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Paradisus Cancun – Reinventing the Experience - Reopening Spring 2026

Boulevard Kukulcan km 16.5, Cancun, Mexico, 77500
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08/28/2025 - 12/31/2025
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About us

OFFICIAL ANNOUNCEMENT: TEMPORARY CLOSURE OF PARADISUS CANCÚN FOR RENOVATION Dear Business Partners, As previously communicated last year, we would like to reaffirm that Paradisus Cancún will temporarily close its doors as of June 1, 2025, to undergo an extensive and ambitious renovation. This marks the beginning of an exciting new era for our iconic resort. This transformation will focus on enhancing the in-room guest experience, while maintaining the property's distinctive architecture and preserving the lush natural surroundings that define Paradisus Cancún. Key renovation highlights include: With an investment exceeding $50 million USD, our aim is to align with the latest traveler trends and preferences, while continuing to set the standard as one of Cancún’s premier resorts. We are delighted to announce that we will reopen on April 1, 2026, just in time for Easter, ready to welcome guests to a renewed Paradisus Cancún — thoughtfully refreshed to deliver unforgettable experiences in an atmosphere of relaxed luxury and natural beauty. We deeply appreciate your support and trust throughout this transformation. Our team is fully available to assist with: Relocation of existing reservations Offering alternative accommodations within the Meliá Hotels International portfolio Guests may choose from exceptional nearby alternatives, including: Meliá Casa Maya in Cancún (NEW) Paradisus La Perla – Adults Only in Playa del Carmen Paradisus Playa del Carmen (ideal for families and groups) All options uphold the excellence and distinctive guest experience you’ve come to expect from our brand. We will keep you informed on the renovation progress and share updates along this exciting journey. Thank you for your continued partnership. Warm regards, The Paradisus Cancún Team

Venue Details

ChainMelia Hotels International
BrandParadisus Resorts
Built1990
Renovated2025
Total meeting space22,782 sq. ft.
Guest Rooms658
Venue typeHotel

Industry Ratings

Northstar
AAA

Venue Highlights

3D Event Space
Cvent Photo-realistic 3D Event Spaces give planners the ability to realize their vision down to the finest detail.

Amenities

Room features and guest services
  • Concierge services
  • Internet access
  • Laundry service
  • Luggage storage
  • Room service
  • View (ocean or water)
  • Voicemail box
Facilities
  • All inclusive
  • Onsite catering
  • Onsite gift shop
  • Onsite restaurant
  • Onsite security
  • Rental car service
  • Space (outdoor)
  • Space (private)
  • Wheelchair accessible

Seasonal Availability

Do you want to know if your event is during the high or low season? Check the season availability for this hotel.
High season
Jan 01 - Apr 30
Shoulder season
May 01 - Aug 31
Low season
Sep 01 - Dec 15

Meeting rooms

Total meeting space
22,782 sq. ft.
Largest room
16,140 sq. ft.
Space (private)
29,000 sq. ft.
Meeting rooms
21
Second largest room
6,501 sq. ft.
Exhibit space
27,000 sq. ft.
Space (outdoor)
16,000 sq. ft.
Standing capacity
3,735

Menus

Download catering menus for this venue.
Explore Meeting Rooms
Explore Meeting Rooms
Find the perfect room with setup charts and interactive 3D floor plans.

Meeting space

Name
Room size
Ceiling height
Maximum capacity
U-Shape
Banquet rounds
Cocktail rounds
Theater
Classroom
Boardroom
Hollow square
Meeting room image
Gran Salon del Prado
View 3D
16,140 sq. ft.
164 x 98.4 sq. ft.
24.8 ft.
1750
-
1100
1884
1300
850
1300
-
Meeting room image
Lanzarote (1 & 2)
2,075 sq. ft.
80.1 x 51.8 sq. ft.
12.5 ft.
160
45
100
100
160
90
160
45
Meeting room image
Mallorca (1, 2 & 3)
1,309 sq. ft.
76.8 x 51.2 sq. ft.
12.5 ft.
120
40
80
120
120
60
-
45
Meeting room image
Tenerife (1, 2 & 3)
1,309 sq. ft.
76.8 x 51.2 sq. ft.
12.5 ft.
120
-
80
120
120
60
-
45
Meeting room image
Ibiza
546 sq. ft.
25.6 x 21.3 sq. ft.
11 ft.
40
25
25
40
40
20
--
Meeting room image
Menorca
542 sq. ft.
22.6 x 24.0 sq. ft.
11 ft.
45
20
35
45
40
25
--
Meeting room image
Tapies
456 sq. ft.
31.7 x 14.4 sq. ft.
12 ft.
40
15
35
40
40
20
--
Meeting room image
Ribera
456 sq. ft.
31.7 x 14.4 sq. ft.
12 ft.
40
15
35
40
40
20
-
20
Meeting room image
Sorolla
484 sq. ft.
31.7 x 14.4 sq. ft.
11.8 ft.
40
15
35
40
40
20
-
20

