bundling and single-point coordination.
Clients keep coming back because we make production effortless, making planners look brilliant with stunning events their leadership loves.
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The Speaking Guild
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The Speaking Guild helps event planners book professional keynote speakers, conference emcees, moderators, coaches, and subject-matter experts for corporate meetings, association conferences, leadership retreats, awards dinners, and virtual events. Our speakers cover cybersecurity, AI, leadership, communication, disability inclusion, healthcare resilience, entertainment, and customer experience.
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Go! Running Tours ApS
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Event Offerings
Indoor and outdoor venue spaces across three levels
Mediterranean-inspired catering with custom menu options
Signature cocktails and curated bar packages
Live music, DJs, and entertainment booking
Professional AV and sound setup
On-site coordination and vendor support
Private dining and VIP layout options
High-speed Wi-Fi throughout the venue
Whether you're hosting a networking mixer, a rehearsal dinner, or an elegant rooftop celebration under the stars, our experienced team is here to help bring your vision to life — with style, ease, and a distinct Puerto Morelos charm.
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Mayaland Chitzen Itza Frequently Asked Questions
Explore frequently asked questions from the Mayaland Chitzen Itza regarding Health and Safety, Sustainability, and Diversity and Inclusion
Sustainable Practices
Please provide comments or a link to any publicly communicated Mayaland Chitzen Itza's sustainability or social impact goals/strategy.
No response.
Does Mayaland Chitzen Itza have a strategy that focuses on the elimination and diversion of waste (i.e. plastics, papers, cardboard, etc.)? If yes, please elaborate on your strategy of elimination and diversion of waste.
No response.
Diversity and Inclusion
For US hotels only, is Mayaland Chitzen Itza and/or parent company certified as a 51% diverse owned business enterprise (BE)? If yes, please indicate which one of the following you are certified as:
No response.
If applicable, could you please provide a link to Mayaland Chitzen Itza's public report on their commitments and initiatives related to diversity, equity, and inclusion?
No response.
Health and Safety
Were practices at Mayaland Chitzen Itza developed based on health service recommendations from public governmental entities or private organizations? If Yes, please list which organizations were used to develop these practices.
No response.
Does Mayaland Chitzen Itza clean and sanitize public areas and publicly accessible facilities (i.e. meeting rooms, restaurants, elevator banks, etc.)? If yes, describe any new measures that are taken.
No response.
Please explain, if applicable, the carbon offsetting options you offer to corporations.
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to sustainability and social impact goals and initiatives.
Has your hotel taken steps to reduce single-use plastics, such as removing plastic straws (except upon request for guests with disabilities), stirrers and cotton buds? If yes, please provide detail as to the steps you have taken to reduce single use plastics?
Does your hotel generate (onsite) or purchase (offsite) renewable energy (beyond your utility's standard offerings)? If yes, please describe your practices for generating or purchasing renewable energy.
Does your hotel engage in activities to protect & restore the natural environment in which it is located (i.e. trees planted, coral reef restored, etc.)?
Will your hotel be imposing any additional fees for cleaning services? If yes, please specify those fees.
Are specific cleaning/disinfection routines in place for pillows, duvets and their covers, headboard, bathrobe etc.? If yes, please describe.
Please include a link to your public report on community impact if applicable.
Please provide any other comments you wish to make regarding your efforts/initiatives to obtain certification in these programs.
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to diversity, equity, and inclusion.
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