Dreams Natura Resort & Spa, All Ages All-Inclusive
About us
Inspired by the surrounding Mayan jungle, the new Dreams Natura Resort & Spa offers 553 spacious and comfortable rooms and meeting space with world-class facilities and services in order to make your meetings even more adventurous. It is a short 10-mile drive from the Cancun International Airport.
Venue Details
Industry Ratings
Awards
Venue Highlights
Amenities
- Calls (local)
- Calls (toll-free)
- Concierge services
- Internet access
- Luggage storage
- Room service
- View (garden)
- View (ocean or water)
- Voicemail box
- All inclusive
- Onsite catering
- Onsite gift shop
- Onsite restaurant
- Onsite security
- Rental car service
- Space (private)
- Wheelchair accessible
- AV capabilities
- Business center
- Video conference
- VIP services
- Health club
- Outdoor pool
- Spa or salon
- Water sports
- Whirlpool
- Bus
- Taxi
- Calls (local)
- Calls (toll-free)
- Concierge services
- Internet access
- Luggage storage
- Room service
- View (garden)
- View (ocean or water)
- Voicemail box
- All inclusive
- Onsite catering
- Onsite gift shop
- Onsite restaurant
- Onsite security
- Rental car service
- Space (private)
- Wheelchair accessible
Meeting rooms
Meeting rooms
Meeting space
Meeting room floor plans
Guest rooms
Location
Getting Here
Local Attractions
Affiliated organizations (1)
Additional Information
Facility Restrictions
no restrictions, family friendly Resort
Cancellation Policy
ROOM ATTRITION POLICY: (for reduction of rooms) 364 - 250 days prior to group arrival date: the hotel will allow a maximum reduction of 10% of total rooms reserved for the group without liability, based on the total amount of rooms confirmed during the previous revision period. Any rooms canceled in excess of the allowed reduction will be charged one night rental. 249 - 91 days prior to group arrival date: the hotel will allow a maximum reduction of 10% of total rooms reserved for the group without liability, based on the total amount of rooms confirmed during the previous revision period. Any rooms canceled in excess of the allowed reduction will be charged two nights rental. 90-31 days prior to group arrival date: the hotel will allow a maximum reduction of 5% of total rooms reserved for the group without liability, based on the total amount of rooms confirmed during the previous revision period. Any rooms canceled in excess of the allowed reduction will be charged three nights rental. 30-0 days or less prior to group arrival date: Any rooms canceled will be charged full stay penalty. Rooms reducing the occupancy and the number of nights will be charged as the original room block. Early departures and No Shows will be charged for the entire dates of reservation. The Hotel will accept name substitutions 15 days prior check in with the same or greater room occupancy and same number of nights as per original room block. CANCELLATION POLICY OF ENTIRE GROUP: 365 - 250 days prior to scheduled group arrival date: Full cancellation of the entire contracted room block will generate a charge equivalent to one night charge of the total estimated room revenue derived from the group room block confirmed at the time of cancellation. 249 - 181 days prior to group arrival date: Complete room block cancellation will result in a 2-nights stay charge per each room reserved. 180-91 days prior to group arrival date: Complete room block cancellation will result in a 3-nights stay charge per each room reserved. 90-61 days prior to group arrival date: Complete room block cancellation will result in a 4-nights stay charge per each room reserved. From 60 days prior to group arrival date: Complete cancellation will result in total charge for the entire stay. Applicable cancellation charges will be based on the contracted rates of each specific room reserved category and occupancy.
Additional details
Meeting space with 17,000 state-of-the-art square feet, 10 minutes away from Cancun International Airport, 50% of the inventory is with two beds, 85% of the rooms have stunning ocean views and 8 million USD Spa facilities investment.
Dreams Natura Resort & Spa, All Ages All-Inclusive Frequently Asked Questions
Explore frequently asked questions from the Dreams Natura Resort & Spa, All Ages All-Inclusive regarding Health and Safety, Sustainability, and Diversity and Inclusion.
Sustainable Practices
Diversity and Inclusion
Health and Safety
Please explain, if applicable, the carbon offsetting options you offer to corporations.
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to sustainability and social impact goals and initiatives.
Has your hotel taken steps to reduce single-use plastics, such as removing plastic straws (except upon request for guests with disabilities), stirrers and cotton buds? If yes, please provide detail as to the steps you have taken to reduce single use plastics?
Does your hotel generate (onsite) or purchase (offsite) renewable energy (beyond your utility's standard offerings)? If yes, please describe your practices for generating or purchasing renewable energy.
Does your hotel engage in activities to protect & restore the natural environment in which it is located (i.e. trees planted, coral reef restored, etc.)?
What measures are in place to allow for social distancing in fitness centers (e.g. equipment configuration, staggered usage times)? If no fitness center, please put N/A.
Has the fitness room cleaning routine been adjusted/increased? If yes, what new measures are included? If no fitness center, please put N/A.
Will your hotel be imposing any additional fees for cleaning services? If yes, please specify those fees.
Are specific cleaning/disinfection routines in place for pillows, duvets and their covers, headboard, bathrobe etc.? If yes, please describe.
Does the property limit number of guests in restaurant, bar, or dining areas due to COVID19 or other pandemics? If yes, please provide details of how restaurant, bar, or dining areas limits capacity? If no restaurant or bar, please put N/A.
Has the public bathroom cleaning routine been adjusted/increased? If yes, what new measures are included?
Please include a link to your public report on community impact if applicable.
Please provide any other comments you wish to make regarding your efforts/initiatives to obtain certification in these programs.
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to diversity, equity, and inclusion.
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