Meeting room floor plans

Sorolla Download PDF
Sorolla
El Bosco Download PDF
El Bosco
El Greco Download PDF
El Greco
Goya Download PDF
Goya
Ribera Download PDF
Ribera
Dali Download PDF
Dali

Guest rooms

Total guest rooms
658
Single (1 bed)
346
Single (1 bed) rate
$269.00 - $369.00
Double (2 beds)
311
Double (2 beds) rate
$290.00 - $488.00
Suites
206
Tax rate
16%
Occupancy rate
5%

Location

Getting Here

Distance from airport 15 mi
Parking in the area
Complimentary parking
Valet parking

Local Attractions

Garrafon Park.
Park
Located at the southern tip of the island, Garrafón, a natural underwater park, extends into Isla Mujeres Bay. The Park offers some spectacular reefs to snorkel or dive, kayaking and other non- motorized water sports and on land, zip lining and many other activities. The facilities are truly wonderful, with hammocks strung under thatched roof umbrellas, open-air restaurants, and shops with everything from handcrafts to clothing. Relax in this natural tropical paradise steeped in the special warmth of Isla Mujeres.
Visit website
Chichen-Itza
Historical landmark
One of the largest and best preserved of the Mayan archaeological zones, the mathematical precision used in aligning its tall stone temples with the planets still amazes scientists today. Each spring and fall equinox, the great temple of Kukulcan casts a pattern of alternating triangles of light and shadow that seem to form a snake slithering down its 365 steps, a phenomenon that attracts tens of thousands of tourists each year. Some of its most famous structures include the Ball Court, the Temple of a Thousand Warriors, and the Observatory.
Visit website
Xel-há
Recreation
Explore one of nature's wonders. Snorkel in the clear blue water of a natural inlet filled with friendly, multicolored tropical fish. Ride a giant inner tube downriver on the gentle current as you float through the green mangroves towards the inlet and the sea. Xel - Ha has all the services and facilities for your comfort besides other optional activities, such as swimming with the dolphins or enjoying a relaxing massage. This is a great place to spend the day
Visit website
Cancun International Airport
Cancun International Airport
Airport
18 kms
Cancun Airport International (CUN) is one of the busiest airports in the Caribbean and the point of entry to the "Mundo Maya". Every year millions of people visit Cancun and the Riviera Maya and the number of visitors is expected to increase rapidly thanks to the new mega-resorts already in construction all over the area.
Carretera Cancún-Chetumal Km. 22
Benito Juárez, Quintana Roo
Cancun, MX 77500
Visit website
Center City Cancun
19 kms
Cancun, MX

Preferred vendors

Destination Mexico
Destination Mexico
Cabo San Lucas, multi-city
Welcome to Destination Mexico the premier Destination Management Company in Mexico. Since 1988 we have been at the forefront of top-class service in all aspects of incentive/conference work and our reputation is second-to-none in these areas. We invite you to take a look through our website and see for yourself why we consider ourselves to be the leaders in DMC services in Mexico and why so many clients have chosen to work with us and then come back again and again to partner with us.
Activity
Preferred staff
Visit Profile
InCabo Travel
InCabo Travel
Cabo San Lucas
A boutique luxury destination management company specialized in curating unique adventures, group incentives and event productions in Cabo San Lucas.
Activity
Logistics/Decor
Transportation
Preferred staff
Visit Profile
Viajes y Eventos México DMC
Viajes y Eventos México DMC
Cancún, multi-city
At Viajes y Eventos México DMC we specialize in managing groups, conventions and incentives and private services for families, couples and honeymoons. We consider ourselves experts on the subject; We are always accompanied by the most efficient, professional and timely staff to provide you with the satisfaction you deserve.
Activity
Amenities/Gifting
Transportation
Preferred staff
Visit Profile
Terramar, a DMC Network Company
Terramar, a DMC Network Company
Cabo San Lucas, multi-city
Terramar DMC is a comprehensive destination management and event company proudly celebrating over 30 years in business. Renowned for its outstanding service, Terramar has secured its position as one of the most esteemed destination management companies (DMCs) within the meetings and incentive industry. It operates seven offices across 15 destinations in three countries. With local teams deeply integrated into the communities they serve, Terramar delivers remarkable service and innovative solutions for clients in the incentive, corporate, and association sectors. Terramar's services encompass transportation, tours, team-building, gifting, event staffing, program logistics, decor and event design, entertainment, corporate social responsibility (CSR), speaker coordination, sustainability initiatives, and more.
Activity
Amenities/Gifting
Hired Entertainment
+3
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YD Events
YD Events
Playa del Carmen
YD Events is formed by a team of professionals that have been exploring and integrating all the virtues of the Yucatan Peninsula for over two decades. Efforts and knowledge have been united to turn this organization into a regional leader and a real expert at Catering & Event Operations in the Mexican Caribbean.
Catering
Logistics/Decor
Preferred staff
Visit Profile
The Speaking Guild
The Speaking Guild
Worldwide
The Speaking Guild: Elevate your events with top-tier, engaging speakers who inspire and captivate.
Hired Entertainment
Visit Profile
Go! Running Tours ApS
Go! Running Tours ApS
Amsterdam, multi-city
Sustainable and healthy: Make your conference unforgettable with activities that boost well-being and lower carbon footprints. Explore the world on the run with expert local running guides.
Activity
Hired Entertainment
Visit Profile
Landry's Dining Brands
Landry's Dining Brands
Alexandria, multi-city
Landry's, Inc., is a privately held American multi-brand dining, hospitality, entertainment, and gaming corporation headquartered in Houston, Texas. Landry's, Inc., owns and operates more than 600 restaurants, hotels, casinos, and entertainment destinations in 35 U.S. states and the District of Columbia.
Restaurant/Bar
Visit Profile
TENFOLD STYLE
TENFOLD STYLE
Carlsbad, multi-city
Tenfold Style is a comprehensive event design studio. From concept to execution, we are passionate about distinctive design. Collaboating for the best results. We create original concepts and dramatic environments specific to your vision.
Activity
Logistics/Decor
Visit Profile
La Sirena Restaurant and Events
La Sirena Restaurant and Events
Cancún, multi-city
A hidden gem in the heart of Puerto Morelos, just steps from the Caribbean Sea, La Sirena is a vibrant three-level venue designed for unforgettable gatherings. Blending tropical soul with modern sophistication, we provide a dynamic setting for destination weddings, welcome dinners, corporate events, rooftop cocktails, and private celebrations of all kinds. What sets us apart? Our flexible venue includes a breezy open-air rooftop with ocean views, a lively second-floor terrace, and a stylish indoor dining room. From intimate dinners to full restaurant buyouts (up to 330 guests), we offer both versatility and atmosphere. Paired with our in-house catering, personalized service, and entertainment coordination, planners can expect a seamless and elevated experience from start to finish. Event Offerings Indoor and outdoor venue spaces across three levels Mediterranean-inspired catering with custom menu options Signature cocktails and curated bar packages Live music, DJs, and entertainment booking Professional AV and sound setup On-site coordination and vendor support Private dining and VIP layout options High-speed Wi-Fi throughout the venue Whether you're hosting a networking mixer, a rehearsal dinner, or an elegant rooftop celebration under the stars, our experienced team is here to help bring your vision to life — with style, ease, and a distinct Puerto Morelos charm.
Activity
Hired Entertainment
Restaurant/Bar
Preferred staff
Visit Profile
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Affiliated Organizations (1)

Melia 2025
Melia 2025
Meliá Hotels International is recognized as the hotel company most sustainable worldwide annual evaluation carried out by this entity, with recognized

Additional Information

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Paradisus Cancun – Reinventing the Experience - Reopening Spring 2026 Frequently Asked Questions

Explore frequently asked questions from the Paradisus Cancun – Reinventing the Experience - Reopening Spring 2026 regarding Health and Safety, Sustainability, and Diversity and Inclusion

Sustainable Practices

Please provide comments or a link to any publicly communicated Paradisus Cancun – Reinventing the Experience - Reopening Spring 2026's sustainability or social impact goals/strategy.
INTEGRATED ANNUAL REPORT 2020 https://www.meliahotelsinternational.com/en/ourCompany/Documents/Hist%C3%B3ricoInforme/2020%20Integrated%20Annual%20Report_en.pdf
Does Paradisus Cancun – Reinventing the Experience - Reopening Spring 2026 have a strategy that focuses on the elimination and diversion of waste (i.e. plastics, papers, cardboard, etc.)? If yes, please elaborate on your strategy of elimination and diversion of waste.
Yes, Digitalization of waste measurement through a pilot project with the company WDNA Definition of a roadmap based on data from operational risk audits Identify key needs in hotels to improve the management of solid urban and hazardous waste

Diversity and Inclusion

For US hotels only, is Paradisus Cancun – Reinventing the Experience - Reopening Spring 2026 and/or parent company certified as a 51% diverse owned business enterprise (BE)? If yes, please indicate which one of the following you are certified as:
No response.
If applicable, could you please provide a link to Paradisus Cancun – Reinventing the Experience - Reopening Spring 2026's public report on their commitments and initiatives related to diversity, equity, and inclusion?
INTEGRATED ANNUAL REPORT 2020 https://www.meliahotelsinternational.com/en/ourCompany/Documents/Hist%C3%B3ricoInforme/2020%20Integrated%20Annual%20Report_en.pdf

Health and Safety

Were practices at Paradisus Cancun – Reinventing the Experience - Reopening Spring 2026 developed based on health service recommendations from public governmental entities or private organizations? If Yes, please list which organizations were used to develop these practices.
Yes, OMS; state, federal and local recommendations and rules taylor made options by hotel; APPCC
Does Paradisus Cancun – Reinventing the Experience - Reopening Spring 2026 clean and sanitize public areas and publicly accessible facilities (i.e. meeting rooms, restaurants, elevator banks, etc.)? If yes, describe any new measures that are taken.
Yes, Please see Stay Safe with Melia Program details - https://www.melia.com/covid-19/covid_en.html
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